Customer Ratings & Reviews

The agents were very professional and friendly. They answered all of my questions without hesitation. This made me feel at ease.

The guys were all very friendly and knowledgeable of everything they did and were very helpful with everything. They did a great job and would recommend to anyone.

Installer was efficient and knowledgeable. The installation took less than one half hour. Great sound with this sound bar.

They did a good job installing our 85” TV. They asked me questions thru the process to make sure I was OK with installation. Stacie made sure she tested the system and I was happy with it. Thank you!

Great Job. They managed turning choas into order, a large job since we had 5 components to organize. They also did a great job of cleaning up once they were done. Couldn't ask for more.

The geek squad service did a great job with installing both TV's, mounts, soundbar and surround sound system. I was very impressed with how quickly they worked. I would highly recommend them to come do an installation. You will be happy!

The geek squad are great! They installed and my tv and set it up in no time. Then they showed me how to use it and got my printer working too

Scott in his assistant did a great job. It was complicated. He worked through the trouble shooting and solve the problem. My Sonia system is working fine. Thank you!

The agents were knowledgeable, courteous and professional. They were precise, they measured everything twice before cutting and/or making holes. They were familiar with the tech and helped me with shortcuts. The system sounds great!

When I purchased my new 65-in Samsung TV, wanted the Geek Squad to set it up to ensure it was done correctly. Austin came out to provide the service. He made all the right connections and left us with a great entertainment system paired with our SONOS Playbase and a couple of Play 1 speakers.

Geek Squad personnel are knowledgeable, professional and respectful. Their consideration for cleaning the area after installation was remarkable. They were definitely. 5 star operation.

Our Geeks were the BEST! We had a complicated issue; the squad didn’t give up and eventually found a solution that’s worked perfectly.

We have trouble understanding New technology and without the Geek Squad we would not have figured it out. The Geek Squad spent considerable time explaining “how” to use our devices. We always buy at Best Buy

wworks good now im doing this to get rewards points.

We replaced a gateway and first generation Orbi and the wireless system works about twice as well. Now if I can get AT&T to quit downsizing internet band during several times a day, the system will be perfect. Actually we have noticed the system working better even during these periods so I am thrilled!

Excellent customer service! Super patient and helpful team.

This is well worth the fee if you have no or little tech experience or do not want to be bothered...These folks are so learned and thorough, They are patient and helpful in answering questions and helping me to learn. I would highly recommend

The service person was great, he was very friendly and knew what had to be done. he explained how to operate the system and removed all boxes and packing material before he left. there was also a follow-up call to be sure all was working and I was satisfied with the product and service.

Professional, excellent communication, friendly, knowledgeable, thorough, helpful!

The Geek Squad Tech hooked up my Devialet speakers to my CD player. It was a very tricky process. French Tech is not very user friendly. He did it and it still works after 2 weeks. Amazing