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Customer reviews

Rating 4.6 out of 5 stars with 1143 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,143 of 1,143 reviews
  • Rated 2 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told that it would work on my TV that I purchased at Best Buy but it does not work, second audio headphones purchased that does not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the BEST! Don't have to worry about a thing. Just drop off and they fix...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad has not finished the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get the service person to come back and finish the job.

    I would recommend this to a friend