Customer Ratings & Reviews

Professional and knowledgeable,friendly He me about certain features on tv

Everything was setup in a short time and explained in detail. Work done and any mess cleaned up Polite n courteous

The geek squad was excellent, efficient, helpful and considerate of safety procedures. Would recommended them.

wyatt and his co-worker were amazing! fast, efficient and very polite !

The Geek Squad team were neat, quick and professional.

The geek guy installed my Sonos speakers in our outside patio and did excellent work.

Professional and friendly! Trevor was outstanding and made sure the issue was addressed!

This 60-year-old granny needed the Geek Squad to help set up my computer to my new Samsung Series 8 TV, and also provide some helpful pointers for Youtube streaming (Hey, what else is a senior supposed to do during the pandemic). The two Geek Squad gentlemen were patient and very well versed in all things Best Buy has to offer. I am sorry to say that I do not remember their names. But on a lighter note, I do remember all of their Geek Squad guidance and helpful pointers.

Did a great job once the right person/ team completed it after several trips by others who had no clue.

The geek squad tech was very helpful and had a wide range of knowledge and experience. We will be using them again if we have any other problems.

This was the Sonos subwoofer. The tech quickly and easily installed the unit.

The Total Tech representative, Sam, handled my problem quickly and efficiently.

The GEEKS did an excellent job. Very knowledgeable and expert installation. Everything worked great, no problems.

All of my experiences with the Geek Squad have been positive. They do a great job of communicating prior to arrival and once they arrive they are clean cut and professional in appearance. They have a complete knowledge of the products and listen when expressing concerns. My wife and I are older and struggle with electronics. The Geek Squad was supportive and understanding of our technical insecurities.

5 Stars is not enough for tech Brian. I would give him 10 stars. I've had Brian before assisting with the set up of a Logitech Harmony remote control and today needed help with our Denom A/V receiver which was not working properly. After a thorough evaluation and testing the cause was found and corrected. I usually can correct issues with our entertainment system, however, without Brian's help there's no way I would have figured it out on my own.

Great product and Carlos with geek squad was great

the installers installed my new 4k receiver and set it up to the internet.

The agents came and found out that the last installation had issues with the connections so they took everything apart and reconnected my sound system, PlayStation, Blu Ray, with the new 85 inch TV. Very chill and competent. I will always have Geek squad for support.

Amazing did everything I asked for would recommend

Excellent and fast service. Chris is the best! Very knowledgeable and experienced!