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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 84 reviews

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Rating by feature

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are delighted by the Genius Remote Extender for its easy setup process. Setting up the device is a breeze, as mentioned by many users. The remote control feature is also well-received, allowing users to control multiple devices with a single remote. However, some customers have concerns about the battery life, as the batteries tend to drain quickly. Additionally, there have been reports of compatibility issues, particularly with Sony surround sound systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 84 reviews
  • Rated 4 out of 5 stars

    Works as advertised, New battery needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just make sure you fully charge the battery and pair it with a brand new battery in your remote.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    It works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as promised inside a cabinet to control my TiVo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works great with comcast. Hidden in a closet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, it is very easy to use. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as easy to set up as explained in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product is good but could have been explained a little better in the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok from 15' away in a cabinet, not great but worth the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only 6 feet from my tv in a closet but will not work with the door closed whole resend for purchase. Plus I had to order it twice. First order I was in the store and it was missing parts so the salesmen agreed to order it for me. So nice he mailed me the one with missing parts. I had to return it to get another one and it no longer was on sale and had to pay more plus to trips to the store that is NOT in my town.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 2 out of 5 stars

    Range is not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After searching many options this was the only range extender best buy haf to offer....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for multi devices. Would recommend to hide wires

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a device to control cable box behind a cabinet door. Failed to do that. Would not recommend for this purpose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. I did find the instructions confusing at first. I had to read both the instruction book and the instructions on the box together several times.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried at least 3 different times to get this unit to work with a Harmony universal remote and I can never get everything to work. The photoeye connections are a little too short and are very sensitive. It takes quite a while to find the exact spot to make them work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a solution to put my blu ray player on the other side of the wall and this works very well. No issues connecting, etc. Good product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worthless with Dirctv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my directv remote, with two batteries, I would continue to receive the warning that battery's were low and to change them. Total PITA. Bought the pyramid things and like them so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No wires to run. Found directions confusing at first. Had to read both.booklet and instructions on box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in a cabinet with all my cable equipment. No need to leave doors open. It is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will do what it is supposed to do, however, was not the exact product we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as its supposed to, unlike a different remote extender I previously tried.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy this one, only one connection eye.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had one connection (eye) and with any sunlight did not work. Also, does not work well through walls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a wireless device for my TV. This one works great.

    I would recommend this to a friend
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