Customer Ratings & Reviews
Customer reviews
Rating 3.3 out of 5 stars with 3 reviews
(3 customer reviews)to a friend
Rated 1 out of 5 stars
Half The System Worked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After several months of frustration dealing with another brand, I decided to give this product a try. Mistake! Only seven of the twelve cameras worked. The chat with Tech Support was a joke. I mean, come on; fresh out of the box and half the system doesn't function? By the way, I am an Electrician, so the most obvious trouble spots (connections) are double-checked at installation. Back to the store this one went, too...swapped for another brand.
No, I would not recommend this to a friendBrand response from Night Owl
Posted .Good Afternoon. Very sorry to hear that you had a negative experience with our company. On the rare occasion that a product is defective out of the box, as occasionally products are damaged during transport, our team issues an RMA and the product is immediately replaced. I'm not certain if there were complications or miscommunications regarding this process, but i do apologize you had the experience you did.