Customer Ratings & Reviews
- Model:
- WNIP2-4L1
- |
- SKU:
- 6411045
Customer reviews
Rating 3.6 out of 5 stars with 225 reviews
(225 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers are positive about the 10 Channel Wi-Fi NVR security system, frequently praising the excellent picture quality and ease of use. Many also highlighted the effective night vision capabilities of the cameras. The accompanying app also received positive feedback for its functionality.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Malfunctioned and Poor Customer Support
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two cameras stopped operating only 17 days after purchase. Manufacturer support non existent. Extremely poor manufacturer support and guidance.
No, I would not recommend this to a friendBrand response from Night Owl
Posted .We sincerely apologize for the issue you have been experiencing and support you have received. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Rated 5 out of 5 stars
Home Protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the money and easy to install. Running the wires was a bet tricky, but I did it.
I would recommend this to a friendRated 5 out of 5 stars
Great Camers for Home Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras. Were able to monitor our home even when we travel. This was a great purchase.
I would recommend this to a friendRated 5 out of 5 stars
Swcurity camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, professional, very satisified, timely, explained ecerything
I would recommend this to a friendRated 5 out of 5 stars
Great improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great resolution. Good improvent from earlier versions.
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your money with that device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good system , very big lagging on live streaming on PC and Mobile , unable to watch the recorded video online all video can be which only through the device itself with your TV !!
No, I would not recommend this to a friendBrand response from Night Owl
Posted .We sincerely apologize for the issue you have been experiencing and support you have received. Unfortunately, we do not have any technical support agents available via social media and the issue you are having requires troubleshooting by our technical support team. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Rated 5 out of 5 stars
Great!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras with fantastic resolution and easy to install!!
I would recommend this to a friendRated 5 out of 5 stars
Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality, meets expectations 24/7 home security!
I would recommend this to a friendRated 5 out of 5 stars
Home cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my indoor cameras their the best!!! I love them
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am Very pleased with my purchase, easy to set up
I would recommend this to a friendRated 2 out of 5 stars
Nightowl camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned immediately as the box was misleading and was not.compatible with our house
No, I would not recommend this to a friendBrand response from Night Owl
Posted .Hi Kris. Can you please provide us information as to what was misleading on the packaging. This system is sold and marketed as an AC Powered Wi-Fi system. We would love to get more information from you as to what you found misleading with the product. Please email techteam@nightowlsp.com at your convenience. We look forward to hearing from you.
Rated 5 out of 5 stars
Cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this brand very happy with purchase will come back
I would recommend this to a friendRated 5 out of 5 stars
Best security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this. Nite owl camera . They have also light mode
I would recommend this to a friendRated 5 out of 5 stars
Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came without a problem had no problems with delivery
I would recommend this to a friendRated 5 out of 5 stars
Camar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Very clear easy to install .
I would recommend this to a friendRated 1 out of 5 stars
ZERO STARS! Don’t, just don’t buy Night Owl.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wired Cameras...Garbage Wireless Cameras...Dumpster Fire Garbage Customer Support...Hours Wasted, No Results Night Owl Experience...Horrible Spare yourself the frustration.
No, I would not recommend this to a friendBrand response from Night Owl
Posted .Hi there. We are sorry to hear you feel this way about our product. We would like to learn more and turn this around. But we will need some actual detail about your experience so we know how to best help. Please email techteam@nightowlsp.com with your name, best contact method, time of day to reach you and a brief statement regarding your current experience. We will promptly follow up with you and work to drastically improve your experience.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
My purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im very pleased with purchase would gladly recommend this product to family member or friends
I would recommend this to a friend Rated 4 out of 5 stars
Overall good camera system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 cameras set up around our house. They are pretty good at catching the events. There have been times where an event has not been completely recorded.
I would recommend this to a friendRated 1 out of 5 stars
Not satisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t care for it ! The picture keeps freezing and one of the cameras stop working. Wanted wireless but I’d rather go back to my old wired one
No, I would not recommend this to a friendBrand response from Night Owl
Posted .We apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Rated 1 out of 5 stars
Wasted my money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasted my money!!! A month later and it still won't connect to server! And of course, you can't call, you just have to try to find a solution online.
No, I would not recommend this to a friendBrand response from Night Owl
Posted .We are sorry to hear you are having an issue connecting. We do not currently have any issues affecting connectivity. We always encourage customers to first look at our vast online database including our manual, troubleshooting guides and how to videos before calling. However, we do have agents available for live phone support and live chat. Please visit support.nightowlsp.com and if you need further assistance, all you need to do if tap Contact Us. Thank you.