Customer Ratings & Reviews

Geek squad set up my antenna. I am not very good at electronics and used it was done within minutes. And I know it was done right because I get over 100 channels. I will always have big squad protection it saves me money over the course of the year and is well worth it!

agent re-installed our sonos equipment, professional, on time, and performant

On time. Great service. Knowledgeable. Quickly made installation. Friendly and courteous.

Excellent service work. On time and very courteous.

The technicians installed the Sonos system very quickly. They taught us to use the system. We were very pleased with their work.

Nidal, from the Geek Squad, did a fantastic job setting up our new Sonos sound bar and showed us the various settings we can customize. The quality of the sound bar is fabulous!!

The Geek Squad Technician who performed the service was top notch, extremely proficient, knew exactly what needed to be done, did it in an outstanding skillful manner, and is a tremendous credit to the Best Buy organization.

This isn’t the first time my family has benefited from the outstanding service of The Geek Squad. It’s been maybe 5-7 times and each time it’s a relief to know we’re in good hands. Very professional, knowledgeable, and friendly.

They set up my equipment made sure I knew how to operate it and was very knowledgeable

Geek Squad is full of rockstars. The tech who put this together for me basically had to reconfigure my Internet (not a Geek Squad product or service), which he did. THEN get my Sonos system connected. MAN, I'll so use GS from now on. No excuses, just spot-on knowledge and connection know-how. Fabulous.

Tech was on time, courteous, clean, and efficient.

Kody and Blake from the Chico, CA Best Buy installed two new JBL sound bars for me. They did a great job! They are efficient, quick, polite, neat and tidy cleaning up boxes, styrofoam, etc. prior to leaving. They made sure I understood how the sound bars worked before they left. They work well together and make a great team.

Arrived on time. Call ahead. Everything was installed properly and I was trained a bit on how to use the sonus sound bar.

Geek Squad installed all my flat screen T.V. And two Sonos Sound 5.1 and did a great job.

The agent hooked up my surround sound old equipment to my new TV. The jacks from my old system no longer worked with the ports to the new TV. While I had purchased an adapter, I still could not hook up the old with the new. He hooked it up, got the sound working throughout the house and got rid of at least 4 cables that were no longer needed. What a relief.

Item recommended by Geek Squad & installed by them.

Abell was able to explain Sonos and Pandora so I could use the equipment previously purchased.

The Geek Squad completed the installation of my TV efficiently and expertly. They were pleasant and followed all COVID precautions. They also assisted with the TV settings to make certain the picture and sound quality was topnotch. I would recommend the Geek Squad to family and friends. They also successfully completed setting up my new sound bar at a later date.

I spent weeks trying to get my Sonos system to work after an update happened a few months back. I’m a fairly smart guy when it comes to this stuff but this one I just could not figure out so I called the geek squad.! They came in and within 35 to 45 minutes they had the problem solved and had my system up and running. They did a fantastic job it was well worth my money.

Yes the subwoofer was set up to the TV and to the Sonos app network