Customer Ratings & Reviews

The system is not working or staying on. I’ve had Nightowl system in the past so I’m familiar with the system and hardware. For some reason unknown the system isn’t setting up properly I only get the night owl screen and then it blacks out and doesn’t even show me the setup window just nothing after the night owl screen it goes dark and I get “no signal”. I will be returning it.

The camera might be good but the set I have some of my camera not showing clear they going on and out. Some of the camera not showing at all. I have to take them back to store I believe I just bought an bad box

having a hard time setting up, customer support is difficult to deal with and very time consuming.

Having trouble viewing video from my phone. Contacted Night Owl, no help yet.

The cameras are not good quality but not bad for a beginner

Not worth the price, cameras are low quality junk.

Two of our cameras do not recognize motion to record and one of the cameras only after two months has lost its night vision. Very disappointed for the price we payed. Our last night owl system lasted 5 years before cameras quit working.

After having the cameras up for 2 months, my neighbors home got robbed and I was asked for the footage. Found out the cameras only recorded the first 12 days and failed to record ANYTHING on any camera.

The android app is terrible, therefore I will be returning the system. Without remote viewing, the system is useless to me.

I like this system. Few things not sure about. It says it's 2MP system and uses the Night Owl HD app but nothing will configure on that app. Not sure what the differences are but have to use Night Owl X app and system won't switch to the 2MP setting. I was hoping the system wouldn't send me so many false notifications but it mainly does on windy days. Other than that works good. Good picture on 1080p. Remote viewing is good. But would like the ability to review videos and scroll through video to see what I need to and not just sit through whole video(s) from device when I get an alert.

I used Ravo brand for years and its expensive but outstanding. I have 2 Samsung indoor wireless camera and outstanding app, but night owl app is not good at all. I thing my VGA port is not working. Called customer service but couldn't resolve this issue. System is less than 30 days old but paid $200.00 for installation so can't return it because I have to go through this installation process again. Tried 2 different VGA monitors and 5 different VGA cables but no results. Another issue s if someone comes by camera in all white clothing its not catching. Big mistake buying this camera. I bought this at Best Buy.

I opened up the box and checked that everything was there and went to work. Approximately 1 1/2 Hours later I had the first 4 of 6 cameras installed and was very pleased, my wire management has something to be desired but who cares it worked. the system is more than what I expected (quality wise) and that being tied in with an awesome Best buy price you can't go wrong buying this

The camera system is very easy to install and setup, but installing the cameras might be a little difficult especially when untangling them.

Great quality video. App works great for remote viewing. Customer service helped me resolve an issue I had ASAP! Customer service is available 24 hours and they are great.

Great system! easy to set up! We used this system to watch over our business.

Great set of cameras for our laundry room. Night view is a bit grainy though.

In the future i will look for a system that has hot swap hard drives separate from the one with the operating system on it.

I have 1st system bought at costco and work great. Everything just scan barcode and done. This is 2nd nightowl system and problem came! No way to get this work in mobile app or pc . I chat with Night owl support. NightOwl technician support remote my pc to set up for 2 hrs and GAVE UP. Another NightOwl technician said can't keep 2 NightOwl system work at same time, same network. But I buy another Lorex system and just scan bar code , all done great! Cause Lorex DVR fan so noisy at night. I can't keep Lorex. Now I go to return 2nd Nightowl too!

Cameras look good and are of good quality as far as viewing. As for the phone app it's absolutely horrible you can't play back the recordings or anything which is what I'm looking for for when we are on vacation. Same thing with pc its only for viewing. I need more functions than this.

Horrible mobile app- does not show play back. New version not released in past 4 +years