Customer Ratings & Reviews
- Model:
- 372901-01
- SKU:
- 6478227
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.
This summary was generated by AI based on customer reviews.
Definitely not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive and north worth it Curls don’t hold up
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Nadia, this is Kelly with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Airwrap Complete Styler. We would value the opportunity to ensure that your Airwrap is performing as designed, or address any questions or concerns you may have. Please feel free to email [email protected] we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
Works great, so quiet, and the curls last for days
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Dyson air wrap! Works great, so quiet, and the curls last for days! I did not mean to give this an overall rating of poor I would give it an overall rating of excellent! But the site would not let me change it
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Suzanne, this is David with Dyson. It's great to hear how much you've been enjoying your Dyson Airwrap™ styler. I'm also happy to hear you'd give your unit an overall rating of excellent! In this case, we would advise reaching out to Best Buy for support on updating your review, as we would not be able to assist in this area, unfortunately. That said, please don't hesitate to reach out to us directly at askdysonus@dyson.com, if we can ever assist with anything related to your machine. We appreciate your support, and we hope you have a great day!
Best wishes,
David
Dyson Customer Support
Unfortunate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this product but it was awful. Too short of a barrel for longer hair and it made alot of my hair break. 1 star for dyson, 5 stars for Best Buy with super fast shipping and an amazing return policy.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Fitz, this is Kelly with Dyson. We're sorry to hear that we seem to have missed the mark with the Airwrap Complete Styler. Some users with longer hair may appreciate the longer barrels, which are sold separately. We wouldn't expect to hear that you encountered any hair breakage while using your Airwrap. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Just say No.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was so horrible. I wouldn't spend $5 on it. I returned it. Maybe I needed to sit through multiple you tube videos to learn exactly how to use it, but I just don't have time for that. I went back to my Gold Hot Tools and never looked back.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to learn how disappointed you were with the Dyson Airwrap. The Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to learn that you found the Airwrap difficult to use. To learn more about the Coanda affect and other features, please visit our Dyson Hair Styling Guide page on our website: https://www.dyson.com/hair-care/hair-styling-guides
While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, Hair styling
Love my Dyson!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best hair dryer + combo. It’s very efficient dryer without damaging the hair. The curls get really pretty, durable and it’s very easy to use.
I would recommend this to a friend Not necessarily To buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its Better for me To buy the Dryer than this set not practical .
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi DeeDee, this is Kelly with Dyson. We are sorry to learn that you've been unhappy, thus far in your use, with the Dyson Airwrap™ Complete Styler. We would value the opportunity to learn more about your experience with your Dyson product. Please do not hesitate to contact us at [email protected]. We are keen on providing you with support.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, Hair styling
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best hairstyling products out there. Easy to use. Make sure when curling your hair, that your hair is semi damp. Your curls will come out great.
I would recommend this to a friend - Pros mentioned:Drying time, Hair styling
Very practical!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My hair is heavy and abundant, and drying took hours, with this I can comb it and dry it at the same time, it doesn't take so long to get ready anymore!
I would recommend this to a friend Used product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received and the seal was broken. What a disappointment! Taking it back to bestbuy. Don’t want to get a used or returned product when paying full money. Do better bestbuy and dyson!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us.
If you're ever in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
Great if you have short hair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great if you have short hair that's not heavy.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello,
This is Miella from Dyson. Thank you for your review. The Dyson Airwrap™ styler has been tested on multiple hair types and lengths, and can be used on both short and long hair. Our Dyson experts are keen to assist with styling tips to ensure you get the most out of your styler! Please feel free to contact us at [email protected] and we can provide further assistance.
