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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1143 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,143 reviews
  • Rated 5 out of 5 stars

    Televisions in my new home. They also made recomme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so very professional and fast mounting my new Televisions in my new home. They also made recommendations that will cost effective and quality four a sound bar and a larger TV for my basement. The geek squad is the absolute best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek. You won't be disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They were in and out in no time and the installation was flawless. They were both pleased on our selection with many positive things to say about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up our audio system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. He hooked it all up and showed us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater Room Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, observed CDC protocol in reference to Pandemic and mounted and connected the TV to all my devices. They also showed me how to connect my laptop to the TV wireless and explained how to use the device quite well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's in home service is highly recommended. They are all about getting it right so your experience with what you bought is personal and powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    patio speakers installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. they worked very hard to remove the rusty screwdriver. they were patience and did their work very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed the issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad had to come out to troubleshoot an audio issue that was occurring. The team worked together to get the issue resolved and figured out how to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the headphones on the tv. They had to return to the store to get a part so that they could hook it to the tv. They took care of getting the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theatre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy provide best service installing TV and screen especially home theatre was really nice. Alex is best person give home consultation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic SErvice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed our TV and Sonos sound system were terrific! Wonderful experience! Not only polite but so efficient and knowledgeable1. Thank you Geek Squas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered my questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad guys, Tarek was one, were professional, patient, and very pleasant. Took time to do the extending wall mount correctly and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service did a great job with installing both TV's, mounts, soundbar and surround sound system. I was very impressed with how quickly they worked. I would highly recommend them to come do an installation. You will be happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job mounting my tv and also installing the soundbar and subwoofer!!! Very professional and it showed in the quality all of their work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job with my alexa and sonos system although they may have missed a couple small details but they are coming back out to rectify them for no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Guys Are Topnotch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my new 65-in Samsung TV, wanted the Geek Squad to set it up to ensure it was done correctly. Austin came out to provide the service. He made all the right connections and left us with a great entertainment system paired with our SONOS Playbase and a couple of Play 1 speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV already mounted. Had Geek Squad to connect a Cochlear TV streamer since I am hard of hearing. Rocky Crawford was very courteous and helpful in addressing my issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wworks good now im doing this to get rewards points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gook Squads Kudos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, professional support to reinstall my electronic pieces subsequent to my move to a new home. I can't say enough nice things about the Geek Squad at the Sierra Vista, Arizona store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was incredibly knowledgeable and helpful with explaining how the system was set up in the event there were any challenges that we may experience in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were on point! Very professional, knowledgeable and efficient.

    I would recommend this to a friend