Customer Ratings & Reviews
- Model:
- NBDVR320XRWC
- |
- SKU:
- 10960897
Customer reviews
Rating 4.2 out of 5 stars with 552 reviews
(552 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 3 out of 5 stars
CRAPY CAMERA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No app and directions in box for use view is terrible
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hi Rangers, the 320XR model is not compatible with our app, I am sorry that was not explained to you. If you want an app compatible model, I suggest our 322GW, 422GW, 522GW or 622GW model. If you have any questions about set up or how to use your camera, please reach out to our tech support team at nasupport@nextbase.com.
Rated 3 out of 5 stars
Next base dash cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is outdated, and the wire hookup is really a inconvenience.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
I am sorry to hear that you don't like the 320XR computer app, we'd love to get some more feedback so that we can improve it. Our Support Team are available Mon-Fri 7am-7pm CST and ready to help on +1 (800) 280-5178 or email nasupport@nextbase.com. We look forward to hearing from you!
Rated 1 out of 5 stars
Battery bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always get message battery low even it is wired to my car
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello, I'm very sorry to hear that you're having a battery issue with your dashcam. If the dashcam is connected to power you should not have the battery warning pop up. Please contact our Support Team at support@nextbase.com or call +1 800 2805 178. We can run through the battery test with you to ensure the battery is fully functioning and also check that the camera setup is correct.
Rated 3 out of 5 stars
No app, returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have an App that was compatible so I returned it.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello Clarance,
The 320XR does not have Bluetooth or Wi-Fi and is therefore not mobile app compatible. It can be used with the computer app MyNextbase Player. If you need a mobile app compatible dashcam, we'd recommend our 322GW, 422GW, 522GW or 622GW models. If there's anything else that we can do to help, please don't hesitate to get in contact at nasupport@nextbase.com.
Rated 5 out of 5 stars
Nextbase 320XR dash Cam.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This DashCam works perfectly in my front and back windows on my Jeep. I can record my trips around town and on the road or Dirt trails.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
I would recommend this to a friendRated 5 out of 5 stars
Dash cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why does the micro sd card have to be U3 why cant we use a normal sd card..
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
I would recommend this to a friendBrand response from Nextbase
Posted .The main difference between all SD cards are the READ speed and storage size (32GB, 64GB, 128GB). U3 means the SD card has a minimum WRITE speed of 30MB/s as opposed to a U1 SD card which WRITES at a slower 10MB/s. READ speed isn’t too important when it comes to Dash Cams, as a Dash Cam WRITES data to the SD card when recording. Our Nextbase SD card controller and Firmware on the SD card achieves the requirements from our Dash Cam, where other SD cards cannot. Due to the continuous recording and overwriting of data, the SD card needs to be a high-endurance card, otherwise the card may develop faults after a period of time; if a lower-capability card is used, certain features on the camera will not fully function due to being unable to re-WRITE and record. Symptoms of a non-compatible or corrupted SD card can be freezing, audible alerts, missing footage, gaps in footage and non-functional screens/buttons, as well as more.
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year old and the rear camera stopped working.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
I am very sorry to hear that you've experienced an issue with your 320XR rear camera. The most common issue that occurs is when the rear camera cable comes loose. I would recommend checking that the connector 30cm from the rear camera is plugged in tight unitl it clicks.
The 320XR comes with a one year warranty, so please contact our Nextbase Support Team at nasupport@nextbase.com or call +1 800 2805 178 and they can assist you with troubleshooting.
Rated 1 out of 5 stars
I don’t like it had to rerun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of camera is horrible dark Too long of a cable makes the car looks messy
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Thanks for your review - I would like to mention that we do offer a hardwire kit that helps to hide the cords, so they are not dangling or in the way. A dark video is abnormal, if you have not returned your device just yet, please reach out our support team at nasupport@nextbase.com to help troubleshoot or to help facilitate a replacement inside your 1-year warranty.
