Customer Ratings & Reviews
- Model:
- 372901-01
- SKU:
- 6478227
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Airwrap Multi-Styler's ease of use, styling capabilities, and time-saving drying features, with many praising the multiple attachments. However, customers are negative about the high price point, and some express concerns regarding curl hold and the product's longevity. Several users found the device to be heavy. While some users found the styling process easy, others found it challenging.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Curl hold
disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not hold the curl in the hair was not worth the price i paid i have other dyson product and love it that is why i bought this
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Tamara, this is Kelly with Dyson. Thank you for your review. Curls can be tricky with the Airwrap and there is a bit of a learning curve. We would be very happy to help you get the best from your Dyson. Feel free to contact us directly at askdysonUS@dyson.com, and we'll be happy to help.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Hair styling
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works great with damp hair and doesn’t damages the hair.
I would recommend this to a friend Incredible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my girlfriend for our 3-year anniversary. Excellent craftmanship by Dyson, the Airwrap is an incredible innovation in hair-drying technology. The build quality is immaculate with a beautiful color selection and fantastic unboxing experience. The price point may seem a little steep, but I believe it is 100% worth the money
I would recommend this to a friend- Cons mentioned:Performance
Airwrap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it at first. Now it just shuts off after 30 seconds
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Jenifer with Dyson. We're sorry that you are having an issue with Airwrap™ hairstyler. If it is shutting off, this could be due to there being a blockage of air. The machine is designed to shut off automatically when there is a blockage to protect the motor from overheating. Here is a video showing how to maintain the filter mesh and cage: http://ms.spr.ly/6175eQ9aV
If that doesn't resolve the issue, please feel free to email us at askdysonUS@dyson.com as we are happy to provide you with support.
Best wishes,
Jenifer
Voice of the Customer
- Cons mentioned:Curl hold
Steer clear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this so badly but it does not live up to the hype. I have curly roots and the tool did not smooth them at all! Had to use a flat iron to get the look of a blowout, and the curl tool didn’t even hold til I was finished drying my whole head. My $25 Revlon instyler works better. But worst of all, this “non damaging” tool ripped out a chunk of hair in the back
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Sara, this is Tia from Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Airwrap styler. We would value the opportunity to learn more about your experience as well as provide you with troubleshooting assistance. Our goal is achieving customer satisfaction so we're committed to addressing any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
- Pros mentioned:Ease of use
Good gift for wife
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife, and she loves it. If you want to make your wife happy, this is it.
I would recommend this to a friend - Pros mentioned:Ease of use
Great hair tools to have!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still running strong! My daughter loves this! Easy to use!
I would recommend this to a friend - Pros mentioned:Hair styling
I love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for straightening thick hair but keeping volume.
I would recommend this to a friend - Pros mentioned:Hair styling
so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.soooooo good for hair this is so good. BUY THIS ASAP
I would recommend this to a friend Best product ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product my wife was so happy. It's a little expensive, but my wife told me that it's worth every single dollar I paid. She told me that I takes lees time to do her hair, specially the curls. Plus she doesn't have to use the iron to flatten her hair. I even tried the blower myself and it is pretty dam good. Really recommend this product.
I would recommend this to a friendBest Buy ever! Lol
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product although pricey. Had already purchased one in Middle East but because of the voltage- needed a US 120 - wish it worked 220 like the vacuum… but now I can travel with my own personal hair dresser!
I would recommend this to a friendHad 4 in a year!!! No power issues on each one!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got my girlfriend one for Christmas in 2022, she had it and loved it for about 6-7 months until it suddenly didn’t turn on. Luckily had protection on it and got it swapped with a new one, that one died within a month. 3rd replacement lasted 2 months, all with the same no power issue. Honestly i can’t remember if its been 3 or 4 that we’ve had, which is a terrible thing for something so expensive. 3-4 of these within a year is absurd. Buyer beware!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Jenifer
Voice of the Customer
1/10, save your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that if I purchased the warranty, I would get my money back or would be able to exchange it for a new machine. I didn’t get my money back, I was told that I could get a store credit. Just be aware if you decide to purchase the warranty! Additionally, I believe the machine just wasn’t a good fit for my hair type. I have really thick hair and it wasn’t doing a good job getting my roots straight, so I returned it.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for your review. We really appreciate your effort and time. We can completely understand your frustration regarding this concern. However, we strive to provide the best experience for our customers. We will surely share your valuable feedback with our dedicated team. We would like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
- Cons mentioned:Curl hold
Dyson air wrap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not curl hair as advertised, it used heat more than air. More work than what was expected.
No, I would not recommend this to a friend Dyson air wrap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What is my daughter she absolutely loves it uses it everyday. Also being a part of total tech member there was a price drop and I was able to get a price adjustment of $120 no questions asked.
I would recommend this to a friendAmazing Product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ft my sister and her first question was "did you go to the hair salon today?" I had been doing my research before this investment but after trying it, I can't believe I didn't purchase it sooner!!
I would recommend this to a friendBest hair styler ever!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use. Mine quit blowing hot air within a month, wanted to exchange for another but now they are out of stock. Can’t wait to get another!
I would recommend this to a friendAll I hear is how amazing this thing is! WOW!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my girl of 2 weeks. She loves it. Great airwrap and she has no intentions of returning it or me. Thanks Best Buy & Dyson!
I would recommend this to a friendAir filter constantly blinking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was super excited for this product, but sadly, it doesn't work properly. Every time I would turn it off to switch styling tools, it would start blinking saying the filter needed to be clean. I didn't understand why because it was brand new from the box. So I followed the directions are cleaned the already clean air filter. I never made it through a full blow dry. It would literally stop, refuse to turn back on and blink at me...10 seconds of dry time, over 5 minutes of fighting with it to get to back on. I used it twice to end up with half dry hair... too expensive for that kind of aggravation. Expensive piece of junk.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Kat, this is Kelly with Dyson. The experience you're describing with your Dyson Airwrap™ styler is certainly not what we'd expect for any of our valued owners. We apologize for this inconvenience and want to ensure you have a great experience with the Dyson Airwrap™ styler. Rest assured, Dyson does back all new units from an authorized retailer with a free 2-year guarantee. Please consider emailing us directly at [email protected], and we will be happy to assist you further with this. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
You get what you paid for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my wife. She loves it,its been almost 2 years now and she still uses it regularly
I would recommend this to a friend