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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers find value in the Extreme HD 8-Channel DVR Surveillance System's excellent camera quality, producing clear and bright images day and night. The system is also praised for its ease of use and straightforward installation process, making it accessible to a wide range of users. Many appreciate the ability to easily view footage on desktop computers and smartphones. Overall, the system receives positive feedback for its user-friendliness and image quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 282 reviews
  • Rated 3 out of 5 stars

    Any camera are better than none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of my camera was not working properly and I had my system for over a month. White Owl has sent me one camera but I'm still waiting on the other. Probably did better just taking the system back to best buy after all I did purchase that extended warranty. This is the third security system that I have had throughout some years and for us productive people I'm a firm believer in God, camera, dogs, and pistols in whatever order you want to put them. Any system is better than none just do your homework and find out what camera and system can you integrate together.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi Booker. Sorry you have had an issue with your cameras. Happy to hear our warranty team is in the process of sending you replacement cameras. Thank you for choosing Night Owl and for the review.

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT FOR PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOUND THE CAMERAS TO WORK VERY WELL FOR THE PRICE.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are glad everything is working for you. Thank you for choosing Night Owl!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install... no hassle setup... great image!

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for choosing Night Owl!

  • Rated 3 out of 5 stars

    Good cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 1/2 years of owning camera system 4 are going out already. But I love how easy app is to use anywhere in the world.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture quality, poor app.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is slow to load the footage and you can not review recorded footage via the app, only through the dvr. Picture quality is good however.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry for the issue you are experiencing when attempting to view recordings via the Night Owl Application. For best connection, we recommend using Wi-Fi when attempting to view recordings remotely from your smart device. Also, we suggest having an internet connection with a minimum upload speed of 2 Mbps for your DVR. These should provide you with the best experience, otherwise, please contact our technical support team for further assistance. Thank you.

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good cameras, terrible app.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were fairly easy to install and the picture quality is good. The application is terrible and and completely unreliable.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review. Please call our tech support team at 1-866-390-1303 to troubleshoot any issues with the app. One of our agents will be happy to help!

  • Rated 4 out of 5 stars

    Great camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can check the cameras while your not at home and there isn't much lag when I'm checking on my phone over 4g LTE service. Night vision lacks a little though.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the review. At your discretion, please contact our 24/7 technical support team to troubleshoot any Night Vision issues. One of our agents will happily assist. Thank you.

  • Rated 4 out of 5 stars

    First cameras ever used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used cameras at my house before but thanks to my daughter and son in law for recommending these to me so now I can watch from near or far. Love them

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi Boogs. Happy to hear you are loving your Night Owl product! Thanks for choosing us to help keep you safe!

  • Rated 4 out of 5 stars

    Does what its intended to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn't come with very clear operating instructions. Use the mouse not the remote. Easy install with enough cable to get to most average size homes.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review!

  • Rated 5 out of 5 stars

    Night owl home security system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night owl cameras are a very good product very reasonable price easy to install perfect quality on the videos and great night vision you can zoom in everything works great and even when you zoom in crystal clear photo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best purchase for our concession stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the visibility on these are incredable , we have these since people have been opening the doors to the stands setting the alarms off and leaving we have been able to identify 2 people using these as well as we have these over our cash registers.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are glad to know everything is working for you. Thank you so much for choosing Night Owl.

  • Rated 5 out of 5 stars

    Excellent System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is excellent. I am able to view my home easily from my phone while I am away. If I am upstairs and hear an unusual sound, I am able to quickly access the app to see all areas surrounding my home. Highly recommend this product.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you Prof. Drake! We appreciate the glowing feedback. If you have any questions about your product, do not hesitate to reach out so we can assist!

  • Rated 4 out of 5 stars

    Great surveillance system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surveillance system however the application is horrible. usually it doesn't work and it doesnt have rewind or forward option.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review, but please call our technical support team. One of our agents will assist with the remote viewing issues you are having. Thank you!

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These did the job for what I needed. I ended up buying a different set but not because these weren't good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very clear picture easy to hook up

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four camera system installed around outside of house easy install, very clear picture.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for choosing Night Owl!

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a solid product that does what it says it does. For my elderly mother's home..easy set up..super clear resolution day and night. 1080P is the way to go. Would Recommend .

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are very glad everything is working for you. Thank you for choosing Night Owl!

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is easy to install and the best part every camera has their own cable power so you don’t need to plug in close to the electricity ....

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for your review and for choosing Night Owl!

  • Rated 5 out of 5 stars

    Awesome setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this to replace wireless system no worries about paying for access to see videos it has a 1TB drive more than enough room great resolution day and night.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for choosing Night Owl!

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent and work great in the night. Only thing that could be better is there app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. I have peace of mind when away from home. Software needs work. Very clunky but for the price a good buy.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for choosing Night Owl and for the feedback! We are constantly working on updates to our apps to make them seamless to setup and fluid for customers.