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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1143 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,143 reviews
  • Rated 4 out of 5 stars

    Get new receiver to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He ended up not having a lot to do because we needed to get a new remote in order for the receiver to be able to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After multiple people coming out they were able to fix my problem almost 9 months after install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad hooked it up and explained . Very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Device Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad duo arrived on time, were personable, knowledgeable, and easy to talk to. They had the installation completed in a short period of time and then answered our questions. The whole experience was positive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth considering given the exceptional support and ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my ceiling speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my wired ceiling speakers to my sonos system using a Sonos Amp and stereo connector. A professional job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 TVs for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad personnel were efficient, patient and spent as much time with me as I needed. Excellent job and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well will certainly recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew exacly what to do to provide us with great sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound speakers installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a very good job of installing surround speaker. B&W M-1's Geat addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV quickly !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve recently became I total tech member, I love the service the Geek squad provides, also professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store needs to get it together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store has terrible displays, cannot get surround sound effect, have to "imagine" it AND compare, what they have doesn't work and their add on gear is almost nil...GEEK SQUAD FIXED ALL YOUR SCREW UPS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio/visual problems redolved quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent resolved several issues with fire tv including syncing voices to screen. Also helped with outdoor Sonos speakers which were not previously working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very conscientious and thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. Patient and thorough. Although follow questions up a bit of a challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted TV and sound bar -great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two guys who did my setup /install were fantastic! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the experts do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to setting up my new TV the Geek Squad agents connected my Sonos soundbar and had the whole system up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about BestBuy is the talent and knowledge of their employees. Try getting this kind of support from Wal-Mart or Amazon. I am a Total Tech Support customer. Great respect for these folks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers had a sound bar in the back of their van that we ended up purchasing. Installation went well but the payment system was a bit antiquated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both service techs were knowledgeable and efficient. Installation went very smooth! Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again these guys are the best, electronics set up, appliances, integration with phone and voice, just great

    I would recommend this to a friend