Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 7662 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Universal Wi-Fi Range Extender's ease of use, Wi-Fi range, and signal strength. Many appreciate its quick setup, compact size, and good performance for the price. However, some experienced connection instability, and compatibility issues were also reported by a few users. The Ethernet port was a welcome feature for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 7,662 reviews
  • Rated 1 out of 5 stars

    Does not work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So frustrated at this product. Will not work. Plugged it in to the same room as my wifi and still will not pick up signal. Will bring it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it doesnt work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This produce is totally unacceptable directions unclear to understand when I asked at the store I was told just plug in this must be wrong

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It didn't do anything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband hated it hard too figure than he said not using it it didn't do a thing for the Internet!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did work for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The netgear did not give the range of Wi-Fi that I was told it would give me. I am very disappointed in this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Netgear Universal wi-fi range extender

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't work at all. spent hours on phone with tech line, still doesn't work

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi MarciYeider,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Didn't Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to have the product function the way it is intended to work. Returned to BestBuy for credit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for me.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry just didn’t work for me at my house. My son has one and works great at his home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I was looking for.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it would be very good to extend the internet; but it wasn't what i was looking for. Set up seemed very to do!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would never recommend this product to anyone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and I would never purchase or recommend this to anyone....period.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garage tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. Not strong enough to get service to my garage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasnt easy at all to set up and when we finally did it stopped working in less than 60 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought will be better internet signal thru the house, but didn't work like I want to, sorry I don't recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works like crap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work good at all, my internet connection was even worse after using

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this product did not work as well as anticipated. The price was great but not the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Netgear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really the best wifi expander. Would definitely spend more money and get the better quality one next time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no bueno

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to extent wifi in dead stop but it didnt help. Returned it and bought a VELOP!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear piece of junk waste of my time buying this. Customer service stinks. Returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work as advertised. My wifi range was only extended 5-8 feet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eh!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning it and buying a better wireless usb adapter which solved the issue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not do what it stated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely disappointed when I set up the extender, it did not extend my wifi, it was just another cost lost!

    No, I would not recommend this to a friend
Sponsored