Customer Ratings & Reviews
- Model:
- 372901-01
- |
- SKU:
- 6478227
Customer reviews
Rating 4.7 out of 5 stars with 8268 reviews
(8,268 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Thee absolute best purchase for my hair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson Airwrap is pure genius! My vanity space has been cleared and there is more room for my makeup! Super easy and quick to dry my hair and get salon quality curls without the harsh heat. Thank you, Dyson for creating this lifetime game changer!
This review is from Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel
I would recommend this to a friend Rated 4 out of 5 stars
Good quality Dyson
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High quality iron.with multiple options. Dyson products are top notch.
This review is from Dyson - Airwrap multi-styler Complete Long - Ultra blue/Blush pink
I would recommend this to a friendRated 5 out of 5 stars
Life Changer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi guys! As I mentioned in the title, Dyson Airwrap is a real life changer. My hair used to look like a mess when I tried to use any blowdryer with a brush. I just couldn't make anything out of it, and my hands always were so tired because of heavy blowdryers. This one is a treasure for every single girl. Even though it is pricey, it is completely worth it because it will make every girl happy. It is very light, quiet, and magical. I love all the brushes it has, but my absolute love goes to airwrap attachments. Those are amazing! In less that 5 minutes, you get your hair done just like you got out of a beauty salon. I totally recommend it to any one, it is a great investment in your hair care things. I make video overviews on YouTube and if you wanna see my video with Dyson Airwrap, please follow this link https://youtu.be/5Z6S_F1--Sw
This review is from Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel
I would recommend this to a friendRated 5 out of 5 stars
The best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a few times to get the hang of it but it’s so worth it.
This review is from Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper
I would recommend this to a friendRated 1 out of 5 stars
DYSON IS A TERRIBLE COMPANY! NOT HONORING WARRANTY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked for a month then died. I cleaned the filter and did everything that was recommended but it still wouldn't come back on. So I did a warranty claim, they received my item January 25th. According to their own warranty information a new was is supposed to be shipped out within 14 business days. I called every week leading up that and was just told to wait. So on the 14th business day I called and asked if it was going to be shipped out today, only for the guy to figure out that the warranty claim wasn't processed correctly. So from then he said he'd have to fill out a form to fix it and it should be shipped out within 2 business days. It's now business day 17 and the current customer service rep I just spoke to said it actually won't be shipped out for another 5 to 7 business days. Which would bring the total amount of business days they've taken to 22-24, and that's IF it actually shipped out. It's been a NIGHTMARE dealing with this, the first few reps I called within that first 14 business day period should've caught that the warranty wasn't process correctly. And the only thing this company has offered my for my trouble has been a 20% discount on my next order! WHO WOULD BUY FROM THIS COMPANY AGAIN AFTER THIS?! Meanwhile I'm still making payments on this product that was over $500 that I bought in October, haven't been able to use since the beginning of November and it's now FEBRUARY! Absolute NIGHTMARE! SHOULD HAVE GOTTEN THE SHARK!!!
This review is from Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson warranty. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Jenifer
Voice of the Customer
- Pros mentioned:Hair styling
Rated 5 out of 5 stars
Fantastic!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total game changer! I absolutely love this! I’ve been doing hair for 33 years and this little appliance is the best new thing I’ve come across! Hair dries faster and no need for a curling iron! Hair looks and feels fuller and thicker! Love it! Hair even feels healthier!
This review is from Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Just get it, trust me!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE!!!! I’ve had my eye on this for a year, but it was so much money and I couldn’t justify it. Saw that it was recently discounted for members, and I knew it was the time to splurge and I’m so happy I did!! A must have for all!
This review is from Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel
I would recommend this to a friend - Pros mentioned:Attachments
Rated 5 out of 5 stars
Amazing!! Best product ever!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best product ever!! i totally understand what all the hype is about and i completely recommend! the blow dryer is light weight but fires your hair so fast and all of the other attachments are outstanding!! i use it everyday!
I would recommend this to a friend - Cons mentioned:Performance
Rated 1 out of 5 stars
Great but will fail in 1-2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this but the swivel end will lose contact eventually. We got the first one under warranty and the second one did the same thing a year later. Honestly I won’t waste my money on any more dyson products. They are not built to last but theyre price says otherwise. Ive owned vacuums, cordless straightner, and airwraps and never again waste money on high dollar garbage.
This review is from Dyson - Airwrap Multi-Styler Complete Long Diffuse for Curly+Coily Hair - Nickel/Copper
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Rated 3 out of 5 stars
Stolen goods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased fraudulently with my credit card. If you track down the "person" that is using said item please tell them that I'm hoping they never get their hair the way they want it and may the smell of burnt hair follow them permanently.
This review is from Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Very disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought it today & couldn’t wait to try it. It worked great for about 5 min after switching it off several times to release the curl it would not turn back on. I followed the instructions to reset the plug and it turn back however after I switched it off again to release the curl it will not turn back on even after resetting the plug. I’ve always heard great things about Dyson products, this is my first time buying anything made by Dyson. Not a good experience as a first time buyer. I am very disappointed!
