Customer Ratings & Reviews
- Model:
- NBDVR622GW
- |
- SKU:
- 6412920
Customer reviews
Rating 4 out of 5 stars with 556 reviews
(556 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are enthusiastic about the 622GW 4K Dash Cam's video quality, ease of use, and GPS capabilities. Many appreciate the straightforward installation process, high resolution, and effective parking mode. Some customers have expressed concerns regarding battery life, the app, and initial firmware updates.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dash cam with confidence. The quality and structure of it is great. I ended up returning it as you have to purchase the the rear separately if you want to have both sides. It's an extra $99.00 if its not on sale. So totaling out to $598.00 pre tax.
No, I would not recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
I love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is worth the extra. We own the 522 model and have been pleased with it. The 622 is not a let down. There are a lot of choices in dash cams but, NextBase really performs.
I would recommend this to a friend Rated 1 out of 5 stars
Not recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too many issues with this camera, I returned the first one for issues and still having issues with the second one, screen issues on the second one
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello Paco,
Thank you for sharing your feedback, and we truly apologize for the issues you're experiencing. We understand how frustrating it must be to deal with multiple problems, especially after returning the first unit. It’s concerning to hear about the screen issues with the replacement, and this is definitely not the experience we want for our customers.
We are committed to resolving this for you, and we would appreciate the opportunity to assist further. Please reach out to our customer support team, at nasupport@nextbase.com and we’ll work with you to find the best solution, whether that’s troubleshooting the issue or exploring other options. Your satisfaction is our priority, and we truly value your patience. Thank you for bringing this to our attention.
-The Nextbase Reviews Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good dash cam so far!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for over a week now. Easy setup, ran the cables along my cars edging to hide them. Connected to the app easily. Will update if I have any issues but so far everything is running as promised!
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Save your money, buy something else
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like I could've gotten a better product for less price. I've had issues with voice control being spotty (multiple phones [Android 10 and 11, iOS14.x] cleared data, uninstalled and reinstalled Alexa and nextbase app), battery lasted almost a year, the wired cable no longer wants to charge my camera (checked fuse and no bad fuses), but the 12v adapter does. Also, camera doesn't always turn/stay on (parking mode is off. I made sure I never turned it on because in traffic it would turn my camera off). I told support about all the issues, and only thing they gave back was that SanDisk memory cards are not supported and I would need to buy one of theirs. However it has been in there since I bought it, and hadn't started till more recently. I think this is my first and last time trying nextbase. I will say a couple pros: Camera filter is nice. App is nice in principal to download videos to your phone (apparently if you use their memory card it won't shut off)
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for taking the time to leave you review.
Please remove the SD card, then press the reset button on the underside of the Dash Cam using a pen. Then, without the SD card inserted, please turn on the Camera. Does it now start and stay on normally? If so, then the issue is the SD card. If this is the case, I would recommend replacing the SD card and ensuring the new SD card is formatted every two weeks.
If the issue occurs without the SD card inserted, please let the Nextbase Support team know and they can troubleshoot further with you.
- Cons mentioned:Firmware update
Rated 2 out of 5 stars
Buggy app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works great. When it works. The software and iPhone app are so buggy I had to return it. It would randomly sync to my phone. Neve could get the live feed to work. The companies customer support told me it was a known issue with this model and they were trying to solve it. For the price I paid, that’s unacceptable.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello, Thank you for your feedback. I am very sorry to hear that you experienced issued with the connection between your phone and camera. This is not what we would expect.
I am sorry that we were not able to help before the product was returned.
We would invite any customer that is facing issues to contact our support team at nasupport@nextbase.com, so that we are able to assist, and hopefully have their device up and running, as expected.
- Pros mentioned:Video qualityCons mentioned:Battery life
Rated 1 out of 5 stars
Poor Quality Item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not worth $400 it just worth $20-$40. Picture quality is good, but didn't last more than 4hours of recording. Just got hung continuously and never recovered for more than 1-2seconds. I will be returning for refund as soon as I finish my vacation
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hi there,
This would indicate that there's an issue with the SD card that you have in use, not all SD cards are dashcam compatible unfortunately. For further support and clarification of this please contact our Technical Support team using the Live Chat service at Nextbase.com or email support@nextbase.com so that we can help you further with this.
