Customer Ratings & Reviews
- Model:
- NBDVR622GW
- |
- SKU:
- 6412920
Customer reviews
Rating 3.9 out of 5 stars with 555 reviews
(555 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the 622GW 4K Dash Cam's video quality, ease of use, and installation process, with many praising the crisp video and user-friendly interface. However, customers are negative about the app's functionality and the camera's reliability, citing issues such as app difficulties and instances of the camera freezing. Some also expressed concerns about the battery life and the need for a firmware update. The lack of an included SD card was another point of negative feedback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Rated 3 out of 5 stars
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the biggest fan of this dash cam quite annoying it works only so often not all the time give or take.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello Justin, Thank you for your feedback. We’re sorry to hear that you’re experiencing issues with your dash cam. It’s important to us that our products perform reliably, and we understand how frustrating it can be when they don’t meet your expectations.To help you, please contact our support team at nasupport@nextbase.com. They can help troubleshoot the issue and ensure your dash cam functions properly and get this resolved - The Nextbase Reviews Team
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Great video quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the camera. Wish it would record while parked and had any kind of battery life...its under a minute when not plugged in
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Nice but the night drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very clear in the morning. But in the night time i can see too much glare. :(
I would recommend this to a friendBrand response from Nextbase
Posted .Hi Oliver,
Have you tried adjusting your polarising filter? Correctly adjusting the filter should reduce glare.
Here's the link to the manual for the Polarising Filter and other accessories. Please use this to adjust your filter:
https://cdn.nextbase.co.uk/manuals/DEDCD2E3-351E-4057-8853-ED654DF6D719/S2%20Accessories%20Manual_(English%20R5)_compressed.pdf
If there's anything else that we can do to help, please don't hesitate to get in contact at support@nextbase.com.
- Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Nextbase Dash cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great little camera Has a good picture and is easy to use
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Dash cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 4k dash cam have great videos quality and easy to set up
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy and simple to use!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to set up! App very simple to navigate. Tried the kenwood out first and was not happy with quality of app.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello, Thank you for taking the time to leave a review. We appreciate the feedback provided, we're glad to hear you find it easy to us and that you've liked the quality of the app. Please reach back if there is anything we can help you with! - The Nextbase Review Team
Rated 1 out of 5 stars
Great on paper, constant freezing issues.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research and settled on this dash cam based upon review sites that had published prior model reviews. I should have looked at forums and purchase reviews more closely as it's clear that Nextbase dash cams have had freezing issues for a while. Based upon several multiple page postings on various dash cam related forums, they have freezing issues that in the past may or may not have been fixed with software upgrades depending on what forum you visit. My initial problem was that the camera appears to work normally until the SD Card gets full or at least has a decent amount of space used. Then it will simply freeze after 2 to 3 seconds of recording until you format it again. I was told by support that my non dash cam approved SD cards were the problem so I purchased an SD card that was rated well above their stated rates which is specifically for professional video recording. BTW, they only state on the box that you need a U3 rated card. Not a magical unicorn SD card that only they have been able to find and determine to be worthy of their devices. That high end SD card still had the issues so I asked for a return as my return period with Best Buy had now passed and they offered to send me a NextBase unicorn SD card that would surely fix my issues. Well it did change my issue, now instead of working for a day or two and then freezing up every time it will just randomly freeze every third or fourth time it's turned on. I have wasted two months with this device and their only answer is that I can't buy the right SD card when even their own card doesn't work. I'm done, I have again asked for a return for the full purchase price and will report back here if Best Buy allows edits of reviews as to whether or not they grant me this or I've been cheated out of 400 dollars.
No, I would not recommend this to a friend- Pros mentioned:Video qualityCons mentioned:Reliability
Rated 2 out of 5 stars
Not Worth the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. More hype than actual features that work. Camera has locked up several times. I have a $25 Dash Cam in another car that is more reliable than this one. The high resolution camera is good if you need to read a license plate. Other than that... Don't buy this one
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review. If the micro SD card is non-compatible or damaged, or if the SD card is not regularly formatted, the card could corrupt.
Symptoms of SD card failure are: an audible 'alarm' tone, non-functional buttons, freezing, corrupted files on playback, image missing from files, lack of file recording etc.
The issue that you have described is symptomatic of a non-compatible or failed SD card.
I'd recommend a Dash Cam compatible 8GB -128GB U3 Micro SD card, specifically designed for Dash Cam or CCTV usage. Using a dash cam compatible SD card instead should then allow your Dash Cam to function as designed. The card needs to have a minimum continuous write speed of 48MB/s.
