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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1145 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,145 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Master Quality Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam is a real pro and knows the upper audio equipment. He did a great job and was informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++ Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew their stuff. Mounted it perfectly where i needed it and switched to a better mount to meet the needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Speaker setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, knowledgeable, detail-oriented. The team was dedicated to setting it up right

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my surround sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been extremely easy to work with and vary professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Audio set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad absolutely crushed it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler took such good care of me today. I had an issue setting up my Sonos speakers for a number of months. Bought some additional Sonos speakers and went all it. He came in today and mounted a new 65" Sony Bavia and all my Sonos speakers. Went the extra mile to get it all up and working and then gave me a solid 5 to 10 minute tutorial. I cannot happier with everything and it sounds and looks incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Purchase and installation of a Sennheiser system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase and installation of a Sennheiser Headphone system was excellent. Could not ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional! great help and complete instruction on how to use things properly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sippp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good i think this thing is very very good to use in the home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great inbstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and polite, they were very knowledgeable and did a great job showing me how to work my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, knew immediately what needed to be done and got to work fast

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional job, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with installation and even troubleshooting a problem that was caused by our builder.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Makes It All Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was Bentley. He was great. He called & texted prior to coming. He was both Knowledgeable & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No longer broken!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and helped me out with solving my issues ! Great job guys ! If I get stumped again, I'll definitely use you again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sonos setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, answered all my questions and a really nice guy!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my sound bar and mount. They were professional and on-time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew did an excellent job installing my new sonos speakers and stands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 10/10!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were incredibly quick, professional, and knowledgable. They treated my new purchase with care and even help me move my old tv to another room. They offered options for my soundbar set up when my desired configuration didn't work within my space. They also answered will my questions with excitement and seemed to really enjoy their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add Geek Squad support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no substitute for the Geek Squad or their installation. There's simply no better team in the industry, bar none. They were professional, understanding, and patient as I chose the location of my TV and the height. The tv is perfectly aligned and they got me all set up! Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing….very thorough in every detail while installing and setting up my new TV!

    I would recommend this to a friend