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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 3.8 out of 5 stars with 193 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers frequently mention the excellent camera quality, citing sharp video and clear night vision as significant advantages. The system's ease of installation and use is also a frequently praised aspect. Positive feedback highlights the straightforward setup and user-friendly interface. Overall, the product receives high marks for its performance and accessibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 193 reviews
  • Pros mentioned:
    Picture quality, Setup

    Rated 4 out of 5 stars

    Great Camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply setup and great picture. Worth the amount purchased for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wireless Cameras

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this cameras is ok. Sometimes you get delay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Camera system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, they where easy to install so far there ok!!!!

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      So happy to hear this! Thank you:)

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Start up camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Night Owl wireless system and it just didn't have enough power to stay reliably connected. I could never count on the wireless cameras staying connected and that's something that is very important with a security system. I replaced the wireless system with a wired camera setup and so far the cameras have been reliable. The wired cameras have fewer options (no sound and no infrared) but that's just something I'll have to workaround. The app is really lacking in features but that's something I can't do anything about. -- it works pretty good for a first-time-surveillance system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Great home security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product. Easy to install and setup.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for choosing Night Owl.

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Signal strength

    Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great with 1080p. But the cameras be loosing signal very often I even connect a repeater and a wifi extender and nothing seem to work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works as advertised for in home viewing however if you plan to monitor or view from remote locations ( anywhere not on your home WI-FI ) that is another story. I have a 1GB connection and still can't view with a mobile app. Works fine to monitor and record events just can't view remotely. I think the actual Nightowl can't transfer data fast enough to be viewed. Wish i had done more research. I've settled for checking events on my TV at home.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Good Afternoon. This issue would need to be troubleshot by one of our technicians. Please call 1-866-390-1303 at your convenience and one of our agents will troubleshoot the issue you are having. Thank you!

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good system, all the features I really need.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With four cameras and expandable to eight this system is everything most people would ever need. Cameras have very good color quality and low light capabilities. The system is easy to set up with clear directions. I only wish there were more kinds of cameras to choose from.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi Floyd. We appreciate your business and thank you for choosing Night Owl!

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good basic security system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night vision is ok, and net connection could be better. HOWEVER, I really like not having a subscription and local storage instead of cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good, not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had experience with this model at work so I bought one for home. I've had lots of challenges getting cameras to connect. The extension antenna provided does not pick up as well as the short antenna. Video quality is good.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Wifi wireless security camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system, but 6 out of the 8 will hook up, I moved everything to get great wifi signal, all 6 have full bars but not the others work on them later when the weather breaks some.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Wireless version is really bad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up clear vision but i personally had alot of trouble with this product, wont buy night owl again, from time to time it disconnects by itself, now i habe about 3 weeks i cant see the camaras in my phone, i tried factory reseting it twice and still cant see them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    I have it working, i think.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because it works on wifi, the cameras, 2 so far, were easy to install. Maybe it`s me but I had a hard time getting past the login process. I also wish the instructions were easier to access. I have 1 camera which goes off line periodically. I don't understand why because it is only about 40 feet from the recorder. Although I bought it in July I only got the app working today. 8/30/2019.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Good Afternoon. This issue would need to be troubleshot by one of our technicians. Please call 1-866-390-1303 at your convenience and one of our agents will troubleshoot the issue you are having. Thank you!

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Night owl

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality cameras work great when you have them connected to a monitor only downfall is the app sucks doesn’t load any recordings .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Torn with my decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this about two months ago. The cameras are really good quality. However, the app and program that come with it not so much. The one camera seems to go off and on and with no reason. The app seems to function only when it wants to. I would have better peace of mind if I could review my home and it’s surroundings as the security was intended.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are easy to install and use. Looking at the playback is easy also. For anyone looking to get security cameras for the first time, I highly recommend these.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the strong recommendation and for choosing Night Owl!

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works perfect for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the DVR is high, the signal from the cameras will be great. I like the picture, clear on day and night time.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for being a Night Owl customer!

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Average system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated in other reviews, the app to view while away is not of great quality. We also have several times that the cameras will lose signal. At this point we do not know if it is a user set up error or the system.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Please call our technical support team at 1-866-390-1303. Our agents are standing by and happy to assist all customers with setup and product issues. Thank you!

  • Pros mentioned:
    Night vision, Picture quality

    Rated 5 out of 5 stars

    Crystal clear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera system so far. Excellent night time filming. Crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use.Great picture.Sound pickup is clear.App easy to download to phone and work without problems.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for choosing Night Owl!

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