- Pros mentioned:Gps, Video qualityCons mentioned:Firmware update, Heat
Rated 4 out of 5 stars
Expected a little more improvement
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older model Nextbase 422w camera & i always thought it took great video but had a few things that could’ve been improved on, apparently those issues are still present with this camera, you can’t watch video on the camera without it being connected, not even a few minutes like on the older model. I can’t have my iPhone & iPad connected at the same time, I must delete one to watch video on the other. It needed a firmware update which took forever & I still find the micro sd card hard to push in when you have medium length fingernails. Those were basically the same issues, now for the things I like about it.. very stable, clear, night vision was great in town & not bad on back road either, didn’t notice anything outstanding about it in fog & it’s been quite foggy lately but couldn’t really see anything clearer in the videos. Alexa paired easily with it, set up was quick, found the camera instantly, I could use the same app & the suction cup car mount was the same but the magnet is strong so to remove the camera I kept pulling the whole thing off the windshield. This camera is a bit larger & has about a 3” screen, a rear camera can be purchased separately. Comes with a 64gb sd card & adapter. It automatically set the date & sensitivity can be set which is great because it monitors the car while you’re parked. There is an SOS feature & this camera doesn’t get as hot while recording. I could play back the videos on my phone & delete them & each video comes with a Google map with a pointer that moves on the route you took as it plays. It’s a great camera with clear recordings & just a few minor issues.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality. Would definitely recommend to anyone second guessing whether to purchase or not.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello Gray,
Thank you for your great review, we really appreciate hearing your feedback! If you have any questions, please give our Support Team a call on +1 (800) 280-5178 or email nasupport@nextbase.com.
- Pros mentioned:Video qualityCons mentioned:Reliability
Rated 1 out of 5 stars
Works great until it doesn't.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the video was great and it worked with no problems for a few days. But sure enough, it would boot up and then immediately freeze as I had heard in other reviews. I tried all the trouble shooting methods and the problems still continued. Try something else.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Please ensure your 622GW is updated to the latest available firmware version (currently R10.4 21st Jan 2022). Please also ensure that you are using a compatible SD card and are formatting that card every two weeks. This should resolve any freezing issues that you are experiencing.
If you have any further questions, please contact our Support Team at support@nextbase.com.
Rated 5 out of 5 stars
Expensive, but worth it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive compared to all other brands, but so far the quality and features of this product make the price point worth it. Outstanding camera setup options.
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I bought one for my husband. I got in love with it so I got one for me too. It’s the best I recommend it
I would recommend this to a friendBrand response from Nextbase
Posted .Hello Jessica,
Thank you so much for your wonderful review! We're thrilled to hear that both you and your husband love it. It means a lot to us that you’re recommending it. We truly appreciate your support and hope you both continue to enjoy it
-The Nextabase Reviews Team
Rated 5 out of 5 stars
Love it.....But?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 4K quality but if you don't have the right Sd card in it it will freeze On you on every start up I've noticed.
I would recommend this to a friendBrand response from Nextbase
Posted .Hi Todd,
If the card is non-compatible or damaged, the card could corrupt which would cause a failure of data writing.
Symptoms of SD card failure are: an audible 'alarm' tone, non-functional buttons, freezing, corrupted files on playback, image missing from files, lack of file recording etc.
As long as a compatible SD card is used and formatted every two weeks, the camera should work perfectly.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Awesome dash cam.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dash cam is worth every penny spent. Definitely expensive but totally worth it. It has amazing audio and video recordings. Never had a dash cam that worked this amazing.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Records everything. Perfect picture. Very clear and clean
I would recommend this to a friend Rated 5 out of 5 stars
4K ultra high resolution dash cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its 4K ultra high resolution record function will not miss any detail, even include license plate number. I like it.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is a plus. It's a little complicated to install the cables under my dashboard but i made it work. The only down side is i didnt know it had to be connected all the time to the cigarette connection.
I would recommend this to a friendRated 1 out of 5 stars
What a waste of money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste of money! I bought the 622GW thinking it would be a quality dashcam. Nope. Not 6 months of having it, it died. No power, no lights, nothing - dead. Since it was under warranty, I had it replaced by BB. The same thing happened. But since I already exchanged one, BB wouldn't let me exchange or refund the second defective dashcam. $400 wasted.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello Richard,
Thank you for taking the time to write a review.
I'm truly sorry to hear about this negative experience with our 622GW camera.
If you could email us at nasupport@nextbase.com we can help you find a solution so we can leave you with a working camera as soon as possible.
Again, my sincere apologies for the inconveniences caused. We'll look forward to your email!
-The Nextbase Reviews team
Rated 5 out of 5 stars
Excellence with Minor Caveats!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing performance with a few caveats. Resolution isn't quite as good as expected (motion, low light and rear view camera as examples). But overall, a great product that would have been key evidence when I was rear-ended by a distracted driver who then had the gall to claim I was at fault. Mounting magnet is too strong, a quick-release lever would be better to avoid having to re-aim the camera for each use. Too expensive to leave in the car, so removing daily becomes a chore. That being said, I have to state it is the best, most user friendly, most versatile dashcam on the market - bar none!
I would recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't ask for a more user friendly camera. Picture quality is great.
I would recommend this to a friendBrand response from Nextbase
Posted .Hi Cynthia! Glad you are loving how user friendly the 622GW is! If you ever have any questions, please don't hesitate to reach out to our support team at nasupport@nextbase.com










