Customer Ratings & Reviews
- Model:
- RS300-100NAS
- |
- SKU:
- 6583238
Customer reviews
Rating 4.7 out of 5 stars with 323 reviews
(323 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.8
Rating 4.8 out of 5 stars
- Signal Strength4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Wi-Fi 7 Router Nighthawk BE9300 Tri-band Router for its overall performance, consistently fast speeds, and reliable connectivity throughout properties. Users also appreciate the enhanced signal strength, extensive coverage, and long range that accommodates numerous devices. However, some customers have noted that the setup process can be a bit challenging.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fantastic router for multiple devices
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router was easy to install and manage multiple devices from through the App. It has mantained good wireless speeds throughout the home.
I would recommend this to a friendRated 1 out of 5 stars
Netgear has gone rogue. Avoid.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Netgear RS300 router and am returning it. The hardware is good but the customer support is the worst I have ever experienced. The tech support people have no idea what they are doing and don’t care. No follow up, no solutions and no customer survey. After 48 hours, they delete the ticket. Next, they only provide phone support for a few weeks and after that they charge for it. If that wasn’t enough to turn you away, they only provide a trial period of 15 days for their security and VPN, then charge $150 / year automatically renewing for what should be free. Last, they collect privacy data and the only op out is if you send them a letter explaining why you feel you should be able to keep your own data but they also have a disclaimer that if they grant the opt out, certain things may not work right with the router. No way will I ever buy Netgear again.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Valued Customer,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RS300 after speaking with Support. We would like to look into your case and see what other help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Quality has fallen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Netgear t/s sucks & this router so far hasnt been out proforming my wifi 5 one dats netgear… updated the firmware have a few more days left from by 15day period but for the price it should be preforming better!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Crow,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RS300 that you are still experiencing even after speaking with Support. Your NETGEAR router features high-powered amplifiers and antennas to maximize your WiFi coverage. However, router placement, home layout, or wireless interference from other devices can affect your WiFi performance. For more information on this topic, we recommend checking out this troubleshooting resource: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US.
We would like to follow up with you and look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team