Customer Ratings & Reviews

Easy to setup and the videos are really clear. Happy with my purchase!

Easy install and so far reliable . The app software is a little clunky

The video quality is very good. But the app doesn’t work the best has connecting issues with the app to the device.

Works good but be sure to use the recommended Nextbase SD card or you may have issue's.

The camera is great and easy to use. It works well. Video quality is good although sometimes not as sharp as I'd like it to be.

Updating this camera is a pain, the instructions on doing so is basically non existent. If your not at all computer savvy then you will have a hard time updating. Setting up wasn't to bad but after a 2 wk. use I ended up taking back and will be looking for another brand of dash cam. Here's hoping that I'm not in the need of video evidence until then lol..

Very happy with this dash cam. Take great video - easy to use. Used it to document an accident that wasn’t our fault. No witnesses needed when you have video.

Very reliable and quality video. Sharp night images

Camera itself is great, I did exchange it as it was missing the GPS mount. The app will overlay the map on saved videos showing speed etc..

This camera yields excellent video quality under day light conditions. Haven't had an opportunity to test the video quality under night time/low light conditions. There's a what appears to be a noise suppression core that the power cable is threaded through. This extra weight causes the power cord to pull out of the head liner occasionally. Have to figure out a way of securing it. Am using a non Nextbase SD card and it seems to be working fine so far although Nextbase support advised me that only their SD cards meet the full specifications.

The dash cam is great intil it gets hot summer days, the camera malfunction in freeze up and have to reset it several times. I replaced it 4 times already, still have it.

This camera has a strong magnet on the front side that also conducts electricity, allowing the power cable to be attached to the mount instead of the camera (Easier to hide the power cable), and hold the camera to the silicone mount even if the vehicle takes a hard hit. Because of this, that magnet becomes very hot (enough to burn you) and will heat up the camera to where the CPU freezes to protect itself. The screen freezes and all recordings show the frozen screen. There is no warning when this happens, and if the screen is unresponsive, the only option is to unplug the camera and let it run out of power. I purchased and used a dash cameras, and used footage from one to hire lawyers, have the insurance companies side with me, and reach a settlement with the other driver's insurance company over diminished value, medical claims and vehicle damage. When it works, the 4k definition will pickup license plates and identifying markings (at close range) on vehicles, and can identify people. This camera is not normally on display in Best Buy. Usually the 522s and below are on display, and this is in storage. You must ask a store employee to bring it out if you want to buy it. Note this camera will only work with any MicroSD card with the U3 symbol. Be careful and look for the little 3 inside the U when choosing a card. Buy the largest capacity card you can afford; 4k videos take up a massive amount of space at 30fps. This camera is one of those ideas that is good on paper, but performs poorly in reality. If you can find a way to keep it cool, it should work fine, but I drive in a desert, and it freezes even with the AC on max cooling. Buy a different brand that doesn't overheat. Be aware Best Buy has a 15-day return policy (Extended to sometime late January for cams bought during the holiday season, check the website). Get your money back and buy a camera that gets the job done.

Good ease of use, however doesn’t automatically over write old files on the SD Card.

I haven’t installed the device yet due to winter weather, spring weather will allow the install. I believe the camera will be better than my current Waylens brand.

We got the dashcam to use on a trip to North Dakota. We installed the camera where the directions suggested and hid the power cable. There was a learning curve with the camera so I’m glad we installed it a few days before we headed out. I had 2 videos saved for bad situations from the trip and another 10-12 that we kept for scenery videos. The quality of the videos is unbelievable. I’ve shown the videos to lots of friends and everyone has been impressed with the quality and clarity. No regrets on this purchase!

Bought the 622GW a little over a year ago. In the last couple of weeks it has started locking up or the screen would just go black with a frame where the rear camera showed. I was told by support the SD card was faulty. I bought a memory card that met or exceeded their specifications and swapped it out. Lockup problem seems to have settled down but now the camera restarts at random times and the rear camera doesnt work at all. Hate to say it, but what started out great has gone sour. Time to cut my losses and buy another brand. If you can have success with this camera, count yourself lucky. But, if youre onnthe fence, skip this and buy something else. It just isnt reliable.

Love it! Beautiful picture super easy to use! Defiant would recommend it to anyone trying to get a little insurance for their vehicle.

I was going to get the 522GW, but I waited for the 622GW to come out. I really like the features on the camera, especially the ability to play the videos from my phone. The only down side was the firmware update was a pain, but once it finally connected it was really quick.

Good, clear photos and app works well. My only complaint is that every few days the camera needs to be reset by pushing the reset button on the camera. Otherwise it will not work while driving. Alexa connectivity is a minor issue.

Hard and complicated to install. Video is good thiugh