Rated 5 out of 5 stars
Everyone should get one!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had a dash cam before and wasn't real sure I wanted or needed one. After using this for a week, I think it's a great idea and I LOVE IT! In the event of an accident, this will eliminate any doubt as to who is at fault. After removing from the box, be sure to charge for 2+ hours (so you don't have to remove it and do it later like I did). Mounts easily to your windshield and the cord is long enough to reach your accessory plug. The second cord joins the front and rear cameras and is long enough to easily reach the rear window. Included is a small plastic tool which makes it easy to tuck the wires into your headliner/pillars, and under door trim as necessary. Rear camera mount attaches to the window, and the camera itself is magnetic, making it easy to adjust/change the view. I used it for an entire week and never really had any idea how well it was working until I removed it from the car and attached to my desktop via USB (not included). WOW! The video is crisp, clear and great quality. Records in short (adjustable-length) segments and stores them in alternating front camera/rear camera files. When the Micro SD card fills up, it automatically rewrites over the oldest data. The unit includes a feature which registers sudden changes in G-force (like would occur in an accident) and automatically "saves" in a file that can't accidentally be overwritten. The Dash cam also has a "parking mode" feature that turns the device on if it detects sudden vehicle movement. The mute feature allows you to record with or without audio and is a simple button on the face of the screen. The LCD screen allows you to change the position of the "view" of the rear camera (top-right, top left, bottom right, bottom left). The overall small, compact size fits easily behind your rear-view mirror so your view out of the windshield is not obstructed.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
Rated 5 out of 5 stars
Great deal on a reliable product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I need for a super affordable price. Great install team as well.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. I'm not mechanicaly inclined, but I was able to install this.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
I would recommend this to a friendRated 1 out of 5 stars
very expensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very expensive for this dash camera! Sd card is not working for 1TB
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review.
The 320XR can use up to 128Gb. I am sorry that wasn’t clear.
Please email us so we can provide the correct information: nasupport@nextbase.com
The Nextbase Review Team
Rated 1 out of 5 stars
No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cant even see the rear camrea in the screen itsbso small
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review.
The picture-in-picture is meant to give you a glimpse of what the Rear Camera is recording while you see the Front Camera as well. You can use the power button to choose a full screen for the Rear Camera or no image of the Rear Camera at all.
Please feel free to email us for further information: nasupport@nextbase.com
The Nextbase Review Team
Rated 2 out of 5 stars
Next base 320 dash cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small no way to see videos unless conencting to computer thought it wouldnt be a issue but you cant view anything instant
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .You are correct, you do need to connect to your laptop/computer in order to see your videos as our 320XR model does not have app capabilities. I am sorry to hear that is now an issue. If you need further assistance or have any questions, please don't hesitate to contact us at nasupport@nextbase.com.
Rated 2 out of 5 stars
I should get the one that I bought before
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have bought the one I had before. Cause the rear camera is not the greatest
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review.
I am sorry you had this experience. We would like the opportunity to help you with the problem you are having.
Please email us so we can help you: nasupport@nextbase.com
The Nextbase Review Team
Rated 2 out of 5 stars
Not worth the money.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unintuitive to use. Multiple button presses for simple tasks.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .I am sorry to hear that you had trouble using our dash camera. You can refer our user manual to help you navigate the camera or else please feel free to reach out to our support team at nasupport@nextbase.com and we would be happy to help you with any questions you have.
Rated 1 out of 5 stars
Worse camara
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this camera 1 year ago. It stop working and of course because a year and 5 days passed when it broke there was no warranty. this is the second one I get from this brand. Don't buy it will break after the year.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for taking the time to write your review, I am very sorry to hear that you've experienced an issue with your 320XR. Please don't hesitate to get in contact with our Support Team at +1 800 2805 178 or nasupport@nextbase.com. We look forward to hearing from you.
Rated 1 out of 5 stars
SCAM do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely defective has never worked out of the box, a total scam.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello John,
Thank you for taking the time to write a review.
We're truly sorry to hear that your camera is not working. We aim to provide the best support possible to our customers and regret that this has not been the case. Please do reach out to us at nasupport@nexbase.com, stating you've been referred by the Reviews Team, and we'll make sure to resolve this for you.
-The Nextbase Reviews Team
Rated 1 out of 5 stars
Drains battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It drains battery even though the company says it does not.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for taking the time to write your review, I'm sorry to hear that you are having a battery drain issue.
The Series 2 Cameras have an internal lithium ion battery for emergency uses, such as the loss of power during an incident. This will allow the camera to continue recording to the end of the clip before switching off. This internal battery has around 10-15 minutes of battery life.
However with the Rear Camera added, the battery life is reduced due to the additional power draw.
If you intend on using Parking Mode on your camera, then we'd instead recommend using a Hard Wire Kit, not the Cigarette Lighter Cable. The Hard Wire Kit will allow the camera to draw nominal current from the car's battery, preventing the cam's battery from being drained. The Hard Wire Kit has an in-built voltage cut off which protects the car's battery from being drained below 11.6V. We'd recommend using a Permanent Live fuse if you need Parking Mode.
If your dashcam is hard wired and your car is experiencing battery drain, it may be that your car's automatic voltage cut off is above the 11.6V level, which can occur with some new electric cars. If this is the case, then we'd recommend moving to a switch live fuse and turning off Parking Mode to avoid any drainage.
If there's anything else that we can do to help, please don't hesitate to get in contact at nasupport@nextbase.com or call +1 800 2805 178.
Rated 5 out of 5 stars
Nextbase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my son he loved it. Great quality
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
I would recommend this to a friend











