Customer Ratings & Reviews
- Model:
- NBDVR622GW
- |
- SKU:
- 6412920
Customer reviews
Rating 3.9 out of 5 stars with 555 reviews
(555 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the 622GW 4K Dash Cam's video quality, ease of use, and installation process, with many praising the crisp video and user-friendly interface. However, customers are negative about the app's functionality and the camera's reliability, citing issues such as app difficulties and instances of the camera freezing. Some also expressed concerns about the battery life and the need for a firmware update. The lack of an included SD card was another point of negative feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good Dashcam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good camara and very easy to use. I am using it to record my Uber driver to protect my passengers.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello Francisco,
Thank you for taking the time to write a review.
We're really glad to hear you're having such a positive experience with your camera. We understand how important it is to record the road and the cabin in your work.
If you ever need help with your camera, don't hesitate to reach out to us at nasupport@nextbase.com, we'll be happy to assist you!
- The Nextbase Reviews Team
- Cons mentioned:Reliability
Rated 3 out of 5 stars
Needs to inclue the Nextbase sd card for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this camera, I had bought 3 522 cameras for family last year. My family loved the cameras and had no problem with them. So when i needed to replace my older dash camera in my car i figured the 622 4K was a good option. But i had problems with it locking up from the start. After emails with customer support. It turns out you have to use a next base sd card to keep the unit working flawlessly. The 3 I bought for family last year I had bought the Brand sd cards with them due to a deal Best buy had going on. For the price of this camera it really should include a Next base sd card with it. It would keep customers happy right out of the box and not have to deal with problems and possibly returning the units.
No, I would not recommend this to a friend - Pros mentioned:Video quality
Rated 3 out of 5 stars
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says to charge for at least 2 hours before connecting but i went straight for it and hooked it up.. At first I was having issues trying to connect the rear camera to the front camera after fiddling with the connectors the rear video finally showed on screen but only after twisting the wire a couple of times to secure the connection between the two cameras. After all that the camera started to work great but another problem came up..I'm using an 128gb memory card and supposedly its suppose to do loop recording but for some reason my camera will freeze after it reaches the limit. Again after messing with the device and formatting the flash card it started recording again had to do that every couple of days so it wouldn't freeze...but afterwards I'm not sure which setting I did but now its doing what it suppose to do and records continuously with loop recording and parking record with out freezing been a month since the issues and so far haven't come across any other issues nor has the previous issues came back. Overall, after all that hassle the camera is doing its job and recording. The video quality is clear even in 1080p..4K is really not needed but its there if you want. The app is a bit iffy in which takes a while to connect to the device but once it does you can view your recorded videos and choose which to keep if needed and download it directly to your phone. One of the downside to it is that you must be within range in order to connect or even watch a live feed. Would be great if I can actually monitor it from anywhere using the WiFi I have in the car but unfortunately the device only uses the WiFi to connect to mobile devices not data/internet.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Top Notch System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Camera for front and rear. easy set up and download for video
I would recommend this to a friendBrand response from Nextbase
Posted .Hello Craig,
Thank you for your fantastic review! We're glad to hear that you’re enjoying the front and rear camera features, and that the setup and video downloads were easy for you. It’s always our goal to make the experience as smooth as possible. If you ever need any assistance or have further feedback, don’t hesitate to reach out!
-The Nextbase Reviews Team
- Pros mentioned:Installation, Video qualityCons mentioned:App
Rated 5 out of 5 stars
Awesome cam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, looks seemless with hard wire kit. App could use some work but images and operation of cam are fantastic
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Rated 5 out of 5 stars
Good peace of mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera works amazing. It’s pretty much a set and forget. The installation process is very easy and once it set up, it’ll do all the work you need automatically without having to think about it. also, the video quality is really good. I recommend this camera 10 out of 10.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review. It’s great that you are having such a positive experience. This is what we aim for with our Dash Cam’s performance. Thank you for sharing!
