Customer Ratings & Reviews
- Model:
- 372901-01
- SKU:
- 6478227
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.
This summary was generated by AI based on customer reviews.
It was just OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the packaging and display is absolutely beautiful, and rightfully so for the price of this. Unfortunately it fell short in my opinion. It’s somewhat difficult to use and made my hair styling process a lengthier process.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Cam, this is Kelly with Dyson. Thank you for sharing your review. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. I'm happy to hear that you were so pleased by the appearance of this machine, thus far in your use. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to learn that you found the Airwrap difficult to use. To learn more about the Coanda affect and other features, please visit our Dyson Hair page on YouTube: https://www.youtube.com/dysonhair. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Not great for long thick hair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My hair type is long and thick. Not great for this item. Doesn't hold well. Takes just as much time as a normal hair dryer and curling iron.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Roy, this is Kelly with Dyson. We're sorry to hear that in your use, you've found that the Dyson Airwrap Complete isn't working well for your longer, thicker hair. We do carry longer barrels on the Dyson website, which may be purchased separately from the Airwrap Complete kit. We would value the opportunity to ensure that your styler is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
Not impressed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great after an year the brushes keep coming off
No, I would not recommend this to a friend- Cons mentioned:Weight
Give it 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy to many things thought it would be cooler too heavy is really my thing at the end of it all I did return it do some research before buying
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Caitlyn, this is Kelly with Dyson. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls. We were sorry to hear that you found this machine to be too heavy in your use.
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Hard No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, can’t make sense of the price
No, I would not recommend this to a friendDisappointed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife’s birthday. The package was opened before and the boxes inside the package were torn apart.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Jay91,
Thank you for your review. TThis is Miella from Dyson. We're sorry to hear you received your Dyson Airwrap Long Complete in this condition. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Not for Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To many pieces. Awkward to use. Drys well, very quiet. Not my cup of tea, did not style my hair like I wanted. Very impressive kit, but needs handle to carry. Very bulky carrier.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Frankie, this is Kelly with Dyson. We're sorry to hear that you didn't have a more positive experience with your Dyson. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to learn that you found the Airwrap difficult to use. To learn more about the Coanda affect and other features, please visit our Dyson Hair Styling Guide page on our website: https://www.dyson.com/hair-care/hair-styling-guides
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
My wife loves it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my wife and she really enjoyed it but after about 7 months it started to lose power halfway i do have a 2 year warranty so i will be taking it back
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Taper, this is Kelly with Dyson. We're glad to hear that your wife has been enjoying her Airwrap™ Complete Styler. It's unusual to hear that it's losing power. While we don't ever expect any issues to occur, we do offer a free 2-year guarantee on your new Airwrap purchase. We would certainly value the opportunity to go over your Airwrap with you and help make sure it's performing as intended. Feel free to contact us directly via email at askdysonUS@dyson.com and we'll be in touch.
Best Wishes,
Kelly
Dyson Customer Support
Dyson air wrap sucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks, I paid 650$ for something that makes my hair look like I haven’t combed it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hey there, this is Kelly with Dyson. There can be a learning curve to getting the hang out of all the attachments the Airwrap comes with, and how the Coanda effect moves your hair. You can find some great hairstyling guide videos on the Dyson website here: https://www.dyson.com/hair-care/hair-styling-guides If you still need help, please consider getting in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Not What I Expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to try it, but it just didn’t work with my hair.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
- Cons mentioned:Price
Waist of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To much expensive and It’s not powerful like I tought was supposed to be! Really disappointed
No, I would not recommend this to a friend Returned It.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this. My hair is thick and coarse. This didn’t do well on my hair. I’m thinking about just buying the hair dryer though. My hairdresser uses one and it seems to do good.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Karen, this is Kelly with Dyson. We're sorry to hear that in your use, you didn't have a better experience with the Airwrap™ Complete Styler. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Curl hold
Looked great, but results not so much
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter could not get the curl to stay, and while she was excited for this product we ended up returning.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to hear that your daughter experienced some issues with curl retention, while using the Airwrap Complete. The Airwrap™ can deliver a variety of styles from voluminous curls, waves to a smooth finish. However, the end result varies and depends on a combination of factors – hair type, hair length, settings you use the product at or how wet the hair is before styling. If you're experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Not For Everyone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for someone with neck length hair and loves to keep hair curled. Feedback was that this only works on long hair. It's not for everyone! Ended up returning it. Great concept.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. I'm happy to hear that you were so pleased by the appearance of this machine, thus far in your use. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
NOT AS EXPECTED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.obviously this is an expensive item but I was really not impressed other than the smoothing brush. I know everyone says it takes time to get used to it but I did not have a problem using the curling attachments they just didn't hold as claimed.. I tried up until the last day to be able to return ( 14 days ) and don't think that I needed more time as it was not going to change the outcome unfortunately, for me anyway. My hair is soft and fine but have no problems otherwise. I do think that the hair dryer would be a product that I would enjoy though.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Shell, this is Kelly with Dyson. Thank you for sharing your review. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
The Airwrap™ can deliver a variety of styles from voluminous curls, waves to a smooth finish. However, the end result varies and depends on a combination of factors – hair type, hair length, settings you use the product at or how wet the hair is before styling. If your experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Not wroth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Love their vacuums but not this. Many options out there that do the same for hundreds less.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear that you didn't enjoy your Dyson Airwrap Complete Long styler. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like to use the firm brush to stretch my hair right before flat ironing it. I don’t use the other attachment’s however my mother does and she seems to like them well enough.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Lex, this is Kelly with Dyson. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We would value the opportunity to ensure that your Dyson is performing as designed, or address any questions or concerns you may have. Please feel free to email [email protected] we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
Air wrap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it the first day, but then I noticed that I have to do my hair everyday, otherwise it get frizzy. For the price did not worth it at all. Returned the item.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Kati, this is Kelly with Dyson. Thank you for sharing your review. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to learn that you found the Airwrap difficult to use, and that it left your hair feeling frizzy. To learn more about the Coanda affect and other features, please visit our Dyson Hair Styling Guide page on our website: https://www.dyson.com/hair-care/hair-styling-guides
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Not good for its price point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great for its product value. I don’t understand why people are going gaga about this product, & there is a long wait for this, which is not so worth.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Airwrap™ Complete Styler. We would value the opportunity to ensure that your device is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
Tik tok hair dryer all in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time of this purchase it was overpriced from other retailers. I believe the lowered price now. Tik tok trend made me buy this!
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Jason, this is Kelly with Dyson. We hope that you're enjoying your trendy Airwrap Complete styler! We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support