Customer Ratings & Reviews

I was having problems installing my sound bar and had the Geek Squad rep do it for me. He showed me all the steps and had the system working perfectly. He was very friendly and courteous as well as knowledgeable. I would have Joe Price do any future work for me.

The agents did a superb job in setting up and explaining our sytem. They were prompt, efficient and professional. Great work!

I was unable to sync 4 Sonos speakers after downloading the new Sonos app. I followed all instructions from Sonos and from an in-store Best Buy employee, all to no avail.

Durrell from the Geed Squad installed this audio system with outdoor speakers and did an excellent job. He was polite and courteous - always called and showed up when he said he would.

Checked out my sub woofer and adjusted and fixed all other speakers. Found one that was not on. Really great service.

They came in, very informative and helpful. Conscientious of maintaining a clean environment! Respectful and kind! A pleasure!

The agent fixed the problem. There was a light on the tv that would not shut off, the button was not stuck.

Yes geek squad helped set up everything with their program love it

The agents did a great job mounting the tv and audio system. They knew what they were doing.

While this category does not describe the work that was done, the two technicians did a great job finalizing my project. I was very happy with the end result.

Geek Squad removed my old TV and installed my new TV with the SONOS Soundbar. Love our new setup!

The agents were professional and informative while also solving the issues we had with our surround sound system. They stayed with us until they were sure we were comfortable with the solution.

The guys with the Geek Squad always do a great job on repair and setting up all systems. I only use them!

The Geek squad hooked it up and explained . Very easy

All went well will certainly recommend geek squad.

The review would have been 5 star, as Gary was beyond excellent in his customer service, but the fact that your system would not allow him to schedule installation, prevents the 5 star rating unfortunately.

The guys that installed this are the same guys that I have has install all my products from Best Buy. They are very patient with my wife and myself. Product enhances all my electronics.

The installer was able to get my sound system working well with the new hardware!

Phenomenal service, on time professional and thorough sound is great and we are enjoying it

They knew exacly what to do to provide us with great sound!