Customer Ratings & Reviews
- Model:
- 372901-01
- SKU:
- 6478227
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance
Stopped working after first use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent idea but terrible item. Worked once then stopped working altogether. Spend your money elsewhere.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Cindi, this is Kelly with Dyson. We're sorry to read your review, and to hear that your Dyson Airwrap stopped working after your first use. This is very unusual to hear. I'm happy to inform you that, while we don't expect any problems to occur, if you purchase your machine new and from an authorized retailer Dyson will back your purchase with a free 2-year guarantee. That being said, we're also always keen to assist with troubleshooting any issues regardless of warranty status. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
The best hair tool ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my dyson airwrap! The best thing about it’s all of the tools! I am styling my hair in so many different ways! Happy hair is good hair day :)
I would recommend this to a friendNo regrets!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth every penny! I can literately style my hair in 5-10 minutes, including the drying time. There are so many tips on Youtube. I am glad I finally got it.
I would recommend this to a friendWife loves it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it! I bought for her. Because of the unique way it operates it takes some practice. Faster than other types of curles
I would recommend this to a friendDyson Airwrap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The curling tool is amazing! So easy and curls last for days. I am not that impressed with the hair dryer attachment. I don't think this can compare to just the hairdryer. The smoothing brushes work well. I am not sorry I purchased, but wish the hair dryer was better.
I would recommend this to a friendLove love love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing tool for your hair. I have noticed such a change in how soft my hair is after using this.
I would recommend this to a friendNot what I expected
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced, doesn’t work too well for my hair. Curls don’t stay. By the time im done with one side the other uncurls.
No, I would not recommend this to a friendExtremely poor construction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife used the first Styler For two weeks before the handle started buzzing like there was a short. Filter was clean and wouldn’t reset. Returned and got a replacement. Replacement worked for a week and now has the exact same issue. Will be returning today for a full refund.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for sharing your review of the Dyson Airwrap Styler. I am sorry to learn of the experience that you had with your machine. I can confirm, that it is normal to hear a quiet buzzing noise from the capacitor box when the machine is plugged in. This isn't a fault of the machine, but rather a normal occurrence. I understand that you have initiated the return for your unit, however we would value the opportunity to learn more about your experience. Please feel free to reach out to [email protected]. We look forward to your correspondence.
Best wishes,
Kelly
Dyson Customer Support
Amazing!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my wife and she’s never looked better! Her hair that is! Lol takes a bit to learn how to use it but doesn’t damage your hair. She is a believer in the Dyson products.
I would recommend this to a friendLove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and my hair is much less damaged! I can't be trusted with most flat irons. A big time saver, too.
I would recommend this to a friendGreat gift for the wife! Get good style points.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for the wife and she loves it. It was a bit tricky to use in the beginning but she got used to it and now she uses it all the time.
I would recommend this to a friendWell worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has been asking for this for 2 hrs now. Finally got it for her. Every person has told her it’s incredible. She will not be disappointed…
I would recommend this to a friendProbably a bit too expensive. But wife loves it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To me it's a glorified hair dryer but my wife swears by this. According to her it's a must have and worth every penny. I just wish it cost less than every penny I had.
I would recommend this to a friendDefective heating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was defective when girlfriend tried to use after Christmas. Would not heat at all when trying to use temperature switches. Luckily my sister has one so we were able to compare the experience to confirm. Contacted Dyson support, after going back and forth for a bit my options were either to have the product repaired, send in for an exchange without a replacement ETA, or return product to retail store. Ended up returning to Best Buy.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi MattK,
This is Miella from Dyson. Thank you for your review. We're sorry to hear that the Airwrap is having issues out the box. This is definitely peculiar and we thank you for contacting Dyson Support so we can go over options.
We hope you continue to consider Dyson products for your home in the future.
Best Wishes,
Miella
Dyson Customer Support
- Cons mentioned:Performance
Don’t buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for 3 months and have used it a handful of times and it died on me. Waste of money
No, I would not recommend this to a friend overall good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and gifted to my sister and it is good. I heard the my sister feels very happy with this product when it is compared with the previous products.
I would recommend this to a friendGood but takes practice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very premium, comes in a premium case. It works well in getting curls easily, but to utilize all the different mods fully takes some practice. Probably need some lesson from someone who has experience. It's not that easy to just watch a video tutorial and replicate style.
I would recommend this to a friendoutstanding! Dyson *****
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great product! it is high quality and perfect for our family needs. the girls in our family LOVE IT
I would recommend this to a friendwife approves
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this at a huge discount for my wife. and to my surprise this is now my wife's go to daily hair care device, which has replaced a dryer and iron and something else.
I would recommend this to a friendDyson Airwrap Complete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Five star product well worth the money wish i had of got one a long time ago excellent product!! So if your hesitant because of price don’t be because it’s worth it !!
I would recommend this to a friend