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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 3.8 out of 5 stars with 193 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers frequently mention the excellent camera quality, citing sharp video and clear night vision as significant advantages. The system's ease of installation and use is also a frequently praised aspect. Positive feedback highlights the straightforward setup and user-friendly interface. Overall, the product receives high marks for its performance and accessibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 193 reviews
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with this cameras. the installation was easy. the signal from the cameras to the receiver is pretty decent. I think the only thing I have to say about this cameras is: when you have to review video, it needs to be more intuit. fast forwarding and rewinding. Also downloading video to flash card is not possible, even if you have enough memory in the flash card, well at least for me I have not been able to download. I had to video tape the video.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Clear camera quality!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the system within a short amount of time and it was easy to set up and put into operation. Tech support was very helpful.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Happy to hear our tech support team was able to assist! Thank you for choosing Night Owl!

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love the cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is a bit slow. But the cameras look amazing! Love that it sends me motion alerts. These we an addition to a set I already had.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi Steph. Thank you so much for the review and for choosing Night Owl!

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great Price and Easy set Up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is so easy to set up and it works Great I would recommend this for first time User

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for choosing Night Owl and for the recommendation!

  • Rated 4 out of 5 stars

    Great for DIY selfers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't interested in the cloud storage, Just a window to the outside. Recording is within their box. Needs it's own tv pulg in to work with the the things available. Plugged into the router and it appears on the PC and phone just fine. Software and features are not a dynamic as my discontinued single 8 year old Logitech camera, but it cost more the the entire Night Owl unit. Central positioning is important to connect the wifi cameras to the unit. Good unit for the money.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for taking the time to review your product. We truly appreciate your feedback!

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not truly Wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they were going to be truly Wireless or Bluetooth something to that effect but it only came out of beat at the cameras need to have current so you have to plug in Outlet. I already had the hardwire one so this was not a bandage to me little disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Poor Security System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the night owl security camera system to replace my Arlo security camera system so reading reviews on a night owl, I decided to give it a try so once I had my cameras in place, the DVR set up and everything downloaded on my phone, the system was is and running I plugged the cameras in and then my bedroom camera went out, it stop receiving signal from the DVR box which is located approximately 20 feet from the camera I did multiple troubleshooting on the system and has yet to get that camera back to working also looking at the camera system on my phone, there’s no way you can go back in time which it has it listed there that you can but for some reason another it doesn’t and I have it on continuous plus motion so I should be able to review it at all times, but it won’t allow me too I’m going to return this back to Best Buy and order me a Lorax wire-free camera system which my relatives have at their house and he does everything that the Nightowl supposed to do, so for a little bit more money, I will buy a better system I have nothing against Nightowl and their security system but for me it just doesn’t work for me

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear you had trouble getting the system setup. We provide round the clock technical support to assist with these types of issues. We wish we could have been allowed to help you more. If you have yet to return the system, please email [email protected] with your best contact information. One of our advanced agents will follow up with you promptly. Thank you.

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Nice Pictures

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a old Uniden wireless system. The wireless range is key for where I live. I'm very disappointed with the "300 foot" advertised range. I put one camera on my shop, approx 90 foot from the house and got "no signal". Added the included "9ft extender antenna" and mounted it on the shop roof, moved the receiver into a front window, { where I don't want it} giving a line of sight in between the camera and receiver. Still no signal 90% of the day. The night vision is more than excellent, the images are incredible, but for $400, very, very disappointed with the range. The included password setup is very, very annoying and it has no memory of your settings if it loses power.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Buying the Night Owl is Wise

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fine, versatile system for monitoring the outside of your home or business. The system was easy to install and doesn’t have batteries that need to be recharged. You may need an electrician to hardwire outlets for you. I really like this system and the ability to monitor from a distance what goes on outside our building.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture and capture features. Had to buy additional cable as system comes with limited amount.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for being a Night Owl customer!

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had mine installed through best buy 3rd party. A couple of glitches getting all cameras up and running. Said my WiFi but after a couple of days they all started working. Gives you real time recording. They have a app that you will have to download. No 3rd party to monitor. You can self monitor.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the feedback and for choosing Night Owl!

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Good product & easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product & easy to setup. Good quality video output too.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great and easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great for outdoor security cameras. It reaches far for the WiFi of each camera

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Gold setup camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use...easy setup.....see everything you need....

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for choosing Night Owl!

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great cameras. Very good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great. You can hear every sound. So easy to install

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review!

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pretty good camera. Like that it came with 4 but have the option to add more.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Awesome. Thank you for the review and for choosing Night Owl!

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wireless camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is okay. The product was not as versatile as I would have liked.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review. We would love to hear more from you regarding your experience so we can incorporate your feedback. Please contact our support staff, at your convenience, to provide more details on your review. We look forward to hearing from you.

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can see everything going on day or night. I love the fact that it can be set as a 24/7/365 recording. You an bring up the images on your phone and can hear everything that is going on with it’s great sound. Best investment we have made for the safety of our family and the neighborhood. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hooked up the cameras and got them placed where we wanted them to be, however the base does not swivel in a any direction..it just goes up and down and not side to side..hard to adjust.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback and for choosing Night Owl!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Home Security System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great Home Security System..it was fairly simple to install but it takes longer than they say it should! You have to get the cameras in just the right range n that takes time.. But it is nice when it's done! The system is 1080p and we hooked it up to a New 32"Vizio that is 1080p...Great picture!!

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback! We are so happy to hear the product is working well for you.

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