Regards,
The Nextbase Support Team
Rated 4 out of 5 stars
dash cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting to know the features, a lot to offer
I would recommend this to a friendBrand response from Nextbase
Posted .Hello Gary,
Thank you for reaching out! We completely understand that there’s a lot to explore, and it can take some time to get familiar with all the features. We’re here to help, so if you ever have any questions or need guidance along the way, don’t hesitate to reach out.
We’re excited to have you with us, and we’re confident you’ll get the most out of everything we offer as you continue exploring.
-The Nextbase Reviews Team
- Pros mentioned:Video quality
Rated 4 out of 5 stars
Love this camera.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is great. I have had no problems videos are incredible just uploading to social media is a little hard.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Love It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started off with a cheaper dash cam, a Garmin, which I had all kinds of problems with. I then decided to splurge and get this model. It is worlds better then the first one I bought. Very happy with it, the video is crisp and clear. The software to view the video on the computer is also top notch. Recommended
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Nice 4k dash cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is good nice camera overall. Occasionally freezes up Slight red tint in some lighting conditions
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
As good as it could get.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great. 4K is amazing and is super easy to use. Would for sure recommend.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Best camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good clear image. Easy to use. Best price at Bestbuy.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Ok dashcam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dash cam but it does freeze up occasionally. Good 4K video and great features. Mobile app could be better.
I would recommend this to a friend Rated 1 out of 5 stars
Release too Soon into the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having 4k its the best, with some new add-ons. But it also kept freezing up and I had to reset it every 10minutes or so, super annoying!! I returned it since I got fed up with it and hated it, I ended up buying the 522gw, and its amazing! :) no issues anymore.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello. Thanks for getting in touch and sorry to hear of your experience with the 622GW. Can I ask what sd card you were using please as that might have been causing the issues? I'm happy to hear you got things sorted with the 522GW and are enjoying the Dash Cam. Thanks, Nextbase
- Pros mentioned:Installation
Rated 4 out of 5 stars
Good Dash Cam... Hardwire Kit not for American Car
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dash Cam, easy install. Only issue was the hardwire kit was for foreign cars only and not american.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello,
If you require a Low Profile Mini fuse tap, or a Micro2 Fuse Tap, please contact support@nextbase.com and we'll get one posted to you.
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Go with another option.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is so glitchy! The software or maybe I have a bad unit. If I do anything on the app while connected I have to reset the camera because it freezes. Not sure if it the app or the hardware. I’ve had for a week and have had to reset it at least 6 times. And yes I have a next base mini sd card in it. I would highly recommend going a different route. For the price of the unit find something cheaper and more reliable. I think it’s shameful a company would release something with this many issues. I’ve looked at other reviews and noticed I’m not the only one with these problems. I really want to like this unit.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Freezing is usually symptomatic of a problem with the SD card. Have you tried formatting the card? Please contact our Support Team directly at support@nextbase.com and we'll be able to go through the troubleshooting with you.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
So Far So Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, but had to remove the polarization filter because I have a tint on my windshield that caused rainbows on the video. The image stabilization seems to work pretty good. My primary use will be recording my travels. I'm hoping the NextBase 256GB micro SD will work with this model. Got it on order.
I would recommend this to a friend - Cons mentioned:Heat
Rated 3 out of 5 stars
getting so HOT Nextbase 622GW
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy told me that the NextBase 622GW was the # 1 dash cam so I tried it. at 1st it was real easy to set up but after I plugged it in it started to get hot and even so hot I could not touch it. I returned it for a full refund. There sure are a lot of the same reviews on the dash cam getting so HOT..
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
All of our cameras are tested between -20'C (-4F) to +45'C (113'F), although if the car temperature exceeds this you could potentially experience issues. We'd recommend removing the Dash Cam and placing in the glove compartment when the Dash Cam is not in use to prevent it being unnecessarily heated on the windscreen. When storing the Dash Cam for an extended time period, store within the following temperature range: from 0° to 25°C (from 32° to 77°F).
Under the mount is a heat sync, so this is the part of the camera that will get the warmest. It's nothing to worry about, they're designed to cope with the heat they produce.
However excess heat can be caused by a failed SD card. Please ensure that you're using a compatible SD card that meets the minimum SD card requirements. We'd always recommend a Nextbase SD card and formatting every two weeks within the camera.
If you need any further help, please contact support@nextbase.com.










