Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,143 reviews
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
This guy was a super-star
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Cade was the best guy i have ever had do anything here at the house. Very professional and extraordinarily knowledgeable. Also, very persistent and solved all my issues
This reviewer received promo considerations or sweepstakes entry for writing a review.
When Geek Squad came out to install my TV to the wall they wasted no time they knew exactly what to do and even recommended other items I can invest in to get the best out of what we are trying to achieve.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wes did an excellent job installing our new systems despite some glitches in our infrastructure. He persisted until he got everything installed and working completely, and was pleasant to work with in addition. His post-installation information and advice was clear, competent and left us with the knowledge we needed to immediately get the most out of our new systems.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dale Kirsch took a considerable amount of time installing our new dvd player and sound bar. He stayed until he made sure that everything was working correctly. He was very considerate and showed us how to operate everything before he left. He is a credit to Best Buy’s Geek Squad. His knowledge and expertise are commendable! We would definitely want him to install any future purchases.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were effective and efficient, both worked on different tasks but were well coordinated - an absolute please to have in our home working on our problem.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lucas was my installer for tv's and Sonos sound bar. He was very professional and took a lot of care in the installation. He was not in a hurry. He took his time and helped me with apps on the tv's and setting up apps on my phone. He asked a few times if I had more questions and was very willing to take the time to help. He had a helper for one of the installations who was also very professional and helpful. I just did not get his name.
Lucas was awesome and appreciated his knowledge and care with my installation!