Customer Ratings & Reviews

Geek agents were fast and efficient.. wound recommend them everytime I get a new product.

I just purchased a new surround sound received and wanted setup and connected to my TV. When the tech came to my house I asked that the receiver to be setup to the TV only when the receiver is turned on. He said it cannot be independently of each other and only works when the TV is on. This is not what I wanted but I let him set it up. My 15 year old son came home from school and took a look at it and said it was hooked up incorrectly. He re-cabled it and now it works fine. I just wasted $100 on the Geek Squad

excellent service! very patient explaining operation of device.

The agents did an excellent job installing and showing me how everything worked. They helped inform me of what to add to my sound system next!

The 2 squad members were very kind and thorough with the install. They even offered feedback on setup of our existing surround sound.

William was very attentive and handled my concerns. He made changes to the order with no exception after hearing some of my concerns . He saved the day

Dakota and William were very professional, patient and attentive to details.

The guys were absolutely fantastic. Truly customer focused and left business card for further questions. Just don't get better

Tech came by himself and did a fast efficient job was very knowledgeable and explained to perfection

The Geek Squad folks were great! Professional, understood their product and had things up and running quickly. Set up an entire Sonos system with surround sound and additional speakers in about an hour & taught me how to use it.

THE GEEK SQUAD WAS VERY PROFESSIONAL AND KNOWLEDGABLE.

The two agents did a great job of explaining all of the options available to me. Connected all devices and the system sounds and looks great!

I have the total tec membership i really recommended to everyone free installation on everything you buy and adds warranty

The installers were courteous, efficient, and professional. They were timely, and explained how the equipment should and would work.

Ish and Anthony were professional and knowledgeable during the entire installation.

Geek Squad installed a multi-room Sonos system. It went beautifully. Very knowledgeable, friendly and professional. I won’t hesitate to use them in the future.

Very nice my SoundHound, thank you so much for your service.

The set up crew was amazing. They kick butt. So helpful and honest for opinions on what I needed.

We are technically challenged after living last 17 years in Mexico before moving to North Carolina. Best Buy's Geek Squad, and we've had two of them, are terrific.

The techs mounted my TV and sound device . Excellent customer service. Very professional and friendly.