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Customer Ratings & Reviews

Your price for this item is $275.99
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The comparable value price is $549.99

Customer reviews

Rating 4 out of 5 stars with 239 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers enjoy the excellent camera quality, producing clear images even at a distance. The system is praised for its ease of use and straightforward installation process. Many found setup and configuration simple and intuitive. Overall, the positive feedback highlights a user-friendly and high-performing surveillance system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 239 reviews
  • Rated 4 out of 5 stars

    Work for what we want

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that can see them on the app since we aren’t at the property often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy installation!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the easiest self installation. I thought the power cords for the cameras were missing or that i would have to buy them... BUT, it turns out that I dont need any! Im giving four stars on quality only because the base on the cameras are plastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras im used this brand for myself and couple customers

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Unreliable system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed 4 of the 6 cameras. Had a simple power surge at home while at work. This knocked out all video on my phone. Requiring a hard reset when I got home, good thing I was local and not on a trip.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Good afternoon. That would occur with any video surveillance equipment if a power surge occurred. In the quick setup guide and manual, we strongly encourage all customers to connect the NVR to a surge protector or UPS (Uninterruptible Power Supply) for exactly these types of situations. Please contact our support if any questions on how to best achieve this.

  • Rated 5 out of 5 stars

    Awesome little cameras! With a great DVR!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, with tons of storage and lots of features. You can view and download captured video with the companion app, and it even marks events that were detected, such as a car or a face, or just general movement. Highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NiteOwl Surveillance System

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These security cameras are useless. I have had them for a year and they already broke down. The customer service for any technical problem is the worst.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy if you want something that is reliable.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works sometimes but most of the time doesn’t. Took 30 minutes to try to watch a 30 second video.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
      Night Owl SP Digital Support Team

  • Rated 3 out of 5 stars

    Must have at least 1 tb to use this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had internet I could use the product! Had I known I needed super strong internet I would have waited until I got fiber in a few months to purchase!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to set up and use. Only downside is. Outside a certain area the app begins to fail. Product itself is 100%. DVR 2TB is amazing playback. Sends you photos.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and install is quite easy. Quality of the video is not as good and noticed its starts talking with the notifications being turned off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Night Owl Security Surveillance system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is easy to navigate and love the features it has. Getting notifications on my cellphone from facial recognition it's a great function.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 1 out of 5 stars

    Do Not Purchase This unless you want a Headache

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is possibly the worst system that I have purchased. The cameras look good when they work, however the app is VERY VERY unstable. Install is easy, but I had many problems. I have a very Stable ORBI NETWORK and Super Fast Internet. The IP PoE experience with this system is horrible. I am a Cyber Security Expert with Technical expertise

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear you have had a negative experience with your Night Owl product. We would like to learn more and turn this around. Please email techteam@nightowlsp.com with your name, best contact method, time of day to reach you and a brief statement regarding your current experience. We will promptly follow up with you and work to drastically improve your experience.

  • Rated 5 out of 5 stars

    Great security camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A security camera system with a lot of features in an affordable package. The system is loaded with features and has no monthly fees

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback and choosing Night Owl.

  • Rated 5 out of 5 stars

    Smile4me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great way to see what is going on outside the house or even what's going on inside.It is easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are the best cameras that i ever see for that price ill recommend to any body very cheap price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Night owl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sytem ok. Features were hard to use. Had to call tech support to get it to work at all. Over an hr.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and happy with the night owl equipment. Also the ring doorbell as well I more safe and secure .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! I love this cameras the quality it’s really good I definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good low price brand!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far but time will tell! Had the old system it’s not to try their 4K. IP is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price Fir Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on Cyber Monday and it was too good of a deal for this quality camera system

    I would recommend this to a friend