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Customer Ratings & Reviews

$359.99

Customer reviews

Rating 4.1 out of 5 stars with 61 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the 8-Channel, 4-Camera Indoor/Outdoor Wire Free 2K 64GB Security System, especially regarding its easy setup, and clear video quality. The system also offers easy connectivity. However, some customers have expressed concerns about the battery life of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 61 reviews
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Everything you need for full home security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package has everything you need to protect your property. Includes 4 indoor/outdoor cameras, no need to purchase an SD card or extra storage. There's also an app. Easy setup. Easy to use. Has a built in light and 2 way speaker

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have worked great. I love them, they were an easy install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night OwlSecurity System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, we use them outdoors to scare the BEARS away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and keeps me alert of movement around my house and shop when I am not around.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Clemons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , should come with 4 batteries each .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only have two of these cameras working at once, I have plenty of internet to carry what they need but all 4 will not work at the same time and, it continually loses connection for a day or two before it reconnects itself.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi David, we're sorry to hear about your experience. We understand how frustrating it is when cameras go offline or don't stay connected consistently. This isn't the experience we want for our customers.
      Wireless camera performance can be affected by several factors beyond internet speed, including Wi-Fi signal strength, distance from the recorder, and environmental interference. We'd like to help troubleshoot your setup and determine why only two cameras are staying connected.
      Please contact our support team through chat on the Night Owl Support Site or by phone so we can review your system configuration and work toward a solution. We appreciate your feedback and apologize for the inconvenience.

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Best camera out there

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice security system I will recommend to to anyone quick setting ready to go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Batteries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice set of cameras wish I had known that if you want continuous recording don’t buy the battery ones don’t last long other than that I think it’s a great value

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, shows clearly, and batteries remain charged a good amount of time

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works as it should. Saves my files and wireless is very convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there in sleep mode and not on live . where as the wired STAY on .

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 3 out of 5 stars

    Pictures not so clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best to work right. Picture on so clear. Easy to work on computer. And that’s good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night Owl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security cameras. They stayed charged for longer than I thought they would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect! I just need a couple more cameras. :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras don’t last and the manufacture does NOT honor their 12 month warranty. Best Buy won’t do anything if it’s outside the return window even though the manufacturer isn’t honoring the warranty listed on the product page. One camera stopped working completely and multiple others sensors stopped triggering recording so they are useless to look at history when it’s not catching anything. Horrible customer service!!

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We’re sorry to hear about your experience and understand how frustrating this must be. This is not the experience we want for our customers. Please send us a private message with your contact information and any case number(s) you may have so our team can review your warranty concerns further. You can also reach Technical Support at (866) 390-1303, available 9am–9pm EST, 7 days a week.

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many problems. The battery life is a straight manipulation lie. It needs 4 batteries and it only comes with 2. The other 2 are supplemental but that’s how one gets some life out of the charge. You have to recharge them numerous times, about once every two weeks….. sometimes, it just plain old doesn’t work. User interface is easy, but some functions are missing that should be really simple. Not worth your money as it won’t meet your expectations.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for your detailed feedback. We’re sorry to hear that the system didn’t meet your expectations. Battery life can vary depending on camera placement, usage, and environmental factors, but we understand how frustrating frequent recharging can be. The system is designed to operate with two batteries per camera, with the option to add two more for extended life. We’d appreciate the chance to help troubleshoot and improve your experience—please contact our support team at 1-866-390-1303.

      —Night Owl SP Digital Support Team

  • Rated 5 out of 5 stars

    Night Owl Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love the night owl security camaras. They show a large area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best home security camera around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this system. Great quality all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night owl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the deal I got on this setup and the product is outstanding. Which they had more features to add like sounds.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need charged and after 2 month of use the whole equipment stopped working

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We’re sorry to hear about the trouble with your system. Wire Free cameras do require regular charging depending on usage and settings, but the full system should not stop working after just a couple of months. Please contact our support team at 1-866-390-1303 so we can troubleshoot and find a resolution for you.
      – Night Owl SP Digital Support Team