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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $399.99

Customer reviews

Rating 3.9 out of 5 stars with 555 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the 622GW 4K Dash Cam's video quality, ease of use, and installation process, with many praising the crisp video and user-friendly interface. However, customers are negative about the app's functionality and the camera's reliability, citing issues such as app difficulties and instances of the camera freezing. Some also expressed concerns about the battery life and the need for a firmware update. The lack of an included SD card was another point of negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 555 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Get what you pay for? Nope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always say, you get what you pay for so don't cheap out. Not in this case. Had the 622GW installed, the next day cam would turn on for a second, than the battery would flash as no charge, (Hard wired into my cars power, so should not be an issue) Took it back to the Best Buy installer and he got it to work by unplugging the dashcam and plugging it back in. Fine, good to go, right? Nope, next day same issue. Going back to Best Buy and returninig it today.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Larry,

      Thank you for sharing your experience with us. I’m truly sorry to hear that you’ve been dealing with this issue—it must be frustrating, especially after having the dashcam professionally installed. We completely understand your concerns, and it's disappointing when a product doesn't perform as expected.

      We appreciate your patience with the troubleshooting process, and we’d love to help resolve this situation for you. Please contact our support team at nasupport@nextbase.com to assit you get the issue resolved.

      If you're returning the unit, we fully respect your decision, and we hope you'll consider us again in the future for any of your dashcam needs. If there’s anything further we can assist with, don’t hesitate to let us know.
      -The Nextbase Reviews Team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    She loves it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for the wife and she loves how it captures everything that's in front of her.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello, Thank you for your review. I am glad your wife is enjoying her new Dash Cam! We appreciate your feedback. The Nextbase Review Team

  • Pros mentioned:
    Gps, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Top of the line 4k Dash-Cam

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have reviewed many security camera systems and if you want the details you had best go 4K. With that said the Nextbase 622GW fits the bill: recording in 4k up to 120fps it also includes voice control, Emergency SOS(three months free) and a 3inch touch screen (though this does have quite the large bezel around the edge), image stabilization and an adjustable polarizing filter. Some of the additional features worth mentioning are Alexa voice control, linking to your cell phone, super slomo, enhance night vision and extreme weather mode. The phone app could use some additional polishing and is not as well designed as the unit itself. The app provides a live video feed once connected to a device, and each video is accompanied by map and telemetry data such as speed, GPS coordinates and direction of travel. The night vision is surprisingly clean and not grainy. I product is a bit on the pricy side and does not include a SD card so you will need to purchase one of high quality, fast with a U3 rating. REMEMBER to check for and update the firmware. Most units will have a firmware update. The GPS stick on mag mount with power connector is adequate but I found the 12 volt socket power supply to be surprising. There is an optional hardwire mount and I felt the 12v socket adapter could have instead of hardwire had a USB style plug. The other surprise was the use of a mini b connector to the unit which IMO pretty outdated connection. There are numerous combinations of video resolution and frame rates with the 4k 30fps. I would have liked a higher fps but this selection seemed to be the best for quality and clarity needed to capture license plates dependent on the lighting. There is a rear camera available but from my understanding it is linked with a hard line which in a lot of instances would be a royal pain dependent on your vehicle.

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ideal dash cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to replace one I was unsatisfied with. Since owning this unit, I am completely satisfied. It is small and. constantly shows the road ahead with a perfect picture, while driving.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product highly recommended, I purchased three of them for my company and what a great investment.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for the review.
      We are glad you are happy with the performance of the 622GW. Thank you for sharing!
      The Nextbase Review Team

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    regret purchasing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with this product. It simply is unreliable and difficult to use. I've had a couple of incidents where I went to look for the clips, but they weren't recorded. also doesn't work with apple carplay. When I purchased the unit, they published a customer service number. When I called for help, the number was disconnected. the number is still listed on their website.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      Thank you for sharing your feedback, and we're truly sorry to hear about your experience. We understand how frustrating it must be when the product doesn’t meet expectations, especially when reliability is key. That is definitely not the experience we aim to provide, and we will work to address this issue immediately. We would love the opportunity to make things right, so please feel free to reach out to our support team at nasupport@nextbase.com and we will ensure your concerns are addressed promptly.

      Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction.

