Customer Ratings & Reviews
- Model:
- NBDVR622GW
- |
- SKU:
- 6412920
Customer reviews
Rating 3.9 out of 5 stars with 555 reviews
(555 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the 622GW 4K Dash Cam's video quality, ease of use, and installation process, with many praising the crisp video and user-friendly interface. However, customers are negative about the app's functionality and the camera's reliability, citing issues such as app difficulties and instances of the camera freezing. Some also expressed concerns about the battery life and the need for a firmware update. The lack of an included SD card was another point of negative feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The best Dash cam ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third one that I bought and I would continue to buy it in the future as it is an excellent product
I would recommend this to a friendRated 2 out of 5 stars
None
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Good good very good yes good very good gooooooooddddd
I would recommend this to a friendBrand response from Nextbase
Posted .Hello Ivan,
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you're so happy with your experience. I see you've left a 2 stars only, if there is anything else we can do to enhance your experience please let us know – we're here to help!
-The Nextbase Reviews Team
Rated 5 out of 5 stars
First
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a dash cam this will be my first ain't got much to say about this one yet I haven't had it long enough
I would recommend this to a friendRated 5 out of 5 stars
Best dash cam ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im a delivery driver and having this dash cam is a must have to cover your butt. Heps with the cops also
I would recommend this to a friendRated 1 out of 5 stars
Less than fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this. I gave it a bunch of chances to fix itself but it was pretty garbage in my experience. The 4k video quality looked worse than a cheap 1080p camera I had before this, the connection with the app was buggy and unreliable, I couldn't get Alexa to work at all, and the thing would randomly glitch out and stop recording often. It was terrible and I HAD to return it. Especially disappointing considering the price.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello Nicky,
They symptoms you are describing correlate with a non-compatible or failed SD card. We'd recommend ensuring that you're using a Nextbase recommend SD card.
If you need any further help, please contact us at support@nextbase.com and we'll be happy to get you successfully set up.
Rated 5 out of 5 stars
New dash camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great so far. Have only had it a month and still working on getting it set right.
I would recommend this to a friendRated 5 out of 5 stars
Dash cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dash cam has a lot of great features. I don’t need all of them but good to have just in case.
I would recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems connecting to wifi. Had problems connecting Bluetooth. Had installed by best buy. Installers had no clue how to teach us about the product since they were "unfamiliar" with the camera. Also camera wouldnt turn off and in fear of it draining my car battery I unplugged it and it still wouldnt turn off so at that moment i decided to completely remove the camera that was installed 2 hours earlier and return it to store for refund. Complete trash for a 300$ camera!
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello Smoke,
It sounds like Parking Mode was enabled on the dashcam. For Parking Mode, if the camera is completely still for five minutes (the car is parked), then the camera will 'hibernate' in Parking Mode. If the dashcam is being moved, then the cam will stay turned on.
If you do decide to re-invest in a Dashcam, our Support Team would be happy to assist with explaining about the full features of our 622GW and how to operate it. Our Team can be contacted at support@nextbase.com or on +1 800 2805 178.
- Cons mentioned:Firmware update
Rated 1 out of 5 stars
Nice Paper Weight
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software is so horrible I don't bother using the camera anymore. Nextbase customer service is equally as bad.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review.
I am sorry you’ve had this experience. We’d like to know what the problem was so we can rectify it.
Please email us at nasupport@nextbase.com
The Nextbase Review Team
Rated 5 out of 5 stars
Car Video camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rudy provided outstanding service while installing a front and rear camera into my vehicle.
I would recommend this to a friendRated 5 out of 5 stars
Dash cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought it and so far it is great a little confusing because instructions are very vague
I would recommend this to a friendRated 2 out of 5 stars
Dam Cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App doesn’t work can’t download videos to phone. Cabin camera don’t get the full back of car and can’t see people at night with it. Customer service was nice, but I don’t think it’s worth $400. I got the camera because I drive for Uber and Lyft, but it’s not good for it. Great camera for daytime videos.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello Bobby,
I'm sorry to hear that you're having an issue with your app connection to the camera. Please contact our Support Team on: +1 800 2805 178, Live Chat or support@nextbase.com and we can help further.
Rated 5 out of 5 stars
Nextbase Dash Cam
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very high quality dash cam that is very reliable. Worth the price.
I would recommend this to a friendRated 5 out of 5 stars
Nice Quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, a little complicated to get to know but overall a good buy.
I would recommend this to a friendRated 5 out of 5 stars
Works perfectly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Im looking to add one to another truck I own.
I would recommend this to a friendRated 5 out of 5 stars
Great Dash Cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dash cam is well built and works great. Im very happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Lots of features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Note, get installed properly if you can't yourself. Alexa built in is a great feature.
I would recommend this to a friendRated 2 out of 5 stars
Freezes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like all features and quality however it has froze 5 times in 2 days. Googled ways to correct it and nothing works. Will be returning
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello. Thankyou for getting in touch and sorry to hear of your experience with our 622GW 4K Dash Cam, this is not what we want to hear. The first question to ask would be what type of sd card is being used as this is likely causing the freezing issues? I would highly recommend speaking to our tech support team on +1 800 2805 178 or support@nextbase.com
Rated 5 out of 5 stars
Nice Dash Cam
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dash cam if you can grab it on sale with $100 off.
I would recommend this to a friendRated 5 out of 5 stars
best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I got the right Micro SD card this thing has bee perfect
I would recommend this to a friend