Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 3.8 out of 5 stars with 193 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers frequently mention the excellent camera quality, citing sharp video and clear night vision as significant advantages. The system's ease of installation and use is also a frequently praised aspect. Positive feedback highlights the straightforward setup and user-friendly interface. Overall, the product receives high marks for its performance and accessibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 193 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works exactly as needed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item delivers exactly all that I needed. Works clearly.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for reviewing your product! We are glad the product is covering your security needs.

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good System

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System work good even when I added to more cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good camera Surveillance system

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good system for what we needed. good picture

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    picture clarity very vividc.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main concern was the picture quality which was very vivid.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi ozzi and thank you for the review! Much appreciated :)

  • Rated 4 out of 5 stars

    Okay but,

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy enough but video lagged and the sound through the speakers were sub par.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      If the video is lagging, you simply need to change the Wi-Fi channel. By default, it is set to Channel 11. If you have a lot of traffic on Channel 11, it can lead to a lag. Try a different channel with less traffic and that should fix the issue. Thank you!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well at night

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear images and great WiFi coverage. Easy to operate

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Night owl cameras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product Can see and hear things clearly

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you! The 2-way audio is a great feature for any security system :)

  • Rated 4 out of 5 stars

    Good but some issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but the app crashes sometimes and doesn’t worK on certain phones

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are very sorry you are experiencing connectivity issues. For the best connection, please ensure you are meeting the products minimum Internet speeds (see Specifications). Also, when connecting from your Smart Device, we recommend using a reliable Wi-Fi connection. If you need additional assistance, please visit https://support.nightowlsp.com/hc/en-us. Thank you for choosing Night Owl!

  • Rated 4 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with one camera. Contacted company it was replaced quickly..

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Sorry to hear you had an issue. But happy to hear it was quickly resolved. Do not hesitate to reach out if you have any further trouble or questions.

  • Rated 4 out of 5 stars

    Woot!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woot! WOOT! WoOt! wOoT! Is that 50 letters!?! Thanks!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are times where cameras do not record. Easy to hook up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can monitor 24/7. But is not worth the money. Not sensitive enough. birds, animals can just walk through frame and alarm notification doesn't go off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras have everything I needed in a security system. They do fail to record and upload the recorded videos to the app after a certain number of recordings. I hope they fix this.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Please contact our technical support team, at your convenience, and one of our agents will help. They are standing by 24/7 and can troubleshoot with you. Simply call 1-866-390-1303. Thank you.

  • Rated 4 out of 5 stars

    Great Cameras for Anyone !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drawback is no voice activation w/Microsoft ph.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for choosing Night Owl! Yes, our systems are compatible with Apple and Android Smart Devices, but not windows based phones.

  • Rated 3 out of 5 stars

    Timing isn't right.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this for it handy to use out. My only problem is the recording for 60 seconds then stopping for short time. You may be missing some action

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, but took too long to set up and the hard drive was defective right out of the box and had to buy a new one because the cameras were already set up.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      This product comes with a 1 year warranty. Simply contact our free tech support at 1-866-390-1303 and they can assist with a warranty claim for a defective part. Thank you for choosing Night Owl!

  • Rated 1 out of 5 stars

    Night Owl NVR Designers Should Go Back To School

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NVR Night Owl box shows a picture of the camera mounted on the house eaves. I believe that most buyers want the camera mounted high on the house for visibility and theft prevention. The eaves are the best place for installation. The Night Owl NVR camera is provided with a ~12 inch DC power input cord. Night Owl also provides an AC/DC converter on a ~9 foot cord to connect to the camera power cord to AC power. Night Owl DOES NOT provide an extender cable to allow for camera-to-power outlet distance greater than ~9 feet. Neither can one be found elsewhere on the market. It's an extreme curiosity how Night Owl can advertise eave mounting when 99.999% of all homes DO NOT have AC power available within 9 feet of the eaves of any house. It goes without saying that their camera system cannot be installed on my home and has been summarily returned. Night Owl "designers" have earned a rating of Zero Stars, both for them and their product. Congrats Night Owl!

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Good Afternoon. These are standard AC power adapters. If you need to go further than 9 ft., all you have to do is use a standard extension cord to bridge the gap. If the cord will be exposed under the eave of your home, then use an extension cable with the appropriate weather-resistant rating. Much like a string of christmas lights, an extension cable can be used to connect the camera to an outlet. Thank you!

  • Rated 5 out of 5 stars

    Great camera overall!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ordered a camera from Amazon was a piece of junk the night owl that I purchased from Best Buy is a little more expensive but hands-down 100% free delivery over I save me over $150 versus Home Depot!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done the research on this product so I was comfortable with my purchase. But once I bought it I was very impressed with the quality. Great buy and price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a bad plug and fight to get another one. Which I lost so I had to go to Amazon to get one.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Sorry to hear you had an issue with one of the adapters. If it happens again, please call our tech support team who will assist you with a warranty claim free of charge!