Customer Ratings & Reviews
- Model:
- 372901-01
- SKU:
- 6478227
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.
This summary was generated by AI based on customer reviews.
Makes me wifey happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my wife and she's been very happy...as per her it's just not the build quality that you are paying for but there genuinely is a difference in how the product works.
I would recommend this to a friendBest product ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product.I tried it and it works wonders. My girls were so impressed. Totally love it. Well worth the money and my hair feels so soft compared to using a hair dryer or hot curling iron.
I would recommend this to a friendDyson Airwrap a Must have for all Stylist
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this product for over 2 years and works great! It can be complicated for first time users, but with practice everyone can become a professional hair stylist in matter of minutes.
I would recommend this to a friendDyson Airwrap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my wife and SHE could not be happier! Her friends are jealous that her Dyson saves her time every single day no matter what hairstyle she chooses. Best of all, it made me look awesome and feel wonderful about your product!
I would recommend this to a friendI Didn’t receive the product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was delivered to the wrong address, so I opened a case about it. The outcome is that I have to involve law enforcement to resolve the issue. Now I am facing a $600 loss and have not received the product. I attempted to contact the address where it was delivered, but it does not exist. They provided a picture of the porch area, but the phone number is also nonexistent. I am extremely dissatisfied.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, we are so sorry to see from your review that you have not received your order yet. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. Rest assured; we will resolve your issue as soon as possible. We strive to provide the best experience for our customers. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Dyson Customer Support
Love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend bought this after much deliberation of whether she would use it or not. She loves! Once she learned the proper techniques to style with the unit, it's her go-to.
I would recommend this to a friendThe best hair product money can buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is in heaven with this product. I saw the price and my jaw dropped, but the priceless experience to see her open her gift and then use it with ease... she'll never get anything else!
I would recommend this to a friendBest gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife does her hair all the time. Decided to purchase the Dyson Airwrap for her Birthday. She LOVES it. It's not harsh on her hair versus the regular curly iron ones as she stated. Overall great product all in one!
I would recommend this to a friendMy Dyson wrap died
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but it quit working within three months Makes me sad it died like a cheap dryer. It was brand new and it’s been my experience to Dyson products work really well and last a long time.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Good Multiuse tool
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having one device for all my hair needs and it makes me feel good knowing that the heat isn't near as bad for my hair. The device always remains cool to the touch as well so no burning your hands.
I would recommend this to a friend- Cons mentioned:Performance
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regret my purchase everyday.worse product ever and completely waste of money
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Brand response from DysonProductExpert
Posted .Hello Najmaal, Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty with your Airwrap and I would value the opportunity to provide further assistance with the concerns detailed in your review.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Happy Wife, Happy Life!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can you ever go wrong with a Dyson? NO. I gifted this to my wife and she couldn’t be happier. Looks great, functions well as expected with outstanding results. My wife looks more beautiful than before, I can say, JK.
I would recommend this to a friendLove this blow dryer, all in one hair tool.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far my favorite hair tool! It does have a learning curve, however you quickly get the hang of it and it saves you so much time. I am excited that my hair is getting less fried compared to traditional heat tools. Definitely a must have!
I would recommend this to a friend- Cons mentioned:Curl hold
Great concept
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job curling hair, but curls fall out with mins.
I would recommend this to a friend - Cons mentioned:Price
Seems great so far
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this! Wish it was a bit cheaper though...
I would recommend this to a friend Must have!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this product! It cuts drying time by 90% for me and the tools are so easy to use. I am in love with this. Well worth the money. Every updo I had was $80-120 very time. This has paid for itself.
I would recommend this to a friendPerfect Blowouts every time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this product! Complete hair game changer. Took some getting used to and a balance for what hair products to use, but it makes curls last for days on me when normally I can’t get them to stay at all.
I would recommend this to a friendDyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it I should gotten this sooner. I was thinking to much to buy it because its price but it is worth it now I do my hair like nothing instead of going to the salon and spend $40 to $50
I would recommend this to a friend- Cons mentioned:Curl hold
Great for longer hair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it was a great product, but it did not produce the curls that I wanted. My hair is very fine an thin an it a chin length bob. Did not want a o spend another $50 dollars on smaller barrels. I returned an got dryer.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. Thanks for taking the time to share this feedback with us. We love to hear from our customers and learn from them, and we're sad to hear that this product seems to have missed the mark for your hair type. If we can ever assist with any questions or concerns on any of our products, feel free to reach out to us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Online order fail
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this product online. UPS delivered to a different address. UPS ran an investigation and determined that in fact it wasn't delivered to my address and referred the claim back to the sender (bestbuy). It has been almost a month and I have not gotten a replacement or refund. Every time I call into customer service, they give me the run around. UNACCEPTABLE! terrible experience.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Daniel,
thank you for sharing your response with us. We have reviewed your concern regarding experiencing issue with the order for your Dyson Airwrap Multi-Styler Complete Long. We do apologize for the inconvenience and understand how you must have felt. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.