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Customer Ratings & Reviews

Your price for this item is $275.99
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The comparable value price is $549.99

Customer reviews

Rating 4 out of 5 stars with 239 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers enjoy the excellent camera quality, producing clear images even at a distance. The system is praised for its ease of use and straightforward installation process. Many found setup and configuration simple and intuitive. Overall, the positive feedback highlights a user-friendly and high-performing surveillance system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 239 reviews
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great and easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and get running, cable running to cameras are 65ft

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    You won't be disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I've ever had. Super great quality. Night and clear at all time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Camera from night owl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough not even a moth , one of the cameras not working

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy install, easy set up and great picture

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Definitely worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system works great great quality picture and app is nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system. Very reliable and easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality that i went to get another set love them

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras easy install pictures and videos looks good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Night owl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good vison night and day but limited zoom on monitor and hard to view on phone

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Say Cheese

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras and easy to use! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Makes shady neighbors think twice.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to clearly see all going ons near my home.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Decent camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. They are quite east to use and the quality is nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gets too hot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this four times in one day always a new problem hard drive keeps hoing out now and it hates the heat started great but created its own heat in a ice box so do not buy its a theifs dream

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Night owl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cameras Work good, very clear images. Easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    “Dvr” Not working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check your cameras when you buy them, I bought this camera 1 week ago and when I finished install the cameras the Dvr was not working. Some of these have problems and after X time they do not accept returns. BE careful

    No, I would not recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture Is crystal Clear. Pairs well with my 4K uhd tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. This senior had no problem following the instructions. The software download from google was a great compliment to complete the package. Best Buy Total Tech was ready to help if I should have a problem. The cashier went over and above on some of my price questions. 5 Star...

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you very much for the detailed feedback. We are so happy to hear the product is meeting your expectations and performing well. Thank you for choosing Night Owl!

  • Rated 4 out of 5 stars

    Very good 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good cameras but it would be good if you could here what’s going on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could have been better for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, there are troubles with hard drives working properly, I wasn’t the only one, but many encountered the same problems. If you want to use it properly it needs to be connected to the internet via cat6 cable. If you don’t the DVR can’t update and you won’t be able to record anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the trick. Not a real high quality set but reliable.

    I would recommend this to a friend