Networked Audio Device Setup
Customers are saying
Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.
Initial evaluation and consultation
When we arrive at your home, we'll evaluate the service area and discuss the scope of work to ensure that the services you purchased meet your needs and expectations. If they don't, we'll recommend solutions.
Delivery and unboxing
Your service includes delivery to a location serviced by an elevator or up to the third floor. After delivery, we’ll unbox your networked audio player or speaker and prepare for the next steps of the installation service.
Configuring your TV
We’ll complete your smart TV’s initial software configuration process so it’s ready for us complete your service.
Placement on existing furniture
Based on the room layout and your desired audio experience, we’ll recommend the optimal placement for your player or speaker and set it up on an existing stand or shelf.
Connecting to your home network
We'll add the system to your existing wireless network and perform the necessary software or firmware updates.
Programming the audio platform
Using your phone, tablet or computer, we’ll install the networked audio ecosystem and ensure the best settings are adjusted for your space and your player or speaker. If applicable, we’ll assist in tuning a networked audio speaker for the best sound.
Configuring your subscriptions and accounts
Once your tech is connected to the network, we'll configure up to two smart streaming services as needed (Spotify, Apple Music, etc.) and help you set up your associated user accounts.
Neatly dress visible cables
We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
System demo and answers
Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that could enhance your audio experience.
Cleaning up and removing packaging
After the installation, we'll clean up the work area and remove any packaging you don’t need.
- BrandGeek Squad®Product NameNetworked Audio Device SetupEstimated Time to Complete Service50 minutesWorkmanship WarrantyWe stand behind our services and repairs with a 90-day workmanship warranty.UPC400049960851BSINJCQ6QC59YJ
Reviews
Rating 4.6 out of 5 stars with 1145 reviews
- Overall Performance (127)
- Installation (58)
- Knowledge (34)
- Ease of use (33)
- Professionalism (28)
- Sonos App (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Compare similar products
You can experience music throughout your home when you choose our networked audio device installation service. Enjoy time savings and convenience by having our installers set up your networked audio devices, such as Sonos or Heos. If needed, we’ll complete any initial software configurations your TV might need so it can be ready for us to complete your service. We’ll install and program the audio platform/application on a compatible phone, tablet or computer, connect the system to your network, and complete updates. We’ll also adjust the audio settings to be tailored to your space while utilizing built-in tuning software when available. Then, we’ll help you set up your user account and configure up to two streaming services like Spotify or Apple Music. After the setup is finished, we’ll demonstrate your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed and the workspace is clean when we finish. Best Buy’s networked audio services are backed by a 90-day limited workmanship warranty.
Enjoy professional setup and optimization of your A/V receiver, amplifier or audio processor. We'll connect your audio system with your TV and devices, configure speakers in a single room, adjust settings for the best performance, connect to your network to install updates, and set up wireless audio features. We can also assist with up to two user profiles or subscription services and program compatible remotes. Finally, we'll test the system, organize its cables and guide you through a demo of how it works. Best Buy's home theater services are backed by a 90-day limited workmanship warranty.
Moving into or out of a home with smart home technology? We can reset up to 10 devices of all types (TVs, smart thermostats, monitoring systems, etc.), so you don't have to worry about a different owner being able to get access. Do you just need a fresh start with some of your devices? We can get them back to square one, even if you didn't purchase them at Best Buy.
Get the room-filling sound without the hassle when you have us professionally install your soundbar system. Enjoy the convenience of our installers setting up and mounting your soundbar to the wall and integrating it with your TV and audio or video device. If needed, we’ll complete any initial software configurations your TV might need so it can be ready for us to complete your service. We’ll recommend placement for the best listening experience and conceal properly-rated cabling within the wall in a single stud bay. We’ll also tailor the soundbar’s settings to fit your space or preference. If your soundbar allows, we’ll connect it to your existing home network, perform any updates and configure wireless capabilities like streaming, AirPlay or Bluetooth. We’ll program the remotes that come with your device to make sure you’re in control of your sound. Once we’re finished, we’ll neatly organize your cables in your furniture or shelving for a clean look. Then, we’ll showcase your new setup and make sure you know how to use it. We’ll always ensure the workspace is clean when we finish by removing packaging you no longer need. Best Buy’s home theater services are backed by a 90-day limited workmanship warranty.
| Pros for Networked Audio Device Setup | |||
|---|---|---|---|
| Overall Performance, Installation, Knowledge, Ease of use, Professionalism | Overall Performance, Installation, Knowledge, Ease of use, Professionalism | Professionalism, Knowledge, Ease of use, Overall Performance, Service | Installation, Professionalism, Ease of use, Sound Quality, Soundbar |
| Cons for Networked Audio Device Setup | |||
| Sonos App | Receiver, Subwoofer | Battery Life, Camera, Sound Bar | Mounting, Compatibility, Alignment |
