Customer Ratings & Reviews

The Geek Squad Service I received with a Geek Squad Tech Ryan coming to my House - He was on Time - He was Very Polite and Courteous - He asked if all the items where present for the Home Streaming Theater system - I said yes - He went right to work assembling and putting it all together - The amount of time it took for Geek Squad Tech Ryan to finish the job at hand - way way faster than I expected !! The $200 A Year Elie Geek Squad Prtecton Plan IS WELL WELL WORTH IT !!!!

Awesome installation for a stereo and Bluetooth for my truck. They did a lot of great work on a 1985 F150 so it was not easy but they did a fantastic job and sent me out the door a happy customer!

The service Tech was outstanding! Everything is perfect!

The Geeks are great They always keep things clean and there always professional And on time

We had to get a new modem for our system because the phone did not work. Cooper White and his team came out to help and advised us what to do. We followed his instructions and everything is working properly.

The Geek Squad did an awesome job setting up my home theater. Jason and Tom were wonderful to work with, from their communication to their reccomendations. Very please with this Geek Squad experience!Ge

Edward Cruz was terrific in setting things up and explaining everything to us!

Technician got us set up exactly how we requested.

Cameron did a great job after the 1st Geek Squad didnt get my sonos system working fully. Really appreciate Cameron takimg the time to ensure everything worked correctly before leaving.

On time and very knowledgeable.I will have them wire my whole house

The Squad set up Sono’s arc to control tv sound and/or music from my phone. They split my speaker zones. They were very patient with me. They did a fantastic job, went beyond, and respected the house. Real credit to the company, Totaltech is the only way to go.

The work was done expeditiously and professionally.

My agent was awesome. He was friendly, professional, and knowledgeable, and he worked quickly. He answered my every question.

The work was completed and the employees were courteous and professional. We would definitely use Geek Squad again in the future.

Joel did a great job getting my replacement sound bar up and running is just minutes. He was professional and efficient making the entire process very pleasant.

The agent kept in contact and showed up when expected. He let me know the port wasn’t working correctly on the tv and that was making the sound bar stop working. He did have a solution and now it works fine.

The guy and girl that came to our house were fantastic. Polite, courteous, and extremely knowledgeable. I would have them back anytime to provide help and assistance

They connected two headsets to tv's, a chore we are not capable of doing and we are very, very pleased.

Purchased car stereo online with installation. Called to make appointment which went very smoothly. I was the first customer of the day which was great. The installer was quite experienced and made us feel very comfortable. The stereo works great as do the speakers. I recommend using the Geek Squad for your Best Buy installations.

The two Geek Squad guys did a fantastic job. Courteous, careful, you could tell they were committed to doing the job right. We are really enjoying our wall mounted tv - awesome job!