The Nextbase Review Team
- Pros mentioned:Parking modeCons mentioned:Battery life
Rated 5 out of 5 stars
Expensive but I am happy with the purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the clarity (4K) and features on this camera so much I bought two of them. One for each car. I like the feature that will let you keep the camera on even when you are parked. The camera charges of the car’s battery but if it detects the car’s battery going below 12 Volts, it shuts itself off. I had Best Buy put it on a toggle switch for me however so I can turn it off manually while in the garage as I don’t need it recording in the garage.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Good state-of-the-art dashcam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very capable dashcam, especially when the optional rear-facing camera is plugged in: it snaps onto the side of the main cam. Lots of resolution and frame rate options, and the 4K front-facing video is quite good. It's a little shaky (in a track car with no suspension movement) but steady in a car with reasonable suspension. The UI is good once you get used to the relatively slow touch screen response (this isn't a smartphone). The companion desktop application is fairly well-featured too.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Dash cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera works good video quality is amazing!!
I would recommend this to a friendBrand response from Nextbase
Posted .Hello Luis,
Thanks so much for the great feedback! We're happy to hear you're enjoying the camera and that the video quality is hitting the mark. If you ever have any questions or need support, we're just a message away. Have a safe driving!
-The Nextbase Reviews Team
Rated 5 out of 5 stars
The best dashcam for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the compact size; does not obstruct vision. Good resolution; easy to connect to the iphone
I would recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for taking the time to leave a reviews, we're happy to hear you're liking the size and enjoying the good resolution of the product. If there is anything else we can help you with please let us know! Safe driving!
-The Nextbase Reviews team
- Cons mentioned:App
Rated 1 out of 5 stars
Froze within 4 days
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After getting in an accident where a dashcam would've proved useful, I immediately decided to get one. After some research, I landed on this one from Nextbase. I also got the Rear Dashcam. It was installed by Best Buy. Everything seemed fine until I decided to setup the app. I had to do a firmware update and that went well. When I started downloading videos to my phone, the camera froze. I couldn't do anything to fix it. After looking online I found out that pressing the reset button would restart it. It worked, but it was a pain, because it's one of those pinhole buttons you can't press with your fingers - you need something small enough to fit in a pinhole. If I didn't have something like that handy I would've been out of luck until I got home. Not really what you need in an on the go situation. After this experience, I read online, that there were tons of people complaining about this problem, and that there was no real fix in place yet. Not only that, but there are overheating issues as well. I had this problem too when downloading videos. The camera was really hot to the touch - and it was cold outside (upper 30s F) . I can't imagine what this would be like when it's 90 degrees F. The fix apparently is to buy a Nextbase SD card, which is significantly more expensive than a generic one. Some online stories say this didn't solve the overheating problem either. All of this is annoying. I can't even say how well the video quality is because I can't get the app to work well enough to download and view videos because the camera freezes. I don't really want to deal with all of this when I've had to spend 500+ bucks for a setup. I would not recommend this camera.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
I am very sorry to hear that you had problems with your 622GW. Freezing is symptomatic of an SD card problem. I'd recommend a Dash Cam compatible 8GB -128GB U3 Micro SD card, specifically designed for Dash Cam or CCTV usage. Using a dash cam compatible SD card instead should then allow your Dash Cam to function as designed. The card needs to have a minimum continuous write speed of 48MB/s. For guaranteed functionality and warranty of the SD card itself, we always suggest using a Nextbase Micro SD card within a Nextbase Dashcam.
If you need any further help, please contact support@nextbase.com.
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Would Get 5 Stars If Battery Held Up
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint about this dash cam is the battery. It is under warranty for 6 months, but it won't make it. I tried modifying my cams to accept an external battery, but I smoked one of them by my own stupidity. I will still but another one since the mod was a succes on the other, and I know what my to do if I face this issue with batteries in the future.
I would recommend this to a friendBrand response from Nextbase
Posted .Hi Chris, thanks for your review! The battery is meant to be connected to a power source in order to operate optimally. Glad to hear your modification worked for you though! If you have any questions or need any assistance, please email us at nasupport@nextbase.com.