      -The Nextbase Reviews Team

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best dashcam

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another dash cam before wasnt working good. I got this with installation. Working perfect. And installation was painless. Thanks to Saratoga BB installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K dashcam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dashcam replaces 422GW. All my existing mounting hardware worked which is awesome. Easy setup. I think this is a great option for a 4K dashcam. I recommend this brand in general, and generally did a hardwired install for a friend in her SUV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for a decent dash cam for a few months now and kept coming back to this one. Purchased it as a packages along with the optional rear camera and hardware and installed it last week with the help of a electrical/automotive savvy friend. Running the wires (mine is hardwired to the fuse block for parking mode) was the biggest installation pain. The setup pages are pretty intuitive although there are still a few small things I need to figure out yet. Probably will never use the what3words or Alexa features but I suppose they're nice to have, just in case. The 4K video is great and the app that everyone seems to complain about has been working fine without errors. Unless something catastrophic happens in the near future, this camera meets/exceeds my needs and I'd recommend it for a moderately priced dash cam with all the bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great camera so far. Great video quality and is doing exactly what I needed it to do.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Great! Happy to hear you are getting what you need from your 622GW. Please reach out to nasupport@nextbase.com if you need any assistance or have any questions!

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best Nextbase 622GW Dash Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love this dash cam. Excellent quality of picture. The view range is fantastic. I have dash cams before and this one in particular is the best. There are a lot of options to customize exactly what you want. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far, So Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this camera a four star "Good" since we've only had it for a few days. It was a Christmas gift and so far so good, however I also have the Nextbase 522GW on another car which convinced me to buy this one for my newest vehicle. I enjoy the slightly bigger screen and the added clarity on the 622GW.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Dashcam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera for work. It has exceeded my expectations. I am very happy with this item.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      We appreciate your review.
      We are glad and proud that the 622GW is such a positive experience! Thank you for sharing.
      The Nextbase Review Team

  • Rated 1 out of 5 stars

    Not recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many issues with this camera, I returned the first one for issues and still having issues with the second one, screen issues on the second one

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Paco,

      Thank you for sharing your feedback, and we truly apologize for the issues you're experiencing. We understand how frustrating it must be to deal with multiple problems, especially after returning the first unit. It’s concerning to hear about the screen issues with the replacement, and this is definitely not the experience we want for our customers.

      We are committed to resolving this for you, and we would appreciate the opportunity to assist further. Please reach out to our customer support team, at nasupport@nextbase.com and we’ll work with you to find the best solution, whether that’s troubleshooting the issue or exploring other options. Your satisfaction is our priority, and we truly value your patience. Thank you for bringing this to our attention.

      -The Nextbase Reviews Team

  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, was satisfied so I bought others for the family, resolution is also very good,

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      It’s wonderful to know you and your family are enjoying the 622GW. Thank you for sharing your experience.
      The Nextbase Review Team

  • Pros mentioned:
    Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good video quality is pretty good easy setup only thing that adhesive unsticks after awhile

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Thanks for the review! If you ever need additional sticky pads, please visit our website or reach out to our support team at nasupport@nextbase.com

  • Rated 3 out of 5 stars

    Next base DashCam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this item because my old dash cam was stolen out of my car , was nice I could just snap on a new one . I gave three stars because the packaging when I received it showed it to be unopened however, upon opening the mounting bracket for the window, sticky piece was opened on top. There was still someone else’s phone paired to the device, if this truly was a returned item then it needed to be reset before Best Buy turned around and put it back on the shelf. Kind of disappointed.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello! So sorry to hear that has been your experience. Should you need help pairing your camera and phone please reach out to our tech support team at nasupport@nextbase.com

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Quality DashCam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A little difficulty getting Alexa set up but you have to be connected to the dash cam via Bluetooth before it will allow you to link. I really love the quality of the videos and the optional rear cam. Thanks NextBase!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Cameras got great potential but has Some issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera I was hoping was gonna be great. But it had a blurry picture. It kept freezing up, the screen would go black while driving. I didn't like this dashcam at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Dash Cam.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had installed and it was good. The problem was syncing my phone to the dash camera. After spending 3 hours trying to get app sync up with the phone was a pain. I'll test the real footage today

    I would recommend this to a friend