Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 3.6 out of 5 stars with 225 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers are positive about the 10 Channel Wi-Fi NVR security system, frequently praising the excellent picture quality and ease of use. Many also highlighted the effective night vision capabilities of the cameras. The accompanying app also received positive feedback for its functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 225 reviews
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issue with the cameras. Possible update late after fully programming them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Night Owl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not told the complete info about this unit. I do not have an Ethernet hook up and was told I could used hotspots just fine. Not what instructions say. Still in box and not using. Waiting til I have some sort of interest with Ethernet ports.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Good afternoon. This system has built-in Wi-Fi to communicate wirelessly with the AC Powered cameras. However, to remotely view the system from a Smart Device or computer and to get automatic firmware updates, the Wi-Fi NVR needs to be connected to the Internet (any working network access point) via Ethernet cable. Again, that is not required (system can operate as CCTV and be viewed locally from a TV or Monitor without Internet). But for remote viewing, the system has to be hardwired to your Internet via Ethernet cable. Thank you for choosing Night Owl.

  • Rated 5 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I am really liking my new camera set. I like that I can check my phone and check to see what is going on around my house when I am not there this is the best purchase I made.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    I do not recommend it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the image quality of these cameras is ... very good. The problem is the application used by these cameras. it sucks. they should change it.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear you are having an issue with the App and remotely viewing your system. Please contact our technical support team so they can troubleshoot with you and gather more information as to exactly what issue you are having and provide a resolution. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Don’t recommend

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first few months, now only 2/4 cameras record sometimes. Wasn’t worth the money. I’ve tried resetting the cameras and even messing with the settings to no avail.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    My review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera system is nice working good but the camera adjust sucks up and down is all the adjustments you get no side to side and cheap screws for mounting cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are very pleased with the system. Does seem as though there is a delay in notifying us when there is activity. Thinking it's our Wifi (slow speed) that's causing this ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full featured security system that works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great security system! It's extendable and has a wealth of features. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night Owl

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this item. Fairly easy to install cameras on ceilings. The video feed is very sharp. The DVR commands are easy to access; most are intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product and bestbuy is the best platform.....i recomended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    NVR System

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install can access with App. Have caught several break ins mail theft, and a hit and run on one of our cars. Despite High quality video evidence Seattle PD has yet to even contact me on any of my open cases. Nor the Post Master General. Crooks running Free in Seattle.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work for me.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be high quality. I was disappointed that it won't use my expanded wifi and the cameras won't connect at 100 ft I have a Wi-Fi with an 800 ft range in an RV park.but this system will not work.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi Jerry. The cameras can be up to 300 ft. from the Wi-Fi NVR, but will not work at the distance you are attempting (800 ft.). If you are having issues connecting within the 300 ft. range, please visit your products support page at support.nightowlsp.com for assistance. We look forward to working with you to get your system up and running!

  • Rated 5 out of 5 stars

    Very well build cameras

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Night Owl cameras for almost 1 1/2 year and still working good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Night Owl review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. It goes what it says it will do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised . Easy setup and installation. Able to add multiple cameras to existing system. Highly recommend .

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't like

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get cameras to pair so had to return them. I loved my old set of night owl cameras but a storm damaged one .

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear you have had a negative experience with your Night Owl product. We would like to learn more and turn this around. Please email techteam@nightowlsp.com with your name, best contact method, time of day to reach you and a brief statement regarding your current experience. We will promptly follow up with you and work to drastically improve your experience.

  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent entry level system, great price, good value!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Night owl wireless cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless isn't actually wireless. I had to return because I didn't have plug in's on my awnings for the "wireless" cameras

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi Shelly. This is an AC Powered Wireless System, as listed on the product page and clearly shown in the marketing material. As the cameras are not battery-operated, they must be powered on using the provided AC power adapters and connected to an outlet. We do have some wire-free (battery-operated) cameras that are compatible with this Wi-Fi NVR. Please call our sales team at 1-866-979-0580 to learn more!

  • Rated 5 out of 5 stars

    Great tool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signal works great when it pairs to NVR, just need to have a really good Internet signal to be able to watch out site

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Night owl security system

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security camera system is good but delays in time and on voice talk back. The further you are from the system the more you get glitches and voice is distorted. It keeps logging me out of my app and saying I have no system available. This happens more often then none. Down call is it can be unplugged very easily.

    No, I would not recommend this to a friend