- Pros mentioned:Video qualityCons mentioned:Firmware update
Rated 1 out of 5 stars
Try something else
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software sucks. The App won’t open, then when it does, it can’t find the videos on the camera. I can play them on the camera, but the app can’t find them. Also it overheats quite badly and I had to take it out of the car for 4 months because it couldn’t handle the Arizona heat. I bought this dashcam, the rear view cam, the interior cam, and paid Best Buy to install. It wasn’t cheap. Note you cannot use the interior rear camera for the cabin and the rear camera out the back. You can only have one or the other plugged in. Despite the reasonably good video quality, this wasn’t worth the price. It was the most expensive camera they had, I expected top notch performance. You cannot make out license plates with this camera despite the good video quality. This should be simple to use. I’m incredibly disappointed it’s just so difficult.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review.
I am sorry you had this experience. If you can’t find the videos on the app, it would most likely be a setup issue or the SD Card. We would gladly look into this for you.
Our Dash Cams are designed to endure high temperatures. If there was something affecting the performance, we could help you find the cause of the problem and fix it.
Could you provide a sample video so we can advise? We would like the opportunity to address these issues and provide the correct information.
Please email us at nasupport@nextbase.com
The Nextbase Review Team
- Pros mentioned:Video qualityCons mentioned:App
Rated 3 out of 5 stars
Apps are disappointing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great camera don't get me wrong, I'm only giving it 3 stars because of both the desktop app and phone app do not work as intended. When I was hit, the app crashed and I couldn't pull up the video for the officers. When I pulled it up on the desktop, the footage was clear but the camera didn't stabilize fast enough to get a plate. It's a good cameras, I will continue using it, but the apps need some work.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Very detailed and clear videos
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th dash cam, but my first with Nextbase. The detail on this camera is fantastic. So far, no issues. Highly recommend this camera. Would love to see this for about $50-$100 cheaper, but for now, the price was worth the quality of the video it puts out.
I would recommend this to a friendBrand response from Nextbase
Posted .So happy to hear that you like your 622GW! It really is a top-notch camera with all the bells and whistles. Thank you so much for sharing your review!
- Pros mentioned:Installation, Video quality
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use. Fantastic picture quality. Hopefully I will never need video proof that it was the other driver's fault, but should I, I feel confident that this camera will provide me with the necessary video footage.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello, Thank you for taking the time to leave your review. I am very pleased to hear that you are happy with your 622GW. If you do have any questions, please give our support team a call on +1 (800) 280-5178 or email nasupport@nextbase.com
- Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Good Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The big difference between this model and others is the screen on the camera, the ability to download video to your phone (via app), and hardwire capabilities (via kit), as well as video quality. The first camera I bought as a gift for my in-law. They like it and it’s easy for them to use without sacrificing anything. After that experience, I bought one for myself.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Great Car Cam though Pricey
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dash cam worked good and the image stabilization was top notch. The functions for working with the camera could be awkward when trying to change zoom settings or to reconnect access to the phone app. I would buy again though.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review.
It’s good to know you are happy with the 622GW’s performance and image quality. If you are having any issues reconnecting to the app, we can help you find a solution.
Please email us so we can sort things out for you: nasupport@nextbase.com
The Nextbase Review Team
- Pros mentioned:Video qualityCons mentioned:App
Rated 5 out of 5 stars
WORKS GREAT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this dashcam for one reason, it actually works, the last one i had only lasted a month, the only thing I could give a negative is the App is a bit hard to connect to most of the time, but other than that it works like it's supposed to.
I would recommend this to a friend - Cons mentioned:Heat
Rated 4 out of 5 stars
Works great, doesnt like the heat though
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera works great, the Arizona heat did kill one of them though and it needed to be replaced. If you live in the south I would either buy something else or keep your car in covered parking. Either that or have total tech protection like I did
I would recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review.
We appreciate the feedback. Our Dash Cams are tested to endure high temperatures without this affecting their performance. However, like any device, they would need some care under certain circumstances.
Please email us so we can provide more information: nasupport@nextbase.com
The Nextbase Review Team










