Customer Ratings & Reviews

The agent was terrific! Dry clearly explained every detail of what he was doing. Then he fixed my issues .

My experiences so far with geek squad personnel has been one of the best. All professional and super nice. I appreciate u guys and what u do. Thanks

We had the Sonos sound system installed. It was a shame that the installer was not familiar with this system. He was trying to sync the components in the wrong order. He could have saved himself several hours.

Quick and precisely done. Arrived on time and the sound system works great. Still learning to use all its features. Thank you once again.

The two gentleman that set my tv bracket and soundbar up were great answered all my questions and walk me through the sono app.

The agents connected the systems and completed the setup in no time. I only wish they would have explained this once so that we could do this independently next time.

The agents (9Geek Squad) phto announce they were going to be early then showed up earlier than scheduled. Work was then done expeditiosly.

The agents mounted the TV without a hitch. They were careful and professional. They then took us through the set up menu and answered all of our questions.

When these guys come I know when they leave that my system will be set up correctly or they’ll come back to make it right. Love this service.

The agent did a fantastic job for me, I am visually impaired so I'm very grateful for their help And willingness to explain howTo operate. Thanks very much!!

The geek squad agents installed sound systems in living room and porch area.

The Best Buy agents were perfect, professional, knowledgeable and very kind. They represent BestBuy very very well

The team setup and strategically placed the equipment to get the best sound for the room

Although the Sonos system is user-friendly I was able to use this service to hide the hdmi cord in the wall. I also was able to get my speakers mounted on the wall for the Sonos Ones. Great work, great people.

TV & Soundbar mounted & set up, ready to use. Techs were careful and Edin (tech) made sure we understood how to use the system and showed us features we didn’t know about. Good job!

They did a great job installing my media room equipment and setting up the remote that controls all of the components, after they were done they took the time to explain how the controller works to my daughter's and myself.

This second service from the Geek Squad was necessary due to the many adjustments that could be had on my new system! They dialed it in perfectly!

I am sold on the Geek Squad. Jeramy and Art are terrific. The Total Tech is money well spent.

We didn't understand the necessity of having WiFi available at time of installation for the speakers. Our speakers did not automatically link to the wifi which was finalized after the install. The Squad came out and linked everything and it's great!

The agent set up my Sonos system to optimize the sound quality to my living room.