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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1138 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,138 reviews
  • Rated 5 out of 5 stars

    Presidebt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service highly recommend AAA+++. They are professional and do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class, quality,patience, professionalism,reccomend always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really glad I had Geek Squad to set up all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was wonderful. He explained everything to me. He showed me how the sounder works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and well knowledgeable of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service I will be a customer for a long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I will be a customer for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and quality installation. I highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied and glad i did. Bestbuy always comes through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertly installed/ setup my amplifier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert service and configuration of my amplifier and existing wired speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice package options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team is consistantly great. We left feeling confident that we understood our computer options and could always ask any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other than the need to make an appointment for tech service via phone - every thing went very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dot setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in on time and hooked up both my dvrs. They were polite and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in on time and hooked up my surround sound. He was very helpful and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend the new enhanced Geek Squad service. Two different techs came to help me. both were great. VERT HAPPY with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When broken geek sq to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful in determining best avenue to take on fixing the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my Ring!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Ring device and I am delighted with it!! He was courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team was very professional! Very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time, knowledgeable, and professional. The service was done quickly and they answered all of the questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my Sonos sound bar, woofer and side speakers and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great at solving all problems, very courteous and competent!

    I would recommend this to a friend