Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,142 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Service was amazing!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents installed my TV and sound system. They also made sure my apps worked and I understood the remote control. Service was amazing!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a great service. Everything they did was spot on. I will definitely have them back for any additional work in the future. Took them about an hour to do it all. Asked them to set some features up the way I wanted and it was no problem for them. Total professionals.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They did a great job adjusting to my schedule and provided excellent service. Use Geek squad not a third party installers, the guys were knowledgeable and did quality work
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad , Steve and associate , provided a very efficient set up . They coached me enough to get things started . I find the owner( me) has to experiment with the system to get the hang of it and I have . They answered all my questions and gave me a follow up number , which I have not used yet . Steve was great at offering suggestions for improvement add ons , like mesh extension , additional speaker placement and type . I have placed my next order to take advantage of significant discounts that expire in 6 weeks
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad mounted our new tv over our fireplace. The guys were knowledgeable, polite and very helpful. Answered my many, many questions very patiently!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician quickly and efficiently installed a mechanism that allows my husband, who has a hearing issue, to hear the dialogue from TV programming directly into his hearing aids.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The system is great! It is easy to use which I appreciate. The two installers were efficient, kind and patient. They made sure I could use the system before they left and made sure I had contact info if I had trouble later. Love Best Buy!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Jay was able to connect our old stereo system up to play the music my husband wanted along with his playlist. He went above and beyond the normal installation to get the product to work the way we wanted. Could not have done this ourselves.