Customer Ratings & Reviews

Rod was great. Very informative and did not leave until he explained everything and set it up how I wanted it done. Also had great experience with Damon

Agent mounted my security cameras, helped me understand how they function, helped me download equipment app, and showed me how the app works. Couldn't ask for more or better service.

Great team, professional. Setup TV and Denon sound system, connected, clean job

Technicians were outstanding. The store actually sold us a package that would not play like we wanted. They helped us work thru an exchange and helped set everything up quickly.

Excellent knowledge, excellent knowledge. Very glad we paid for this service!

Jake Bonura and associate Zaria were friendly, expert agents who answered all my questions regarding the new system. Installed expertly and on time. Thanks.

The Geek squad were amazing and knowledgeable. Highly recommend them

The agents were professional, highly skilled and tackled a challenging Sonos installation until the system was operational

Orderer the service and they were great, nice people.

The geek squad did a great job setting up my home theater

My techs were great! I had preordered the items that they had thought I needed - was told I could return what we didn't use. Not only did we "NOT NEED" a $650 receiver but the tech returned it to the store and saved me a trip! Now that is TRULY CUSTOMER SERVICE!!! AWESOMENESS!!

Josh from the Geek Squad came and answered questions I had about the TV setup and also successfully managed to get my surround sound to work with my new Sonos Beam soundbar. He was everything you'd want in a technician sent to your home to help you: competent, friendly and patient.

Love these guys they were on time and had great suggestions for my system now I can relax and enjoy music inside or outside

I was very pleased with the professionalism of Candace and her team, After having an initial problem with the sales order, they were able to replace the the first TV installation and they added sound bar, I am vey happy with the result and the way the replacement was handled. .

Everything was installed correctly and works great.

These agents were amazing... They connected or TV to the remote seamlessly and we were so delighted....!! They I have is some other tips for the future use... Never have had any issues with there expertise...!

We really liked the Geek Squad person (guy) who installed our stuff. He was really helpful! He explained what works best and what else we could do with our system and what we might want to think about.

The young man was excellent. Patient and professional. My only disappointment is that he stated the visit should have been put as "Troubleshooting" and he was going to have my $100.00 fee refunded as he was only in my home for maybe 10 minutes. Still waiting on the refund.

Techs were professional, helpful and made sure we understood how to use the products before they left. Our appointment was between 12-4. We got a call 30 minutes before 12 that they would be there at noon and they were! 100%

The Geek Squad installed my TVs a few months ago and recently my turntable and Sonos speaker system. They were very efficient and knowledgeable and very careful. They also explained everything to me. I will call them whenever I make a purchase. This was the best service, even though everything came with good instructions. The peace of mind is worth it.