Best Wishes,
Miella
Dyson Customer Support
Not worth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work well on thicker hair unless you have all day to curl a few strands at a time, The curls do not last as described. It is a very expensive & definitely not worth it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to hear that you experienced an issue with using the Airwrap™ Complete Styler on your thicker hair, as well as retaining curls. The Airwrap™ can deliver a variety of styles from voluminous curls, waves to a smooth finish. However, the end result varies and depends on a combination of factors – hair type, hair length, settings you use the product at or how wet the hair is before styling. If your experiencing curls dropping out, a few tips to help improve would be ensuring the hair is damp before styling, that the barrels are held in place until the hair is dry, and to use the cold shot to set the curls.
If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Hard to use
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use, awkward handling. I returned this. Comes in a nice storage box though. The regular dyson dryer was a gift purchased with a sale and points to lower the price. I wouldn’t pay the price for myself.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello DWJS,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson Airwrap™ styler. The Dyson Airwrap styler is designed to provide easy and quick styling with 50% less heat damage than the conventional styler. It can curl, provide waves, volume and shape and more. We also designed the machine to be balanced in weight, so it isn't a top or bottom heavy device.
We hope you continue to consider Dyson products for your home in the future.
Best Wishes,
Miella
Dyson Customer Support
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the blow dryer, the straightening attachment does not straighten well, and the curling attachment tangles and is difficult to use. Not worth the money at all.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Amanda, this is Kelly with Dyson. We're sorry to hear that you've been having some trouble with using the Airwrap. The Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. Dyson Airwrap™ wraps entirely through the use of airflow and the naturally occurring phenomenon of the Coanda effect. Air, when propelled at the right speed and pressure, naturally follows an adjacent surface, entraining surrounding air. The Dyson Airwrap™ styler creates a spinning vortex of air around the barrel that attracts, wraps and curls hair. The combination of damp hair, airflow and not applying extreme heat to hair during the drying process helps to lock in your style, whether you're looking for a straight finish, waves or curls.
We're sorry to learn that you found the Airwrap difficult to use. To learn more about the Coanda affect and other features, please visit our Dyson Hair Styling Guide page on our website: https://www.dyson.com/hair-care/hair-styling-guides
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, Hair styling
Dyson airwrap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson airwrap is easily to use doesnt get too hot. I can have beach curls in less than 30 minutes! Great gift!
I would recommend this to a friend - Pros mentioned:Hair styling
Yes it’s worth it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of thinking about it and research and doubt I finally got my hands on this bad boy! My initial concern was that since my hair is very thick and tends to be on the frizzy side without product in it that my hair just wouldn’t do the blowout without heavy heat or it would look super frizzy, but with the right products in my hair this thing makes my hair look amazing! If your hair is thick, long and frizzy, yes there’s hope!
I would recommend this to a friend - Pros mentioned:Hair styling
Best tool you can have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this product back in 2021 and this is my holy grail with my hair. This was given me the best blowouts with hair compliments each time. I use this everyday to retouch my hair. The only thing that is a con is the small attachment for the curls unless you purchase the bigger ones which is additional cost but I know the newer version comes with the bigger attachment for that . My dyson is my everything since 2021!!!
I would recommend this to a friend - Pros mentioned:Ease of use, Hair styling
SO worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's SO easy to use and it takes less than 10 minutes for me to get the style I want. It's SO worth the price and I strongly recommend it!!!
I would recommend this to a friend Just okay, not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight but doesn’t seem to hold the curl. The round brush is just okay as the hair blows all over and I can’t seem to get a smooth finish.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We are sorry to hear that you've found curl retention to be lacking while using your Dyson Airwrap Styler. We're sorry this has been your experience. We always try to provide a prompt resolution to your needs. Please reach out to our warranty department at askdysonUS@dyson.com. We look forward to helping you resolve this issue as quickly as possible.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, Hair styling
Dyson airwrap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product it super easy to use leaves your hair feeling wonderful and beautiful
I would recommend this to a friend - Pros mentioned:Drying time, Hair styling
Mrs.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I dry my hair so fast and it looks great. I still need to learn more how to use it.
I would recommend this to a friend