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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $399.99

Customer reviews

Rating 3.9 out of 5 stars with 555 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the 622GW 4K Dash Cam's video quality, ease of use, and installation process, with many praising the crisp video and user-friendly interface. However, customers are negative about the app's functionality and the camera's reliability, citing issues such as app difficulties and instances of the camera freezing. Some also expressed concerns about the battery life and the need for a firmware update. The lack of an included SD card was another point of negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 555 reviews
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powers up and records as soon as I start my car. Easy setup instructions and great recording quality. Also allows you to set it up where if you do get into a wrack it sends the footage to your insurance right away and calls 911 as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome dash cam!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dash cam and highly recommend. Footage is crystal clear and super smooth. Transferring footage to the app is easy and I love that it displays a digital speedometer. Haven’t been in a position to NEED one yet, but glad I have this one if the day ever comes. No suction cup mount is a win for sure

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's just OK

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two. They're just OK. Can never connect to my phone to get video. Good luck finding the menu to reformat the card. Poor interface. It works, but just barely.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Bfar,

      You can format the SD card by:
      a) Turn on the Dash Cam
      b) Stop it recording
      c) Open Settings
      d) Go into Setup
      e) Click 'Format'
      f) Follow the instructions.

      Please be aware that formatting the SD card will delete all the data on the card, so if you wish to keep any footage, please copy this across to a computer before you start the formatting process. It's crucial to format the SD card every two weeks to avoid any SD card failures.

      Problems connecting to the phone app is usually down to the permission settings, I'd recommend checking that you're fully enabled: https://nextbase.zendesk.com/hc/en-150/articles/360020632937-What-app-permission-are-needed-for-the-MyNextbase-Connect-app-

      If you have any questions, please give our Support Team a call on +1 (800) 280-5178 or email nasupport@nextbase.com.

  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dashcam had very good video quality, even at night. However the windshield mount did not last a full year and neither did the memory card. The dashcam lasted just over a year. Maybe I’m unlucky but I would not recommend this to anyone. The company refused to replace it because it was just over the one year mark and do not sell replacement parts or have repair companies in North America. They did over a 10% off discount code

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hi Bobby, I'm sorry this has been your experience. We do sell replacement parts on our direct website, with the exception of spare batteries. If your dash camera issue is not battery related, a new SD Card could potentially rectify the issue you are experiencing. SD cards do need to be formatted every 2-3 weeks to ensure optimal life span and uninterrupted recoding. Our warranty period is one year, which is industry standard for most electronics. As you stated, we do offer 10% off to customers who are outside their warranty period for any future Nextbase purchases.

  • Rated 5 out of 5 stars

    My car can

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did installation my self. Pretty simple set up. So far so good.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello, Thank you for taking the time to leave a review, we're glad to hear you're having a good experience with the product. If you have any additional questions or need further assistance, please don’t hesitate to reach out. - The Nextbase Review Team

  • Rated 5 out of 5 stars

    Front N rear automobile camera install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great installation experience, and in the 2+ months since i had my devices install all is still working great.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      We are glad you are enjoying the 622GW. Thank you for sharing!
      The Nextbase Review Team

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very good product and very weak to install......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dash cam for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research, and this is one of the best dash cams on the market at this price point. As a bonus I caught it on sale for just $319 which is a solid discount. Buy with confidence…it has too many features to list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Video and easy setup. The suction cup is great but the sticky tape on the connector will not stick in high heat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Grrrrr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is installed but I cannot get Alexa work or it paired to my phone I really thought it would be easier but even two of my sons cannot figure it out. Try to call the store for support but that’s a ten minute wait

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Patty,

      I am sorry to hear that you're having trouble setting up Alexa on your 622GW. Please contact the Nextbase Technical Support Team at support@nextbase.com or on +1 800 2805 178 and they'll be able to get you up and running.

  • Rated 3 out of 5 stars

    Good quality but......

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera it’s great and easy to use. But when I use it Couple times freezes- nothing works touch screen block same as buttons, so after reset , same thing, working 2 or 5 hours and sometimes 20 min freezes I returned.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      SD cards only have limited lifespans. In our manuals we recommend formatting every 2-3 weeks to prolong the life of the card. Without this regular formatting, or if the card is non-compatible or damaged, the card could corrupt which would cause a failure of data writing.
      Symptoms of SD card failure are: an audible 'alarm' tone, non-functional buttons, freezing, corrupted files on playback, image missing from files, lack of file recording etc.

