Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 3.8 out of 5 stars with 193 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers frequently mention the excellent camera quality, citing sharp video and clear night vision as significant advantages. The system's ease of installation and use is also a frequently praised aspect. Positive feedback highlights the straightforward setup and user-friendly interface. Overall, the product receives high marks for its performance and accessibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 193 reviews
  • Rated 3 out of 5 stars

    Camera

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little difficult to program. Works fairly well. Cameras are a little narrow on their field of view

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The security system that fits my needs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a system with no monthly fees, ability to access remotely with my smart phone and the ability to record events as well as view live feeds. So far I feel like this is a very good system.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      That is great to hear. Thank you for the feedback and for choosing Night Owl!

  • Rated 5 out of 5 stars

    Plesantly surprised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent way too much time trying to figure out the app on phone. Good thing i called because there would be no way for me to know the right app. The app in instructions is wrong!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Worked 45 days

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the camera system on July 15 and it hasn't worked properly since the end of August. It won't allow any of my devices to connect any longer, which is required to have the 2-way communication. I am disappointed in the product, to say the least.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Good Afternoon. This issue would need to be troubleshot by one of our technicians. Please call 1-866-390-1303 at your convenience and one of our agents will troubleshoot the issue you are having. Thank you!

  • Rated 5 out of 5 stars

    Night owl

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing I like about this camera is the ability to communicate it with my family when I'm away I able to see them and talk to them too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    poor wifi

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wifi cameras do not reach throughout my house, items didn't meet my expectations.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Secury cameras owl

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some camares dont work good sometimes,with 100 megas of internet....their are wirerless...

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Please contact our technical support team at 1-866-390-1303 and one of our agents will assist with your setup issues. Thank you!

  • Rated 5 out of 5 stars

    WRONG ONE BUT DAUGHTER HIGHLY RECOMMENDS

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WANTED WIRELSS SO I RETURNED IT, MY DAUGHTER SAID IT WAS A GREAT PRODUCT BUT I COULD NOT HOOK IT UP THAT WAY AT MY HOUSE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy Customer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice cameras. Crystal clear image even with no light. I keep an eye on my shop from home or my other office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Return

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it due to my internet speed not being fast enough to use it.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Sorry to hear you had this issue. Internet speed is of critical importance for remote viewing via a computer, smartphone or tablet. However, it is not needed for local viewing from a TV or monitor. Thank you for giving us a try and do not hesitate to reach back out should you wish to review some other available options. Thank you!

  • Rated 3 out of 5 stars

    Not enough good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't watch the events on my phone, it is very sad! How can I fix it?

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.

  • Rated 5 out of 5 stars

    Bought for someone else

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for someone else and as far as we know they have had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night Owl Works well

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Night Owl 8 channel camera system works well as long as you get a good wifi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security camera

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent security camera system! Feel a lot more safe with this system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good to now. Nothing more buena hasta ahora

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for choosing Night Owl!

  • Rated 2 out of 5 stars

    Cameras difficult to sync

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to sync cameras. Not told how important it was to have a 1080p monitor. Cannot get it to record on motion. Makes me pick when I want to record. Not able to change settings from my phone.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi Shell. We are sorry to hear you are having issues with the system. Please visit the following link to connect with our technical support team who can assist. Thank you! https://nightowlsp.com/contact.html

  • Rated 5 out of 5 stars

    Very easy to install.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out if you can zoom in on objects outside.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      You can digitally zoom in via the App. Pease call our support team at 1-866-390-1303 if you need further assistance and thank you for choosing Night Owl!

  • Rated 5 out of 5 stars

    Easy to set up and use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Very happy with results. Will buy another system for each of my properties.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for choosing Night Owl and for the continued business!

  • Rated 5 out of 5 stars

    Great cameras

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them last year and quickly got to work on installing them at the house

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for being a Night Owl customer!

  • Rated 5 out of 5 stars

    Great cameras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we can see what's going on with our phones when we are not at home.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for reviewing your product! We are glad the product is covering your security needs.