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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4 out of 5 stars with 556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 622GW 4K Dash Cam's video quality, ease of use, and GPS capabilities. Many appreciate the straightforward installation process, high resolution, and effective parking mode. Some customers have expressed concerns regarding battery life, the app, and initial firmware updates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 556 reviews
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    getting so HOT Nextbase 622GW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy told me that the NextBase 622GW was the # 1 dash cam so I tried it. at 1st it was real easy to set up but after I plugged it in it started to get hot and even so hot I could not touch it. I returned it for a full refund. There sure are a lot of the same reviews on the dash cam getting so HOT..

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      All of our cameras are tested between -20'C (-4F) to +45'C (113'F), although if the car temperature exceeds this you could potentially experience issues. We'd recommend removing the Dash Cam and placing in the glove compartment when the Dash Cam is not in use to prevent it being unnecessarily heated on the windscreen. When storing the Dash Cam for an extended time period, store within the following temperature range: from 0° to 25°C (from 32° to 77°F).
      Under the mount is a heat sync, so this is the part of the camera that will get the warmest. It's nothing to worry about, they're designed to cope with the heat they produce.

      However excess heat can be caused by a failed SD card. Please ensure that you're using a compatible SD card that meets the minimum SD card requirements. We'd always recommend a Nextbase SD card and formatting every two weeks within the camera.

      If you need any further help, please contact support@nextbase.com.

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good dash cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but it freezes up pretty often and then you got to hit reset button. Still a good camera.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      Freezing is symptomatic of a non-compatible, or non-formatted SD card.
      If the card is non-compatible or damaged, the card could corrupt which would cause a failure of data writing.
      Symptoms of SD card failure are: an audible 'alarm' tone, non-functional buttons, freezing, corrupted files on playback, image missing from files, lack of file recording etc. Please ensure the card is formatted every 2-3 weeks.
      I'd recommend a Dash Cam compatible 8GB -128GB U3 Micro SD card, specifically designed for Dash Cam or CCTV usage. Using a dash cam compatible SD card instead should then allow your Dash Cam to function as designed. The card needs to have a minimum continuous write speed of 48MB/s.
      If you need any further assistance regarding your SD card, please contact Nextbase Support.

  • Pros mentioned:
    Video quality
    Cons mentioned:
    App

    Rated 5 out of 5 stars

    Excellent picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Nice picture quality. App is a little confusing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nextbase dashcam

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the new camera has the best resolution , buy all the kit you won't regret.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my dual dash cam installed and hardwired by Best Buy. My first unit lost its video and Best Buy replaced it with no questions asked. I did contact Nextbase in the UK. I must say I had an excellent customer service rep, Milliie. She shared the reason I had issues with my dash cam. I feel comfortable with the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Keeps freezing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm coming from the older model 522gw I believe it was. I also have the 422gw in my girlfriend's car. Those cameras work great with no issues. But I was excited for this one. I made sure to have a fast sd card. But this camera kept freezing on me right after it would boot up when I start the car. It did it maybe 50 percent of the time. It would be stuck on an image it was last looking at. I had to hit the reset button because it wouldn't turn off. I got tired of dealing with that issue. Not worth 399 I can tell you that much. That issue makes the camera useless and if I have to use their sd card, It should have came with it. It's a pain to even find the nextbase sd card. I think the camera has potential. But that issue was a deal breaker for me. I did love the video quality and how fast you can transfer the videos to your phone. That was the best part of this camera. Their older model cameras take forever to transfer the full quality videos to your phone wirelessly.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Shane. Thanks for getting in touch and sorry to hear of your experience with the 622GW product. From the sounds of it this looks like a faulty SD card issue. With the 622GW recording in full 4K it requires an ultra high speed U3 card for best results and from testing we have found the Nextbase cards are best to use. I am sorry to hear it was hard trying to find a nextbase card, we are releasing the 64GB and 128GB cards into Best Buy soon. As a gesture of goodwill, we would be happy to send out a replacement Nextbase SD card to you. Please send an email onto [email protected] and we can get the sorted for you. Thanks, Nextbase

  • Rated 4 out of 5 stars

    One of the best dash cams out there.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Nextbase dash cams before (422) which was excellent. I haven't set up all of the features on the 622. I would like to have it hardwired into the Jeep, but that seems to be a bit out of my area of ability. If I had to do a critic on the function of the unit, that would be the interior cam. The cam is made really for right hand drive vehicles.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this dash cam system. I have it hardwired to the car and works well for the most part. The only thing I’m really having a problem with is the main camera freezes up at times and restarting seems to help at times. The app isn’t useful at all in my experience. Overall i would give it a 7/10.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Freezing is symptomatic of an SD card issue. Without regular formatting, or if the card is non-compatible or damaged, the card could corrupt which would cause a failure of data writing.
      Symptoms of SD card failure are: an audible 'alarm' tone, non-functional buttons, freezing, corrupted files on playback, image missing from files, lack of file recording etc.

