Customer Ratings & Reviews
- Model:
- NBDVR320XRWC
- |
- SKU:
- 10960897
Customer reviews
Rating 4.2 out of 5 stars with 552 reviews
(552 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 1 out of 5 stars
OUT DATED!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dash camera set and was very disappointed to say the very least. Its not compatible with its own computer app. As for the compatibility with iphone app, i never could get it to work properly. Took approximately 3 hours to install, start to finish. No Bluetooth capability and without the camera being compatible with either apps (computer & iPhone) there was no way to review and save any footage AND update the cameras themselves. Also never could get any answer but was placed on hold when attempinvg to contact Nextbase directly. Definitely a outdated substandard system. Dont waste your money.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for taking the time to write a review.
I'm truly sorry to hear about this negative experience with your 320XR camera.
Unfortunately, this model is not app-compatible, meaning you would be unable to pair it with your phone.
To view your recordings, you would need to plug the camera into a PC or remove the SD card from the camera and plug this into a PC to view your footage.
The camera is, however, with MyNextbase Player; so you should be able to use this PC Software. To try and resolve this issue, please reach out to us at nasupport@nextbase.com
We'll do our best to help!
-The Nextbase Reviews Team
Rated 5 out of 5 stars
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price is really good with free install included. Works well. Took some time to understand the menus but working well now. Would prefer Bluetooth connection but much more costly
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
I would recommend this to a friendBrand response from Nextbase
Posted .Glad you like the 320XR so far! Please don't hesitate to reach out should you have any questions. We can be reached at nasupport@nextbase.com
Rated 2 out of 5 stars
Disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this 320xr for 16 months now and it's been a headache. Two months after I got it it started acting up. Rear camera started to record "pretty in pink", I had to restart it every time it would start doing it which was every other day. A few months later it would be every day. Then it completely stopped working, I had to restart the camera twice a day, sometimes 4 times until it would work, wasting time in the process. I format the sd car regularly and it's a Nextbase, firmware up to date. These rear cameras are defective and Nextbase knows. When they work they are good, but unfortunately they don't all the time. I bought this model to be protected in case of an accident but good luck with that, it might be recording or not ........
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello, I am very sorry to hear that you have experienced issues with your system. This is not what we would expect and our support team would be happy to look into this issue for you. Please contact us, via e-mail, on support@nextbase.com.
Rated 3 out of 5 stars
Died after about a year and a half.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after about a year and a half of normal usage.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello Joe,
Thank you so much for reaching out and sharing your experience with us. We're truly sorry to hear that your product stopped working after a year and a half of use. We completely understand how frustrating this must be, especially after enjoying it for such a long time.
We would love to make this right for you. Could you please contact our support team at nasupport@nextbase.com, our team is committed to ensuring your satisfaction, and we're here to assist with any warranty options or next steps.
- The Nextbase reviews team
Rated 5 out of 5 stars
Update the old product camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look very good a new design from the old car camera
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
I would recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review.
We are glad you are pleased with our Dash Cams. Thank you for sharing.
The Nextbase Review Team
Rated 5 out of 5 stars
Good quality cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit of a pain to install but it works really well.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
I would recommend this to a friendBrand response from Nextbase
Posted .Hello, Thank you for taking the time to leave your review. I am very pleased to hear that you are happy with your 320XR. If you do have any questions, please give our support team a call on +1 (800) 280-5178 or email nasupport@nextbase.com
Rated 2 out of 5 stars
Meh...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always says low battery. Doesn't capture events on time.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
I am sorry to hear that you are having some issues with your 320XR. It sounds like the dashcam is not being charged correctly. I'd recommend checking whether your cigarette lighter cable or hard wire kit is correctly plugged in and whether the blue LED is being lit on the dashcam when it's plugged in (which indicates charging).
If you need any help, please give our Support Team a call on +1 800 2805 178 or email support@nextbase.com. We can then troubleshoot the issue and help you get up and running.
Rated 1 out of 5 stars
Records in Purple- Don't Waste Your Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this camera in my car less than a year and the rear view camera is recording in purple. Nextbase customer support said that it was because the connection to the main front facing camera was loose (it wasn't loose) and when the problem didn't resolve itself they said I needed to update the camera's firmware. When I did that I get an "SD card error" message. I reached out to them on December 28, 2023 and have yet to hear back from them about how to resolve this issue.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review.
I am sorry you are having this issue. I understand the troubleshooting process can be frustrating, but the purpose of this is to find the best solution for you. We need to know if a cable needs to be replaced or if it’s something else. Rest assured, we will fix this problem completely.
Could you provide the ticket number of your inquiry so we can follow up on it, please? Thank you.
The Nextbase Review Team
Rated 3 out of 5 stars
Better options
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use. Not easy. Have to force it to make sense
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
I am sorry to hear that you are having some troubles with your 320XR, we'd love to help you get fully up and running. Our Support Team are available Mon-Fri 7am-7pm CST and ready to help on +1 (800) 280-5178 or email nasupport@nextbase.com. We look forward to hearing from you!
Rated 1 out of 5 stars
Poor device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was gifted this camera 2 yrs ago. 2 yrs to the date it stopped working. I contacted Nextbase but they where useless. I do not recommend this products
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thanks for leaving a review, we really appreciate the feedback and I'm sorry to hear that your camera no longer works.
Our cameras carry a 1 year warranty I'm afraid, but we are very willing to troubleshoot the issues you are having.
Please email us on nasupport@nextbase.com so we can look further into this for you.
Regards
The Nextbase Review Team
Rated 1 out of 5 stars
NOT COMPATIBLE WITH NEXTBASE APP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only model that isn't compatible with the NextBase app. Also, the app itself is not very good for other models. I returned this product the day after my purchase.
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hi John,
The following dashcams cannot be used with the mobile app:
122, 122HD, 222, 222G, 222X, 222XR and 320XR.
These models do not have Bluetooth or Wi-Fi.
The following dashcams are mobile app compatible:
322GW, 422GW, 522GW and the 622GW.
If it has a W at the end, it has Wi-Fi and is therefore compatible with the mobile app.
All models apart from the 122 and 122HD are compatible with the MyNextbase Player computer app.
If you would like to use the mobile app instead, I would recommend upgrading to the 322GW.
If you have any further questions, please email our Support Team at support@nextbase.com.
Rated 1 out of 5 stars
Sd Card
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt tell you that it only takes SD card until inserted
This review is from Nextbase - 320XR Dash Camera with Rear Window Camera - Black
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello James,
The 320XR does not have any internal memory and does require a compatible SD card to be able to record. We recommend using a Nextbase 32GB-128GB U3 SD card.