This review is from Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. I am happy to hear that upon your first use of the Dyson Airwrap™ Complete Styler you were so impressed with how well it worked. Dyson Airwrap™ Complete Styler was designed for those who want the versatility of a styler to create curls and waves, or a smooth finish. I am sorry to learn that you experienced an issue with your Airwrap not powering back. I can confirm this is not something we'd expect with any purchase of the Dyson. Also, while we don't expect problems to occur, you can certainly rest assured the free 2-year guarantee is in place to help protect against any problems that may ever arise or come up with a new purchase. That said, we do find most problems may be resolved via simple, yet effective, troubleshooting at home. Rest assured, we're keen to go over your machine with you to help ensure your Dyson Airwrap™ is performing properly. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Performance
Rated 1 out of 5 stars
Motor Dying After 3 Years (Moderate Use)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this airwrap for about 3 years and didn't even use it as my main hair dryer, I used it interchangeably with a regular hair dryer or another multi styler. After 3 years of mild - moderate use it is unusable, due to the motor dying. I took it to the Dyson repair shop thinking there was a hair stuck in the barrel, but no this super expensive machine's motor is dying. This is ridiculous. This machine is too expensive for the motor to die so quickly.
This review is from Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel
No, I would not recommend this to a friend Rated 3 out of 5 stars
Decent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t save you any more time if you’re looking for a more efficient way to style your hair. The curlers don’t hold curls for more than 10 minutes- even after watching many YouTube videos. The only reason I’m not returning it is because the Revlon brush really damaged my hair. Could probably work better if my hair wasn’t super thick and wavy.
This review is from Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're really sad to hear that you've been so unhappy with your Dyson Airwrap™ mlti-styler. We understand how disappointing this must be. We'd like to learn more about your experience. Please email us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Attachments
Rated 5 out of 5 stars
Kind of pricey but worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Bought this as a gift for my wife and she absolutely loves it, it has all the attachments she needs to get her hair styled the way she wants it.
This review is from Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel
I would recommend this to a friend - Pros mentioned:Ease of use, Hair styling
Rated 3 out of 5 stars
I don’t LOVE it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product but not worth the price. It’s easy to use and gives you great curled. It’s perfect for thin easy to manage hair but not that much control for thicker hair. For a smooth blowdry
This review is from Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is David with Dyson. I'm happy to hear you're finding your Dyson Airwrap™ to be a great product, and easy to use in your experience. Please note, we do have styling guides available which are great for achieving various styles, and are also helpful with different hair types. That said, we're also happy to assist with ensuring you're able to get the best from your Dyson Airwrap™ Styler. Please don't hesitate to contact us directly at askdysonus@dyson.com. We're always keen to assist if ever needed.
Best wishes,
David
Dyson Customer Support
- Pros mentioned:Hair styling
Rated 5 out of 5 stars
She loved it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommendthis for hair product. Im not an experect but I can tell even ther it makes a difference on the gilfriends hair.
This review is from Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel
I would recommend this to a friend Rated 1 out of 5 stars
Does not work as expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed with this. This was a christmas gift for my fiancé and out of the box the bluetooth does not work. According to dyson the bluetooth had been disabled and after following the troubleshooting it still would not turn on. For $600 brand new something like this is expected to work out of the box and it falls short. The product can not be added to the app for registration or to use the features of the app like the instruction video. This is unacceptable by dyson and this product does not work as intended. I would not buy this and I would go with a Shark instead. This product was supposed to be reliable, easy to use, work as intended but unfortunately it is a bust. Dyson needs to figure this out and have a severe reduction in price for such a faulty product.
This review is from Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Thank you for sharing the response with us. We do apologize for the inconvenience and understand how you must be feeling. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. However, do not worry, we are here to help you. We will surely work on your valuable feedback and will try our best to get a better experience ahead so that this issue does not come up in future. For any future instance, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For any queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
- Cons mentioned:Price
Rated 5 out of 5 stars
Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ! My husband bought this for my birthday, while expensive, you do get alot of attachments so I don't think it's too bad.
This review is from Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel
I would recommend this to a friend - Pros mentioned:Hair styling
Rated 1 out of 5 stars
Not worth the $$ at ALL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How this has so many high reviews I’ll never know. I love Dyson and have multiple of their products in my home including the dryer and the straightener. I wanted to love this so bad, but it’s not work the $$. Your hair will look amazing for 3 minutes and then fall completely flat. I do have thin hair so maybe that was a factor. Took it back after multiple different attempts
This review is from Dyson - Airwrap multi-styler Complete Long - Ultra blue/Blush pink
No, I would not recommend this to a friend - Cons mentioned:Performance
Rated 1 out of 5 stars
WARRANTY FOR LIFE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my Dyson Airwrap for the 3 years that it worked. Only a 2 year warranty for this $600 hair tool? Really Dyson? We know you can do better than that. Yes, I literally got sucked in. Dyson repair quoted me $180 to fix it. Dyson you suck!
This review is from Dyson - Airwrap multi-styler Complete Long - Ceramic Pink & Rose Gold
No, I would not recommend this to a friend