      I'd recommend checking:
      1. Your camera is on the latest firmware.
      2 You are using a compatible SD card.
      3. You care formatting every 2 weeks.

      If you're not sure if your SD card is compatible, you can contact us directly at support@nextbase.com to check.

  • Rated 4 out of 5 stars

    dash cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to know the features, a lot to offer

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Gary,

      Thank you for reaching out! We completely understand that there’s a lot to explore, and it can take some time to get familiar with all the features. We’re here to help, so if you ever have any questions or need guidance along the way, don’t hesitate to reach out.

      We’re excited to have you with us, and we’re confident you’ll get the most out of everything we offer as you continue exploring.
      -The Nextbase Reviews Team

  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Compact and okay for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact dash cam. it is decent for the price. 4k footage is good during the day. night footage not some much. due to the design it is not very discreet.can be wired directly into your car if you choose

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Firmware update

    Rated 3 out of 5 stars

    Needs improvements

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked one up for $300 on sale. This thing gets hot fast and its the middle of December… concerning. Most users are right about the software being clunky but i didnt have any issues connecting to the device. Just tap the screen first to wake it up. I dont like that this starts recording AFTER it feels a bump in park mode. Also the battery that it runs off while in park mode is awful. I know its only for that emergency bump while your car is off but 10 minutes of screen time is pretty bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Nextbase 622GW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to set up. Works Great! Great picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dash cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product Christal clear 4 k user friendly if you need 8 hours memory card you can purchase From the manufacture

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello, Thank you for the great review! We're glad to hear you’re enjoying the crystal-clear 4K quality and user-friendly features. You can find all the memory cards available for this model on our website https://nextbase.com/accessories-parts/?_bc_fsnf=1&Filter+by+accessories+type=SD+Cards - If you need further assistance, please don’t hesitate to reach out.- The Nextbase Reviews Team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nextbase 622GW Dash Cam Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and installed the Nextbase Dash Cam in my vehicle in early August. It boots when the ignition is turned and shuts down when the ignition is turned off. The video is available via a phone app for downloading. So far, it works as advertised. And, the images are quite good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift, loved it! The features make it easy to save and store my videos.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 2 out of 5 stars

    Sorry I bought it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app doesn't work as it should, will not display live view or maps even though it claims it is connected. I have gone through all phone settings to make it easy to connect to, but most of the features are unavailable, is it because the app is a UK app and a US phone Samsung Galaxy S21 Max. The Literature explaining features and how to set up are vague. Polarizer setting is impossible with the small screen thus might be better without it.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello, Thank you for leaving your review, we really appreciate the feedback. I'm sorry to hear that you are having issues with connecting your camera to your phone.

      Please take a look at the article below which outlines the exact steps that should be taken to connect your 622GW

      https://support.nextbase.com/hc/en-gb/articles/360017964057-Getting-Started-with-the-MyNextbase-Connect-Mobile-App-A-Step-by-Step-Guide

      If you are still experiencing issues, please contact us on nasupport@nextbase.com and we can troubleshoot further.

      Regards The Nextbase Review Team

  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    The trip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 15 days ago and took an 84 mile trip, it lost connection, the screen went completely black, I had to unplug the camera and it didn't record again for around three hours. Otherwise very good but not reliable on a long journey.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad design. Bad product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not what I expected. There's very little options available. You cannot turn off the Nextbase brand logo from the recorded videos. The most annoying thing is the vignette that the camera applies to the bottom corners of the video and there's no way to turn it off. Also they have a bottom title bar on the screen which prevents a clear view of the whole frame that is being captured. This product is a turn-off and I'm totally unsatisfied. The video quality is okay.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great at what it meant to do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Records and play back well. Notice that app sometimes does not work properly and cannot connect to the dashcam. But when it does it accesses the camera by itself and has all the recordings. Make sure you get the correct SD cards. I got one that did not get the SD card with minimum speed requirement and it would not record.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High resolution version of 522GW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy another 522GW but this one was on sale. It's the same as the other but with even higher resolution so it should be easier to read license plates in the videos. I am currently using it as a backyard surveillance camera. It's much better than my real surveillance cameras.

    I would recommend this to a friend