Customer Ratings & Reviews
- Model:
- BTD2-81-8LSA
- |
- SKU:
- 6472240
Customer reviews
Rating 4.1 out of 5 stars with 264 reviews
(264 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the excellent picture and sound quality of the 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p HD 1TB DVR Spotlight Cameras. They also praise the system's ease of use and straightforward setup process, making installation a simple task. The user-friendly app is frequently highlighted as a positive aspect. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Easy to use and great quality buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All around very pleased, easy to set up and figure out.
I would recommend this to a friendRated 1 out of 5 stars
Last about 18 months..and they are fine about that
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought these cameras around 18 months ago, over the first year there was about three times we had to go into the attic and reset the system (and if you change your wifi provider you have to delete the entire system and start again!. So again the system went down and after over an hour of them on the phone telling me do this, do that, they then decide it is faulty and they can tell me the price for a new system! I remind them it is 18 months old, we have cameras everywhere drilled into our walls..and was this as long as I could expect it to last!18 months! Both live agents cut off their chat with me and despite requesting a copy of the transcript, neither of them sent it! So now I have an 8 camera system, 18 months old that is faulty, but they wont replace it.
No, I would not recommend this to a friendBrand response from Night Owl
Posted .Your product comes with a 1-Year Manufacturer's Warranty. For more information, please view the following link: https://nightowlsp.com/terms-and-conditions.
Rated 1 out of 5 stars
Dont waste time or money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible connection to wireless product. Would connect and then say there is an issue and disconnect. Once connected one time device had to be reset to connect again. It would not reset. Tried this on multiple wireless cameras and same thing happened everytime. Horrible interface. I am a network engineer and this should have been the easiest thing I install. Nope, garbage until company fixes interface issues
No, I would not recommend this to a friendBrand response from Night Owl
Posted .We sincerely apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Rated 1 out of 5 stars
Might as well stay at home a pull guard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The app is broken so no way to remote view and repair is impossible.....I hate myself for buying it and customer support is horrible....
No, I would not recommend this to a friendBrand response from Night Owl
Posted .The recent Android update caused issues with 1000's of apps available on their platform. Night Owl released an update on 12/21/22 that fixes the issue that Android caused.