      I'd recommend checking that you're using a compatible SD card and formatting the SD card every two weeks. If you need any assistance, please contact our Support Team at support@nextbase.com and we can help further.

  • Rated 5 out of 5 stars

    Great dash cam with clear display.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has a wonderful display and super capabilities. Love it but haven't gotten the entire manual read yet. The quick start guide is minimal but you can download the pdf manual. You will need that to easily use all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nextbase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product have the 522 as well Nextbase is the best

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      We appreciate you sharing your positive experience.
      The Nextbase Review Team

  • Rated 5 out of 5 stars

    dash camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used this product in the past and like it, but, best buy sent me an open package and the rear camera did not work. so i returned it.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello, I'm very sorry to hear that you experienced an issue with your rear camera, I hope that BestBuy were able to replace it for you. If you have any questions or anything that we can help with, please give our Support Team a call on +1 (800) 280-5178 or email nasupport@nextbase.com. Thanks!

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its going on 6 months that i have owned this dashcam and havent had a single issue.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Love to hear it, thanks for sharing, Ralph! Should you need any assistance or have any questions, please reach out to our support team at nasupport@nextbase.com.

  • Rated 5 out of 5 stars

    Next base dash cam in a semi truck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one so far, I use it every day in a truck record like champ day, night and rain easy to save videos or reviews

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Gps, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great touchscreen dashcam

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nextbase 622GW is a very capable dashcam. Some of the notable features would be a touchscreen, GPS, and mobile app. There are some critical things that differ the good from the mediocre dashcams, and those are video quality and ease of use. The 622GW does decent in video quality and excels in ease of use. To begin, the setup of the dashcam was extremely easy. The mount to the windshield is small but feels very secure when attached. The dashcam connects to the mount with magnets and actually takes a bit of force to separate the two. The mount accommodates quite a bit of movement to so that you can get your dashcam to be level with your car. As far as using the dashcam itself, it is a touch screen which avoids many of the confusing navigation problems on those that do not have one. You are able to view your recent videos quite easily, and you are also able to save the videos you want to prevent them from being overwritten. However, it does feel like the dashcam software was a bit of an afterthought, and the focus was on the mobile app. Some quality of life features such as saving an image, browsing the videos as a file browser instead of having to cycle through them one at a time, and even zooming in the video. These are things that I have seen in cheaper non touchscreen models so it was very disappointing that they are not available here. The mobile app does solve this in a sense, as you get much more information including a map and telemetry info which is nice. The video quality is decent at best. You have multiple modes to choose from (4k30, 1440p60/30, 1080p120/60/30) and the 4k quality is a little lacking. At best, in a moving car you can see the plates of the car in front from about two to three car lengths away, which good, but not great. The image is not as crisp as you would expect from a 4k image, there is actually quite a bit of noise in the videos. Overall, this dashcam is a great camera. The features it provides can definitely save you some stress when an accident actually happens. The GPS and mph indicators can save you from a ticket or two, and the ease of use gives you a peace of mind that you are able to show the officer exactly what happened without wasting time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dash cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is quite expensive, although it does a fantastic job at what it was designed for!

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Luis,
      Thank you for your great review, I'm very pleased to hear that you find the 622GW fantastic!

  • Rated 5 out of 5 stars

    Great dashcam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best dashcams on the market. While it can be hard to hard wire it or to try and hide the connection wires, once it's set up it impresses. Best camera quality of any dashcam. Plus it has many features.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not reliable. Overheats easily and will stop recording randomly. I was using the official nextbase SD card.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Joseph,
      Thank you for your review, I am very sorry to hear that you are having an issue with recording on your 622GW.
      Please ensure the camera is on the latest firmware update (R10.5 on 31st May 2022), that any rear camera is securely connected and the SD card is formatted every two weeks. If the SD card is not regularly formatted this can lead to an SD card failure.
      If you need any help, please contact our Support Team at support@nextbase.com.