Customer Ratings & Reviews

Always pleased with the service we get from the Geek Squad. Good quick install.

The Squad team was on time.Installation and set up was perfect . Would recommend.

The first person from Geeks came and installed the sound bar and he was very professional, explanatory, polite and explained things to us. Gabe, the second guy who came out was also very polite, professional, and showed us how to get rid of the base sound in the sound bar, because it was too much for my husband and I. We are in our 70's and it was just to much for us. Both Geeks did a great job and we would recommend their company.

The agents, Gabriel and Angel, reconnected my stereo after I received a new TV stand. It works well.

TJ is fantastic. He was extremely knowledgeable about the Sonos sound system and was a pleasure to deal with.

The geek guy installed my Sonos speakers in our outside patio and did excellent work.

The agents respectfully came into my home, unboxed and installed my new device configuring to all of my networked devices (including my 9.1.2 setup) with ease. They tested everything to my satisfaction and left their card in case I ran into any issues after the fact. Great service!

Did a great job once the right person/ team completed it after several trips by others who had no clue.

Amazing did everything I asked for would recommend

The professionals from Geek Squad were knowledgeable, friendly and offered excellent suggestions as to what to do next.

Professional and friendly! Trevor was outstanding and made sure the issue was addressed!

This was the Sonos subwoofer. The tech quickly and easily installed the unit.

Best Buy has provided me with great deals and services. The Geek Squad has been great for us. They’ve been on-time and have given us great service and support for our purchased items and given us sound advice for future purchases.

I have had so many items delivered where they drop it off and they are out of the door. This time the geek squad took the time and explained the functions of the TV and sound system. I am so grateful that I purchased from best buy! Your geek squad is impressive and Nate you rock! Thank you

The Geek Squad representative solved our sound issue in less than 5 minutes. We were thrilled! We weren't sure how to configure our HK Onyx speaker to play the sound on movies and TV streamed through our FireStick as well as through one of our PCs, and after multiple unsuccessful tries of doing it ourselves we finally booked Geek Squad. Super glad we did, because he set it up for us and showed us how he'd done it all in less than 5 minutes. Safety protocols for in-home service were excellent as well.

The geek squad was excellent, efficient, helpful and considerate of safety procedures. Would recommended them.

The Total Tech representative, Sam, handled my problem quickly and efficiently.

Everything was setup in a short time and explained in detail. Work done and any mess cleaned up Polite n courteous

The GEEK SQUAD guy came into my home more then one time and every time they came in they were so professional and courteous and I will be using the again

the installers installed my new 4k receiver and set it up to the internet.