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Customer reviews

Rating 4.1 out of 5 stars with 557 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the 320XR Dash Camera with Rear Window Camera highly for its video quality and ease of use. Many appreciate its simple installation, overall performance, and functional parking mode. However, some customers have reported issues with the rear camera malfunctioning and concerns about battery life. Additionally, there have been mentions of SD card compatibility problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 557 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Camera good rear mount not so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great I do not like the magnet mount for the rear camera as I have an SUV and the rear hatch opens and closes often and I have to constantly readjust the camera

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Thanks for your review! I am sorry to hear the rear camera mount doesn't work ideally with your SUV. Should you choose to purchase another Nextbase dash cam in the future, I suggest looking at our 322GW models or above as they can all work with our rear-view camera. It is a rear camera that attaches direct to the front facing camera.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up, great dash cam set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, bought on black friday for $99. Easy to set up. Just need to make sure when you're connecting the back camera wire that the notches are aligned -- I struggled to get it working till I realized.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Angela,

      Thank you for your review! We're so glad to hear you're enjoying your purchase, and it's great to know that the setup process was easy for you. We really appreciate you sharing your tip about aligning the notches on the back camera wire — that’s a helpful insight for other customers. If you need any further assistance or have questions, don’t hesitate to reach out!
      -The Nextbase Reviews Team

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Nice replacement for my old Rexing camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has a clear crisp picture, as does the rear camera. Access to files is easy, and the application self updates.

    I would recommend this to a friend
  • Cons mentioned:
    Rear camera

    Rated 4 out of 5 stars

    Concerns with the rear camera..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After inital install, I had issues with the rear camera. It seemed to be having connection issues that would come and go. I had planed on returning the product because of this. But after a few days of use the issue resolved itself. Hoping not to have further concerns as the window to return the product has passed.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      I am very sorry to hear that you had a connection issue occur with your 320XR. If you have any further connection problems with your rear camera, please contact the Nextbase Support Team at support@nextbase.com and they can assist further.

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Dash cam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved easy to install and good quality excellent gift

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,



      Thank you for taking the time to leave us a review.




      We really appreciate your feedback regarding our 320XR dash cam. Please let us know if you require any further assistance.



      Kind regards,



      The Nextbase Reviews Team

  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    A software nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and if I hadn't of waited past my return date to install it - I would return it. It's too much of a hassle to access your videos. You cannot use their app on this camera. I didn't think that would be as much of a big deal as that actually is. I've tried the software from Nextbase to access the videos and it will not recognize the cam. I tried 3 different computers. I gave up and used my old card reader and Windows Explorer lol. You're unable to view the video from the camera itself. But that video is SUPER crisp.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      I am sorry you had this experience. The Nextbase Player is standard software that works with minimum requirements. We’d like the opportunity to help you on this matter.
      You can also view the files on the Dash Cam itself by pressing the MODE button twice to access the playback mode.
      Please email us so we can provide the information you need: nasupport@nextbase.com
      The Nextbase Review Team

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great picture quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and easy to install! Got one for me and each of my two teen drivers!!!

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      We are happy you are pleased with the quality of our Dash Cams and that they are protecting you and your family! We appreciate the feedback.
      The Nextbase Review Team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a best buy total member makes buying tech easy, no install fees. Do not leave it in direct sunlight, unprotected heat, or water, like most electronics, is best to remove the camera from the bracket when your vehicle is not in use. It has a strong hold mount, the picture quality is great, i really like that it records front and back with or without sound. The camera is small, it doesn't block my view when driving, im very happy with this product.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Glad to hear you are liking your 320XR! It is a great bundle to get both a front and rear camera. Should you have any questions please reach out to our support team at nasupport@nextbase.com

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never drive without a dashcam. This thing is a solid recorder

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Omar,

      Thanks for your review! We’re thrilled to hear you consider it a must-have and that you’re enjoying the solid recording performance. Safe driving!

      -The Nextbase Reviews Team

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Nice little cam

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality video even in low light conditions. Only complaint is it has no app compatibility and you have to constantly remove the memory card and read it on a PC if you want to review your videos. However, it does have loop recording so it keeps recording over your old videos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good dash cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good cannot complain will be updatimg the review on this after my family uses it for a month

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      Thank you for your initial feedback! We're so glad to hear that everything is going well so far. We really appreciate you taking the time to share your experience, and we look forward to hearing how it works out for you and your family over the next month. If you have any questions or need support along the way, feel free to reach out!
      - The Nextbase Reviews Team

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Dash cam recomend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still trying to figure it out. It seems like a great product. I bought it for my new drivers car so that if anything were to happen he has back up. Hopefully we dont ever need it though

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      We hope you don't need it either, but if you do, it is nice peace of mind to know that the events will be recorded as back up. This is a great addition to for any new driver as you have the front and rear facing cameras. If you have any questions about getting set up or functionality, please don't hesitate to reach out to our support team at nasupport@nextbase.com.

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Dash cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Excellent quality camera. Easy installation. Only fault, tape for attachment not great.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Thanks for the review! We offer a suction cup as alternative mount. Visit the accessories tab on our website!

  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good quality from video to installation verry good price

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      It’s good to know you are happy with the 320XR. We appreciate the feedback.
      The Nextbase Review Team

  • Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, had some issues first getting it to record properly but after a day it seemed to fix itself. It records an hour extra after you’ve parked the vehicle so be prepared to search through lots of footage. Low audio output. Too bad doesn't work with the app that would’ve been really helpful rather than connecting to computer.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Tony,

      Thank you for your review and for sharing your experience with us. We're happy to hear that the device is working well after the initial setup, and we appreciate your patience while it adjusted. The camera should not remain on after the ignition is turned off, it should only record in case of vibration we would recommend checking the set up of the camera to make sure everything is set up correctly.

      Your feedback is incredibly valuable, and we're committed to making continuous improvements. If you need any assistance or have further questions, feel free to reach out – we're here to help!
      -The Nextbase Reviews Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wow worth every penny! And the profesional instal for $99.00 at Best Buy is great. Jesse is amazing so profesional and informative.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Bianca,
      Thank you for taking the time to write a review!

      I'm glad to hear that the installation was conducted correctly and that you would recommend our products.

      If you ever need help with your camera, let us know!

      -The Nextbase Reviews Team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Dash cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first dash camera. Be sure to know where you want the cameras. It doesn't come with the memory card. The picture looks good with the correct memory card.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Agus,

      Thank you for taking the time to leave a review, we're glad to hear you're liking the camera and the memory card recommendation. If there is anything we can help you with, please let us know!

      -The Nextbase Reviews Team

  • Rated 4 out of 5 stars

    Small but wothwhile.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, the small profile is a plus and minus. A plus as it doesn't create a distraction while driving but a minus as the small screen is difficult to read. The rear camera is a bonus feature as most cameras don't have a rear option, nice to record both directions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Perfect product with perfect price. Very easy to install

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      Thank you so much for your review! We're gad to hear that you're happy with the product and found it both easy to install and a great value. Your satisfaction means a lot to us, and we truly appreciate you sharing your experience!

      -The Nextbase Reviews team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good little dashcam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I haven't needed to look at any footage yet. But it comes on when my car starts and goes off when the car does. It is working like it should. I wish the display was a little bigger. Other than that, I have no complaints.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      Thank you for your feedback! We're happy to hear that the dash cam is working as expected and seamlessly turning on and off with your car. We appreciate your input regarding the display size, and we'll definitely take that into consideration for future improvements.

      -The Nextbase Reviews Team