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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1135 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,135 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional Geek Squad TV System Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professionally wall mounted our TV and set up all the Sonos sound system components. They answered all our system questions and made sure everything worked before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sonos outdoor speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy install team. Did an amazing job installing our outdoor speaker setup. Setup wS flawless, quick, and the installers were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and set up team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and Carlos with geek squad was great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad delivered and installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and connected my TV. They placed it on my entertainment center. Geek Squad also took all the boxes away for me. They were very polite and efficient. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a fantastic job installing my Sonos system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reconfigured my Sonos system including additional amps to insure maximum enjoyment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sonos Port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last purchase was the Sonos Port! It was installed properly and works like it should with the other components. Job well done!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV and AVR system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by Geek Squad, installing multiple TV’s and multiple AVR’s and a landscape stereo system. A two day job and through it all they were true professionals

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Geek team is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the team did an outstanding job. Arrived on time, did a great job, and made sure we were satisfided

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Totally worth getting TV professionally installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were awesome, they arrived on time, fitted the TV much better than I ever could, connected it to my home theater and showed me the key features. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to is Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable,friendly He me about certain features on tv

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very efficient and knowledgeable . Cleaned up after the installation .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This pair of Geeks got r done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Re establish connectivity of Sonos devices. Finally have all working. Nolan and his partner waded through several prior issues and problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very proficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent crew (3, including a trainee). Proficient, polite, well skilled and worked well together. Handled all my needs. Would highly recommend this crew.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job of setting up all the components

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is number 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, on time with fast service, he knew exactly what need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can you hear me now? Yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician quickly and efficiently installed a mechanism that allows my husband, who has a hearing issue, to hear the dialogue from TV programming directly into his hearing aids.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed Bluray quickly; set up remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, great communication. Cleaned up boxes, etc. and returned furniture to original state. Everything was checked and working before the Geek Squad left. Recommended alternatives to meet our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service and professionalism, as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are our go-to technology solution for all of our homes. Corwin and his team out of Fredericksburg, VA and surrounding areas always do a great job . They are professional, on time, honest and with friendly personalities.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very efficient and fast, they knew what they were

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable and polite. They even fixed my broken TV bracket

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps from Geek Squad did a great job connecting everything

    I would recommend this to a friend
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